Lexus of London - Service Centre

Had a wiper motor go on the weekend, called Monday morning and Nicole in service and Andy in parts worked together to find a part that they could get delivered same day and get us an appointment in th morning and Nicole in service and Andy in parts worked together to find a part that they could get delivered same day and get us an appointment in the afternoon. We have bought two vehicles there so far and wouldn't hesitate to buy another for our next and we drive an hour each way for service so we. An continue to use them. They really take care of their customers!!! More

My wife and I have had our vehicles serviced by Lexus of London for 20 years. We have always been treated well by the service staff. The training provided to your staff is top notch and very consistent. We London for 20 years. We have always been treated well by the service staff. The training provided to your staff is top notch and very consistent. We have purchased one vehicle, our first Lexus, but have brought all of our Lexus for service. We are anticipating purchasing a vehicle in the spring of 2022 and have already made contact with Kevin Gittens who will be looking into finding our preferred choices. He, by the way, seemed very pleasant and we look forward to working with him the future. More

Service was quick and in time - everyone was very friendly and courteous. Results were as expected. friendly and courteous. Results were as expected. More

Always on time and they do theirJob precisely, they take Always on time and they do their Job precisely, they take care of their customers. Always on time and they do their Job precisely, they take care of their customers. More

Always a pleasure dealing with Lexus of London. All aspects of the service was well explained and costed. The cost and time were as presented. aspects of the service was well explained and costed. The cost and time were as presented. More

Estimated repair was correct and completed repair was under cost estimate. Completed repair was fully explained prior to payment. All questions were fully answered. Staff focused on my service issue thro under cost estimate. Completed repair was fully explained prior to payment. All questions were fully answered. Staff focused on my service issue throughout our interaction. More

I was checked in quickly by Dale Craig. Dale was very professional and gave me an estimate of the cost of each item. My vehicle was ready in quick order. professional and gave me an estimate of the cost of each item. My vehicle was ready in quick order. More

I always feel confident about the service to my vehicle and the way that the service representative is prepared. Nikkole Nolet noticed the issue with the timing cover on my Lexus that is being watched at and the way that the service representative is prepared. Nikkole Nolet noticed the issue with the timing cover on my Lexus that is being watched at each checkup. She is very pleasant and professional. More

Very helpful and friendly services! Not only help me to change the fuel pump but also get my apple CarPlay installed for no charge! Really great experience change the fuel pump but also get my apple CarPlay installed for no charge! Really great experience More