Maranello BMW

Great and professional service. Very friendly front desks, I higly recommend Maranello BMW. Keep it up Very friendly front desks, I higly recommend Maranello BMW. Keep it up More

While I had an amazing experience with the team, there were some issues with the vehicle's condition upon delivery that I need to address. Firstly, I highly appreciate the professionalism, courtesy, an were some issues with the vehicle's condition upon delivery that I need to address. Firstly, I highly appreciate the professionalism, courtesy, and knowledge displayed by Rick, who provided valuable advice during the sales process. Liam, who assisted with the delivery, is an outstanding asset to the dealership with his commendable courtesy. Judy from finance also deserves recognition for her polite and friendly service, which made the financial aspects of the purchase a smooth experience. However, I was disappointed by the vehicle's condition upon delivery. The child lock button didn't work, necessitating a visit to the shop for repairs. After around 30 minutes, the issue was resolved with an apology and a suggestion to return if it malfunctioned again, which fell short of my expectations for a brand new BMW. To make matters worse, the vehicle came out of the shop with dirty water spots on it, which was rather unexpected. I also noted the fuel tank was at 89% capacity instead of being full. After I raised this concern, the vehicle was taken out again to have it topped up. While this was eventually resolved, it was an inconvenience that could have been easily avoided. All in all, although my interaction with the staff was exceptional and appreciated, the condition of the vehicle and the lack of thorough checks before delivery left me quite disappointed. I trust that Maranello BMW holds high standards, and I hope this feedback contributes to an improved overall customer experience at the dealership More

Anna is my go to Service Advisor. She is very professional and pleasant to deal with. My vehicle was serviced on time and was completed within an hour and a half. Keep up the great wo She is very professional and pleasant to deal with. My vehicle was serviced on time and was completed within an hour and a half. Keep up the great work Anna. See you soon! 😊 More

Staff was very helpful and David was great in showing me and providing all information about my questions and providing all information about my questions More

Purchasing my new vehicle at Maranello Motors was an incredible experience. From the moment I walked in there, they made me feel like a member of their family. They sat down with me and made sure they u incredible experience. From the moment I walked in there, they made me feel like a member of their family. They sat down with me and made sure they understood what I wanted to purchase. They showed me all the options and then help me build my vehicle from scratch. Kate, the sales person was absolutely incredible. As was Vivian the finance person, and Russ the sales manager. Delivery of my vehicle was exactly what I expected along with a big surprise that Kate put together. I’ve purchased three vehicles from the dealership and my experience remains extremely positive. I highly recommend them to anyone looking to purchase a new or used BMW. More

Pietro is my go to service advisor at Maranello BMW. He always gives me great service and gets the work done quickly. He always gives me great service and gets the work done quickly. More

Excellent service, thank you Gary Medeiros. Professional, friendly and efficient. Have total trust in the service Maranello provide. Always a pleasure doing business with them. Professional, friendly and efficient. Have total trust in the service Maranello provide. Always a pleasure doing business with them. More

My service with Pietro was excellent, he is always helpful and kind. It was a pleasure , hope this type of service will continue. helpful and kind. It was a pleasure , hope this type of service will continue. More

Had my service yesterday with Anna. She and her team are fantastic! Great service and dealership. She and her team are fantastic! Great service and dealership. More

service done to BMW X1 , Anna as contact person, very satisfied with timing and work satisfied with timing and work More