Mark Wilson's Better Used Cars

The most amazing and professional service I've ever had! A huge thanks to this amazing lady for helping me purchase my very first financed car. She made the process very easy, and not stressful whatsoever. V A huge thanks to this amazing lady for helping me purchase my very first financed car. She made the process very easy, and not stressful whatsoever. Very great person to deal with, the best help I've received trying to buy a car. If you're looking to buy a car, look no further and talk to this lady. She's extremely awesome and I couldn't be more happy with my car purchase. Thank you so much for the help, if I know anyone looking for a car. I would 110% recommend them go to Mark Wilsons. They're awesome with the greatest service. The sales guy who helped me find the car made it very easy and helpful. Again, just a huge thanks to Shari and Karl for you guys being able to help someone young like me be able to purchase a brand new car. More

Was the best experience I have ever had at a dealership I would highly recommend Mark Wilson's Better Used Cars in Guelph Ontario . It was the best all around service that I have ever received when buying a I would highly recommend Mark Wilson's Better Used Cars in Guelph Ontario . It was the best all around service that I have ever received when buying a Vehicle . Right from the time I called and spoke with Ramsey Ghandour at 9am that morning drove to there GREAT FACILITY to meet up with Ramsey. I was there at 10am same day in with in 15-20 mins we had done up all the paperwork for the Vehicle and bam deal done Vehicle was ready next day even though Ramesy said it would not be ready for 2 days .Ramesy was a pleasure to work with as well as Shannon Brand she took care of all the paperwork in a very professional way and really new what she was doing . This place has to be one of the best places to buy your next used car for sure . Thanks Again Guys you were all so great Bill More

Very great service ! Very friendly and great service :) A huge variety of vehicles to choose from. Definitely would recommend family and friends to purchase a vehicle fro Very friendly and great service :) A huge variety of vehicles to choose from. Definitely would recommend family and friends to purchase a vehicle from Wilsons. More

Generally very good This was an interesting experience since we've not been involved before with a company like this. The sales people were knowledgeable and did not hes This was an interesting experience since we've not been involved before with a company like this. The sales people were knowledgeable and did not hesitate to refer to another person if they couldn't answer a specific question. We ended buying two vehicles instead of just one, as that was our need at the time do to some unforeseen family circumstances. Post sale accommodation was terrific, and questions were answered honestly and respectfully. Extra points for post-sale service items and fixing little things that we found after the sale was completed and we had driven the car home. Only downside was that we met many many staff and we were not clear who to talk to about follow-up questions. More

Excellent Experience at Wilson's Used Cars This is my second car I purchased at Wilson's and it was another great experience. Great Follow up by my sales rep Ramsey. Would highly recommend Wi This is my second car I purchased at Wilson's and it was another great experience. Great Follow up by my sales rep Ramsey. Would highly recommend Wilson's for purchasing a car, lots and lots to choose from and were very fair with my trade More

Negative Experience Salesman was excellent but went down hill from there. The Finance Manager told me that there was no factory warranty remaining on the vehicle and trie Salesman was excellent but went down hill from there. The Finance Manager told me that there was no factory warranty remaining on the vehicle and tried to sell me an extended warranty when, in fact, there was a factory warranty. The Finance Manager also tried to charge me an admin and security fee above the negotiated purchase price. The internet ad clearly indicated that there was no admin fee and it is illegal in Ontario to charge hidden fees. I will be following up with the owner, Mark Wilson, to discuss. Also, when I came to pick the vehicle up at the agreed upon date and time, the car was not ready and the delivery manager was not aware that I was picking up the car. I had to wait until the Finance Manager (he never did introduce himself to me) arrived at work so the process could be completed. The dealership also tried to charge me an additional $10 licencing fee which I refused to pay. It should be noted that the receptionist was very polite and professional and kept apologizing for the delay. The delivery manager also tried to expediate the process and apologized for not having the car ready. I expected more from the dealership. More

Great service! We traded in our vehicle for a newer model and were very happy with the service we received! Our salesman, Ron Harris, made the whole process an enjoy We traded in our vehicle for a newer model and were very happy with the service we received! Our salesman, Ron Harris, made the whole process an enjoyable experience. And Jeff Botter, in finance was very helpful and informative. We received our new vehicle in just a few days, the whole experience was stress free, which we greatly appreciated, especially at this time of year!!! I would recommend Wilson's to anyone needing a vehicle....no hassle...great service!!! More

Great experience Great, friendly experience. I had the time spent on me to test drive multiple cars and I picked the one I love. I'm very happy with my purchase. Great, friendly experience. I had the time spent on me to test drive multiple cars and I picked the one I love. I'm very happy with my purchase. More

Ron & Kim I dealt with Ron on the sales side and Kim on the business side. Both went out of their way to satisfy my needs. I would definitely recommend dealing I dealt with Ron on the sales side and Kim on the business side. Both went out of their way to satisfy my needs. I would definitely recommend dealing with Wilsons More

Customer Service at its Best Many thanks to the stellar sales team for their timely, personable and respectful approach. Much appreciation as well to the service department for th Many thanks to the stellar sales team for their timely, personable and respectful approach. Much appreciation as well to the service department for their courteous and speedy service. An overall very pleasant car-buying experience. Would highly recommend. More