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Longueuil Nissan

Longueuil, QC

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32 Reviews

760 boul Saint-Charles Est

Longueuil, QC

J4H 1C3

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32 Reviews of Longueuil Nissan

April 29, 2013

To replace a booth at 160$, they put some plastic tie wrap which didn't last a kilometer. Back home, I saw the same problem, go back at the dealer who answered that they odten do that (!!!) They finall More

by fdupras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service supervisor
March 22, 2012

Do not even attempt to go to this dealership if you want trust and respect, which I find are the most important qualities for a good dealership. I suggest going only if you've given them an extreme low b More

by atomicduelist3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Benoit Desjardins
May 14, 2012 -

Longueuil Nissan responded

We are truly sorry to hear that. Since this situation happened, we have discussed to our used cars manager in order to get back to you to solve this problem. Unfortunately, he ignored that problem so we had no choice but to let him go. With a new used car manager in place, we will make sure that those conflicts won’t happen again. That kind of situation is not tolerated in this dealer, neither in the Autolongueuil automotive group. We apologize for this situation, and if there is something we can do for your car search, let us know. We are trying hard to maintain our quality service in the top level, about 98% of our customers are happy customers. Again sorry for all those inconveniences.

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