Mark Wilson's Better Used Cars

"Impressive Customer Service" Have never heard of Wilson's until this purchase. We are greatly impressed by the customer service we experienced today. Jamie went above and beyond o Have never heard of Wilson's until this purchase. We are greatly impressed by the customer service we experienced today. Jamie went above and beyond our expectations, no pressure and managed to accommodate all our requests. We have dealt with many dealers over the years and none have matched this experience including the O.E.M. dealers. They should look at Jamie to see the definition of customer satisfaction and service. Shari had all the paperwork complete and ready for us to sign, 5 mins. and we were on our way. We will be recommending Wilson's to our friends. More

Painless Car Purchase I had a great experience buying my Jetta from Mark Wilsons. It was a no pressure environment and the entire process was very smooth. I worked with Mig I had a great experience buying my Jetta from Mark Wilsons. It was a no pressure environment and the entire process was very smooth. I worked with Miguel from the sales office and Shari from the finance office, both were a pleasure to work with and I would highly recommend to anyone who is currently shopping around. More

Great team I visited Mark Wilson's with the intentions of trading in my vehicle for my current vehicle. Not only was the service fast and professional but also I visited Mark Wilson's with the intentions of trading in my vehicle for my current vehicle. Not only was the service fast and professional but also very fair. Marko addressed all of my questions with knowledge and experience and with zero pressure. When my decision was made to purchase, everything was done for me with care and with no issues. I would have no problem buying my next vehicle with Marko and Mark Wilson's. More

Satisified Customers My wife and I visited Mark Wilsons from London. The process was very easy for us despite how busy it was in the sales office. Jamie was very courte My wife and I visited Mark Wilsons from London. The process was very easy for us despite how busy it was in the sales office. Jamie was very courteous and made sure we were served in a timely matter. All questions were answered, all test drives were quickly arranged. I marked 3 stars for price because we ended up spending a bit more than we planned. One of the vehicles we came in to try had been sold. This was realized after going through the test drive and some paperwork. We ended up with the only other car in the model we wanted after Jaime was able to drop the price drown from the list price. I thought it was reasonable. All in all a good experience. I have only had the car for 2 days so we will see how the quality pans out but so far its great. More

Absolutely pathetic. Mark Wilsons Used Cars tries to sell vehicles that have been in bad accidents at market value or more. (HUGE pay off for them and completely unfair t Mark Wilsons Used Cars tries to sell vehicles that have been in bad accidents at market value or more. (HUGE pay off for them and completely unfair to the buyer!) We chose to not buy a 4 year old Honda Pilot that we placed a deposit on because when we came to get it 11 days later it had been hit on the front bumper (minor scratches but still obvious) and their end of the contract in terms of servicing had not been met. (oil change, minor rust spot touch up and interior bulb change) 11 days to do that? The rust spot was not touched up AT ALL. The SUV barely started for some reason, it was making very unnatural whining and grinding noises. It also had 130km MORE then when we placed the deposit on it. 30-40km I understand but 130??? The manager had no answer except this, " Well stick around for another hr or 2 and we can take a look at that rust spot because unfortunately you cant get your deposit back." I think his name was Miguel? He was some hotheaded 30yr old with fake Breitling watch that screamed obnoxious. We ask "Well what were you guys doing for the last 11 days? Oh yea that's right, taking it out for a joy ride. That would explain the 130km!" In the end we walked out on the deal and lost the $500 deposit (wouldnt even give us half) but probably worth it bc this SUV had a 7000 dollar claim on it and we were about to pay market value on it. More

Purchasing a car In the process of buying a car, Wilsons have been very communicative. I am still yet to purchase the car but will probably be purchasing an infiniti In the process of buying a car, Wilsons have been very communicative. I am still yet to purchase the car but will probably be purchasing an infiniti from them . will leave another review once I receive the car and all the small issues that the car has(ie. dead battery) have been resolved. More

Excellent Service I visited many dealership and looking and buying, I have found Mark Wilson's dealership out beat all of those dealership by providing excellent servic I visited many dealership and looking and buying, I have found Mark Wilson's dealership out beat all of those dealership by providing excellent service and friendless and willing to work with you to get the deal done and a bonus for continuing to work with you after the sale and not closing the door on you after the sale, thank you Mark Wilson's Better Use Cars all thumbs up to you good work and grate staff you have. More

A lot of great inventory, you won't be disappointed! Mark Wilson's was the 3rd used car dealership I visited in my search of a quality used car. I made the drive from Mississauga and don't regret it for Mark Wilson's was the 3rd used car dealership I visited in my search of a quality used car. I made the drive from Mississauga and don't regret it for a second. I was greeted as soon as I walked into the dealership, I was introduced to Michael from sales and he assisted me almost right away. They have two big lots full of inventory and I heard there is a new building in construction which is great and I look forward to visit. I gave Michael 3 of my choices I saw on the site and within 10 mins he had all 3 outside the front door of the dealership warmed up and ready to go for a test drive which is great because you get to go on your own, no sales pressure or sales pitch. If you have any questions you can always ask when you get back to the dealership. Well I ended up financing one of the vehicles I test drove and Michael and the rest or the team made the process easy and painless. Thanks again to Mark Wilson's for the great service and I would highly recommend this dealership to family, friends and anyone else in the market for a better used car. More

Worth the drive to Guelph!!! We live in Barrie and my husband found Mark Wilson's website and they had all the SUVs that we were thinking of buying. Great experience, friendly an We live in Barrie and my husband found Mark Wilson's website and they had all the SUVs that we were thinking of buying. Great experience, friendly and knowledgeable staff, painless process. We bought a great vehicle and you can't beat the prices. We'll be in the market for another vehicle in a year or two and we will definitely be returning to Mark Wilson's. More

Check out Mark WIlson's for your next used car! This will be our second used car from Mark Wilson's and I would recommend them to anyone who asked. Their staff was friendly, helpful and not at all p This will be our second used car from Mark Wilson's and I would recommend them to anyone who asked. Their staff was friendly, helpful and not at all pushy. They gave us full transparency on the vechicles in question, and are we pleased with both of our purchases to date. Thank you, Marko, Karl and Shari for your guidence and assistance More