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Lexus of London
London, ON
3,864 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 PM - 5:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 4:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 3,864 reviews
March 07, 2023
Professional, knowledgeable service. Nice environment. The process is very smooth. Well done to your team. Nice environment. The process is very smooth. Well done to your team. More
by svetlana.bikov
Employees Worked With
March 07, 2023
Larry is a perfect salesperson. He is very professional, thoughtful and patient. My experience of buying a new car with his help is wonderful!!! He is very professional, thoughtful and patient. My experience of buying a new car with his help is wonderful!!! More
by chendandan920
March 07, 2023
Always greeted on arrival. Staff always cordial & above. Coffee is great as well. Comfortable sitting area. Staff always cordial & above. Coffee is great as well. Comfortable sitting area. More
by zen
Employees Worked With
March 07, 2023
Great service by Rick, made it look effortless. . I recommend this place and Rick. Thank you . I recommend this place and Rick. Thank you More
by mailaamirat
Employees Worked With
March 05, 2023
The minute we walked in we were welcomed and introduced to a sale person. Kevin was amazing. Every little thing he did was to welcome us and make us feel comfortable and at ease. Well, he did it and it wor to a sale person. Kevin was amazing. Every little thing he did was to welcome us and make us feel comfortable and at ease. Well, he did it and it worked we were happy with our purchase experience and felt like part of the family. Thank you everyone and thanks Kevin for your professionalism and welcoming. Looking forward to our future endeavours. More
by Antonio Guerra
Employees Worked With
March 01, 2023
She is the best! she is amazing and makes the process really smooth. She goes above and beyond for her customers and tries to help as much as possible. Great service she is amazing and makes the process really smooth. She goes above and beyond for her customers and tries to help as much as possible. Great service . More
by shatha jaber
Employees Worked With
March 01, 2023
Really impressed with the courteous, knowledgeable and presentation at Lexus of London. Well done to your team presentation at Lexus of London. Well done to your team More
by Bmac1980
Employees Worked With
March 01, 2023
Best dealership by far. Rick was fantastic with the entire process. If your looking for a new or used vehicle, contact Rick. I've had such a great experience with both my ca Rick was fantastic with the entire process. If your looking for a new or used vehicle, contact Rick. I've had such a great experience with both my cars that I've purchased through Lexus. Would not go to another dealer. Thank you so much for being great in all you do for your customers! More
by drexseabs
March 01, 2023
I bought my car from Rick. He was very friendly and helpful. The process was very easy and simple. If you are looking to purchase a vehicle please contact Rick. He was very friendly and helpful. The process was very easy and simple. If you are looking to purchase a vehicle please contact Rick. More
by Riz
Employees Worked With
March 01, 2023
I have leased 3 Lexus SUVs from Lexus of London since 2010 and I keep coming back due to first class sales and service personnel. Rick Watson is intelligent, professional, knowledgeable, personable and 2010 and I keep coming back due to first class sales and service personnel. Rick Watson is intelligent, professional, knowledgeable, personable and caring. The manufacturing process was delayed by the "chip" shortage and Rick kept me informed throughout. He is definitely " the best"! More
by John Powell
Employees Worked With
