Lexus of Royal Oak

When I entered the bright, beautiful showroom at Lexus of Royal Oak, I was greeted by Kevin Neil who is very knowledgeable, efficient and friendly as well as patient, kind and funny! He spent 3 hours with m Royal Oak, I was greeted by Kevin Neil who is very knowledgeable, efficient and friendly as well as patient, kind and funny! He spent 3 hours with me to ensure that I got exactly the car I wanted. After we found my perfect car, I met Alex Richardson to go through the paperwork. Alex clearly explained all of my options and made the process easy. The entire experience of buying my Lexus was enjoyable; I never felt pressured at any time. I picked up my new car today and was helped by Manson who was very thorough in teaching me about the many features of my beautiful car. The women who work in Concierge are lovely, both on the phone and in person. I can't say enough good things about Lexus of Royal Oak and I look forward to a long and rewarding relationship with them. I can't wait to try the Spa when I take my car in for servicing! More

Adrian and the Lexus Team were ALL awesome! Totally professional, knowledgable, honest, friendly and treated us with respect and appreciation. Every step of our purchase (trade-in) was so easy Totally professional, knowledgable, honest, friendly and treated us with respect and appreciation. Every step of our purchase (trade-in) was so easy and a pleasure. Even after taking delivery of the vehicle, Adrian made himself accessible for questions or concerns. Loved our total experience @ Lexus Royal Oak!!! More

When I came to this Dealership, I was greeted by Kevin Neil with a big smile and a warm welcome. Then I met Koh Law, he was a very dynamic person, he was very helpful. I decided to buy the Lexus LS-500 Neil with a big smile and a warm welcome. Then I met Koh Law, he was a very dynamic person, he was very helpful. I decided to buy the Lexus LS-500, my wife went with Sam Sarga to the bank to get a certified cheque, while Alex Richardson helped me to transfer insurance and license plate, it was a wonderful experience for me, I was very happy with the Lexus of Royal Oak. More

The second we walked in through the doors of The dealership it was very warm welcome we We’re not bombarded by salesman it was a first hello can I get you a coffee I appreciate this and we were give dealership it was very warm welcome we We’re not bombarded by salesman it was a first hello can I get you a coffee I appreciate this and we were given time just to wander with no one hassling us the facility was amazing the spa is amazing and the treatment that you get is by far the best we’ve ever dealt with definitely will be dealing with them again in the future when we upgrade More

Great service. Thank you Kevin for going the extra mile in making my car purchase so easy and enjoyable. The attention to detail that I received from Lexus royal oak is unparalleled. in making my car purchase so easy and enjoyable. The attention to detail that I received from Lexus royal oak is unparalleled. More

Great dealership. Logan Stevenson responded quickly and honestly to all my questions. It was a no pressure environment. I would recommend it. honestly to all my questions. It was a no pressure environment. I would recommend it. More

Super friendly and willing to help out in any way. Very high end service all around. high end service all around. More

I have purchased many cars at different dealerships and I have to say that Lexus of Royal Oak has been the best! Kevin, Alex, and Nick have provided excellent customer service not only when we were looking t have to say that Lexus of Royal Oak has been the best! Kevin, Alex, and Nick have provided excellent customer service not only when we were looking to purchase, but even after the transaction. We highly recommend seeing Kevin for your next Lexus vehicle from Royal Oak. You won’t be disappointed! More

Logan was a quiet easy going salesman, that did not pressure me to buy. He directed me to another model than I was initially looking at and explained the differences of the two models. I felt that the pressure me to buy. He directed me to another model than I was initially looking at and explained the differences of the two models. I felt that the second model was a better choice. He was pleasant and took time to show me different electronic items in the car. He even downloaded the app on my phone and wired my phone into the car. Great service. More