Maranello BMW

Excellent service I have my cars serviced by Maranello for the last 15 years at never had a single problem. It was always a pleasant experience. Maranello mechanics do I have my cars serviced by Maranello for the last 15 years at never had a single problem. It was always a pleasant experience. Maranello mechanics do an excellent job and service advisers are professional and friendly. This time was no different. Giuliano discussed with me the service items and options and in one hour my car was ready. Keep up the excellent work! Thank You. Marek Peczkis More

I'm happy to say that when I had my 323 serviced last week, Pietro and Andree provided very warm, friendly, and courteous service. These gentlemen are truly top notch professionals. Thanks for caring! week, Pietro and Andree provided very warm, friendly, and courteous service. These gentlemen are truly top notch professionals. Thanks for caring! Scott Cowan More

Super smooth purchase process, Jonathan and Kathy were really helpful and professional in helping me find my first car. Would recommend to anyone who’s looking for a BMW. really helpful and professional in helping me find my first car. Would recommend to anyone who’s looking for a BMW. More

Amazing service! Great staff. I was notified on the status of my vehicle in for service being done on my vehicle. Thank you for taking care of me. status of my vehicle in for service being done on my vehicle. Thank you for taking care of me. More

Reference Jonathan Tam at Maranello BMW It would be my pleasure to share this feedback on Jonathan Tam as a BMW customer at Maranello BMW, he’s amazing, and I feel VERY fortunate to have him It would be my pleasure to share this feedback on Jonathan Tam as a BMW customer at Maranello BMW, he’s amazing, and I feel VERY fortunate to have him as our BMW sales rep. He is totally different from the other typically sales rep that I dealt in the past, he, who gave a different positive direction to our thinking about BMW cars which were almost on the verge of halting our decision to buy another BMW, as we already have X3. He is professional, highly motivated, very qualified who has been due diligently providing excellent customer services to us ever since we met him. His prompt responses and always readily available to help in all sales / technical questions/concerns we have, it was greatly appreciated. Jonathan takes the ownership of the task when I discuss with him and goes above and beyond by introducing the other service team who can answer or cater our needs, his professionalism, high moral and a truly helping nature are top-notch, and his customer service is impeccable. Jonathan is the most customer-friendly and effective person in the retail industry that I’ve ever come across. Having had the chance to deal with a few people within the retail industry, especially in the car dealership, I’d mark him as a he’s a high potential for any company and definitely an asset to Maranello. I’d fully support on behalf of my family for any reference/recommendation that necessary to make sure I stand by him in any reference and can be contacted on the following contact information. More

Great service from Mauricio! He took the time to walk us through the car features and was very helpful! The only feedback I have is that the car was filthy when I picked it up. But that was not my Sale’s p through the car features and was very helpful! The only feedback I have is that the car was filthy when I picked it up. But that was not my Sale’s persons fault. He even went out and did his best to clean what he can. More

Amazing amazing amazing!!! Special Shout out to LISA for all the best work you put in to assist customers with their vehicles. You are one in a zillion. From Justice 👌 all the best work you put in to assist customers with their vehicles. You are one in a zillion. From Justice 👌 More

Great experience, John Pavunkovic, helped me with with Leasing my 330i. He guided me through the cars functions and continued to help me after I left the dealer ship. Leasing my 330i. He guided me through the cars functions and continued to help me after I left the dealer ship. More

This is my first BMW. So far, the experience has been positive. Sales associate Maurizio was knowledgeable and keen on making sure my experience with Maranello's was a good one. positive. Sales associate Maurizio was knowledgeable and keen on making sure my experience with Maranello's was a good one. More

Unwilling to put things in writing I am writing to express my frustration with the complete lack of assistance from Maranello BMW “Maranello” with respect to a recent insurance claim re I am writing to express my frustration with the complete lack of assistance from Maranello BMW “Maranello” with respect to a recent insurance claim relating to my Vehicle. Indeed, Maranello’s strange and uncooperative conduct leads me to believe that the fire may have resulted from faulty work done by Maranello with respect to three Recalls that were necessary as it would otherwise cause a fire 5 weeks prior to the actual fire on the vehicle. I paid for a diagnosis to be performed, which did not state where the fire began or the additional damage the fire caused. Over the phone, they verbally informed me that they could not provide me with a quote for further diagnosis as they are unable to determine the number of hours it would take and that even after a complete diagnosis they may not be able to determine where the fire began. When I asked them to put it in writing, they informed me that they were unable to do so. I wrote a letter to BMW Canada and am now waiting to hear back from them. They also misplaced my car key and I have been waiting weeks for a replacement. More