MINI Vaughan West

Excellent service Very friendly and helpful staff, I am very satisfied with the service I received. I wished I would know the name of the one person in the wait Very friendly and helpful staff, I am very satisfied with the service I received. I wished I would know the name of the one person in the waiting area to give him thanks. I am 85 years old , he was especially nice to me. Mini 2015 More

$105 to swap out already-mounted winter tires. Robbery. Let's start with the positive - the front-line service desk advisors have been and continue to be very good. I would recommend them based on this. Let's start with the positive - the front-line service desk advisors have been and continue to be very good. I would recommend them based on this. The COVID-19 measures were very good - felt comfortable and safe and was glad to see attention being paid to their employee's wellness as well. HOWEVER... Marinello Motors needs to get a realistic grip on its pricing however. $105 to swap out already-mounted winter tires (before tax). Robbery. I understand that their service (BMW affiliate) is more expensive to begin with... this is stupid. Every self-respecting mechanic I know (which is where I will go next time for this service) charges half of that, PLEASE give a me justification for this price-point. Would love to hear one that isn't nonsense. More

Good system to deal with covid9. Very clean and social distancing measures were taken. Seats were at least 6 feet apart for those who waited for their vehicles distancing measures were taken. Seats were at least 6 feet apart for those who waited for their vehicles More

Had service done in the midst of lock down due to Covid-19 excellent process. You book an appt and then fill out a form on an envelope to drop your keys in a box. When they called me I gave my payme Covid-19 excellent process. You book an appt and then fill out a form on an envelope to drop your keys in a box. When they called me I gave my payment info and because I had a spare set of keys they were able to lock my keys into the car with the paperwork. I picked up at my leisure with zero contact. Perfect under the circumstances! More

I’ve been driving for 30 years and I have never had such a good service experience. Amazing work amazing staff! I highly recommend buying a Mini, specifically from Vaughn West. a good service experience. Amazing work amazing staff! I highly recommend buying a Mini, specifically from Vaughn West. More

Mini Vaughan Waited 2_+ hours for my car but it was such a great experience as John was so accommodating and made my stay easy and he conversed with everyone in th Waited 2_+ hours for my car but it was such a great experience as John was so accommodating and made my stay easy and he conversed with everyone in the waiting room More

Friendly and great service They deliver on their promises and flexible to meet my busy schedule. John and team are friendly and knowledgeable, and the shuttle service is greatl They deliver on their promises and flexible to meet my busy schedule. John and team are friendly and knowledgeable, and the shuttle service is greatly appreciated....I just don't look forward to repairs-:( More

Service for my mini worst dealer I ever met.If you have problem in your mini they will try to squeeze out your hard earned money and that work is not even guaranteed.I worst dealer I ever met.If you have problem in your mini they will try to squeeze out your hard earned money and that work is not even guaranteed.I rate them zero. More

Excellent service. Employees love their job and it shows in how they treat their customers. I’ve leased many cars but this was by far the best treatment before, during and after purchase. Great experience in how they treat their customers. I’ve leased many cars but this was by far the best treatment before, during and after purchase. Great experience all around. More

Excellent Customer Service Employees are very friendly and accommodating. When you arrive you feel welcomed and valuable. I get the impression everyone loves working there and Employees are very friendly and accommodating. When you arrive you feel welcomed and valuable. I get the impression everyone loves working there and it shows through their service More