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Lockwood Kia
Oakville, ON
565 Reviews
The Lockwood Group has been servicing Oakville for over 30 years in the Automotive Retail Business. We have built our reputation on great customer service and a high level of professionalism. We are proud to service not only the Oakville area, but also Milton, Burlington and Mississauga. If you are coming from out of town drop by and we will be sure to greet you with a smile and a warm heart.
The Lockwood Group is especially excited with the new partnership with Kia due to our shared values. Kia’s brand slogan “The Power to Surprise” represents the company’s global commitment to surpassing customer expectations through continuous automotive innovation. Since 1973 the Lockwood Group has been committed to a similar goal of constantly surpassing customer’s expectations in customer service becoming the premier destination for superior customer experiences in both sales and service. Like our own motto says, “EXPERIENCE THE BEST.”
At Lockwood Kia you will be welcomed by our team of professional, honest and dedicated sales staff. We would like to welcome everyone to come in for a visit to learn more about this exciting new brand. Since becoming part of the growing Kia network in Canada we have developed an intense passion for this brand due to its award winning designs and affordable pricing. Our sales team will be happy to share their deep rooted knowledge of our products, and assist you with all of your automotive needs.
Our recent renovations are now complete but we've still got great things planned for the future. We hope that you will enjoy the enhancements and improvements that are still to come. We welcome any feedback or suggestions you, our customers and partners, have in making Lockwood Kia Oakville the premier Kia destination in Southern Ontario. Please be sure to follow us on twitter and facebook for the latest updates or contact us at any time at info@Lockwoodkia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 565 reviews
March 03, 2021
Charles is absolutely amazing. A pleasure to work with. A true professional. From the first call- I was impressed the time Charles took with me on the phone and the experience continued throughout. T A true professional. From the first call- I was impressed the time Charles took with me on the phone and the experience continued throughout. Thank you for everything Charles :) More
by JH
Employees Worked With
Charles Divita
November 09, 2020
Matthew is the best really awesome communication. Thank you Matthew and everybody in the maintenance department. 25 word are needed so here we go.cheers you Matthew and everybody in the maintenance department. 25 word are needed so here we go.cheers More
by marwan.abdulfatah
October 30, 2020
Have had the pleasure of working with Colin in the past and was always a great experience - i would recommend him to anyone looking to buy their next vehicle! and was always a great experience - i would recommend him to anyone looking to buy their next vehicle! More
by Ben
October 19, 2020
Jay answered all my questions efficiently and in a timely matter. He was polite, understanding and prompt. Hope to deal with him in the future. matter. He was polite, understanding and prompt. Hope to deal with him in the future. More
by Mr. Winston
Employees Worked With
October 16, 2020
Wonderful!Colin will go out of his way to help you with Wonderful! Colin will go out of his way to help you with ANYTHING you need..he's honest and fair. See him for the best service! :) Wonderful! Colin will go out of his way to help you with ANYTHING you need..he's honest and fair. See him for the best service! :) More
by Jessdiane
Employees Worked With
Colin Soldi-Macdougall
October 01, 2020
Had a fantastic experience buying my Kia Sportage from Lockwood Kia. Miguel and Lilly just went above and beyond to making this transaction fun and easy. Lockwood Kia. Miguel and Lilly just went above and beyond to making this transaction fun and easy. More
by Wendy
Employees Worked With
Miguel, Lily Bianchetto
September 26, 2020
Chris goes above and beyond for his customers...great experience no hassle what so ever and makes you feel unrushed and at ease.Throughout the whole deal.thx Chris experience no hassle what so ever and makes you feel unrushed and at ease.Throughout the whole deal.thx Chris More
by ttrav49
Employees Worked With
September 08, 2020
Every time I come for service, being greeted by Taylor and her cheerful smile makes you feel immediately welcome. Taylor is warm, friendly, competent and hospitable, one of the best customer service prof and her cheerful smile makes you feel immediately welcome. Taylor is warm, friendly, competent and hospitable, one of the best customer service professionals I have ever been served by. For example, I once saw her serving a cup of tea to an elderly customer seated in the waiting room. Another time, she asked a bored customer who was seated if she could help him turn on the TV. For me, she does many little amazing things like provide status updates on vehicle repairs, and being honest on what work is needed and what can wait. Taylor is naturally excellent at what she does, a next-level professional every organization dreams of having within its walls. Simply put, her Customer Service IQ is matched only by her EQ. More
by WillPower
Employees Worked With
Taylor Ropcean
September 02, 2020
I went to this dealership because of great experience at the Lockwood Chrysler location but, without a doubt, the worst new car purchase and follow-up experience from Sales, Finance and Service I've had in the Lockwood Chrysler location but, without a doubt, the worst new car purchase and follow-up experience from Sales, Finance and Service I've had in 35+ years of buying cars. I purchased a prior year model and could have gone to other area dealerships for same vehicle. The Lockwood KIA sales team "advised" me not to because area dealers were selling prior rentals only to find out the vehicle I purchased was a prior rental; Lockwood KIA not willing to adjust purchase in any way. Vehicle also didn't come with a second/spare key. When dealership couldn't find it, they told me I'd have to pay $750+ for the key. After some "haggling", dealership agreed to provide the key at no charge but Its now been near two months and still haven't received the second key. 99.9% certain I'll never never purchase from this location again and very leery of servicing the car here given the limited/unpleasant experience(s), to date, trying to get the second key from them. More
by adamd
Employees Worked With
Sundry Individuals
September 01, 2020
Had a great experience today with Taylor. She was prompt in her quote for a job I needed done, got back to me quickly when I emailed her and she even took the time to explain the brake down of the bill as I in her quote for a job I needed done, got back to me quickly when I emailed her and she even took the time to explain the brake down of the bill as I had sent her 2 separate po#'s. Thanks for your professionalism. PS I work for another dealership. Craig More
by craigum03
Employees Worked With
Taylor Ropcean
