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Lexus of London
London, ON
3,864 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 PM - 5:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 4:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 3,864 reviews
December 02, 2022
Excellent service always pleasant and accommodating couldn’t ask for better service they take very good care of your needs couldn’t ask for better service they take very good care of your needs More
by swsher
December 01, 2022
Jillian was kind, professional, and knowledgeable, answering any questions I had while at the dealership to test drive a 2023 RX. Highly recommend Jillian and Lexus of London! answering any questions I had while at the dealership to test drive a 2023 RX. Highly recommend Jillian and Lexus of London! More
by bearsfan98
Employees Worked With
December 01, 2022
this was my first experience with Lexus of London in several years. They met and exceeded all of my expectations. several years. They met and exceeded all of my expectations. More
by kb
Employees Worked With
December 01, 2022
Larry is a fantastic salesperson. Helped us choose the car and he gave us very professional suggestions. Good dealer to deal with! Helped us choose the car and he gave us very professional suggestions. Good dealer to deal with! More
by Jz11101555
December 01, 2022
Best dealer to deal with. Larry is a professional and friendly salesperson. Help me to get the car. Larry is a professional and friendly salesperson. Help me to get the car. More
by chenjh0305
November 30, 2022
Bought a used truck off them. Allen is a good salesperson. It was in very good condition and they where great to deal with Allen is a good salesperson. It was in very good condition and they where great to deal with More
by Luke
November 29, 2022
Always go above and beyond when maintaining Lexus quality and professionalism. Glad I kept buying such quality automobile, and receive first rate service. and professionalism. Glad I kept buying such quality automobile, and receive first rate service. More
by Bill Harrington
Employees Worked With
November 29, 2022
First class, reliable,professional and understanding Sue Vincent is the best and her knowledge of her products is above and beyond. Vincent is the best and her knowledge of her products is above and beyond. More
by Donna
Employees Worked With
