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Lexus of London
London, ON
3,864 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 PM - 5:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 4:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 3,864 reviews
January 26, 2023
The lounge and display area is bright and cheery, service reps are knowledgeable which makes the discussion on repairs understandable. I’m 67 and have been to other dealerships, Lexus of London is superb. reps are knowledgeable which makes the discussion on repairs understandable. I’m 67 and have been to other dealerships, Lexus of London is superb. More
by Monty Mitchell
Employees Worked With
January 26, 2023
Fantastic dealership! ! I found the employees very nice and always helpful everytime I went into the showroom. ! I found the employees very nice and always helpful everytime I went into the showroom. More
by Kimberly
January 20, 2023
Allen is a very good sales person. He is really friendly and professional. Helped me to find the pre-own vehicle. He is really friendly and professional. Helped me to find the pre-own vehicle. More
by Mtohti
January 19, 2023
Dale is very professional and a pleasure to deal with, explains the service required and cost to repair, no surprises, see u next time when service is due explains the service required and cost to repair, no surprises, see u next time when service is due More
by len.sinclair
Employees Worked With
January 18, 2023
Larry is the best sale rep I have ever met. He's so professional and helpful. 100% recommended! He's so professional and helpful. 100% recommended! More
by kuangyunyu
January 18, 2023
Rick recently assisted me with the my new 2023 RX. He is a complete professional who is not only knowledgeable, he is a wonderful person. An absolute pleasure to deal with you, Rick! He is a complete professional who is not only knowledgeable, he is a wonderful person. An absolute pleasure to deal with you, Rick! More
by Greg
January 17, 2023
Larry is a wonderful sales person. Find the suitable car for me. Best experience at this dealership. Find the suitable car for me. Best experience at this dealership. More
by Gigi
January 17, 2023
Larry is professional, helped me to choose the best vehicle fit myself. Best experience at this dealership! vehicle fit myself. Best experience at this dealership! More
by Quzhuozhuo
January 17, 2023
Friendly staff, clean. Costly for oil changes. Overall very helpful. Could do extras for return customers as we spend a lot of money to go there. Costly for oil changes. Overall very helpful. Could do extras for return customers as we spend a lot of money to go there. More
by Krista
Employees Worked With
January 17, 2023
Karen was very friendly. She explained the recommended service for our vehicle at the current mileage, as well as the cost. Our vehicle was serviced quickly, as well as wash She explained the recommended service for our vehicle at the current mileage, as well as the cost. Our vehicle was serviced quickly, as well as washed before it was returned to us. More
by cathy.white
Employees Worked With
