Lexus of London

Very friendly staff and responded to all questions regarding the purchase of a new car regarding the purchase of a new car More

We are very glad to get acquainted with your company and thank you very much for your competence! Special thanks for the excellent work and service to your employe Jillian Cook! thank you very much for your competence! Special thanks for the excellent work and service to your employe Jillian Cook! More

Leaving the dealership rating midpoint because, we didn’t ultimately get a vehicle from them. Jillian was terrific about communicating with us throughout our search. We’re not located in London ourselves and ultimately get a vehicle from them. Jillian was terrific about communicating with us throughout our search. We’re not located in London ourselves and we travelled out of Country during our exchanges so, she had a challenge in keeping us up to date with what was on the lot and worth our travel time. Through no fault of hers, London location didn’t have the colour or/and package for the vehicle we were shopping for. When Jillian wrote to us most recently to say that more options had finally arrived, we had already found our new vehicle in another dealership. She congratulated us and thanked us for our interest and invited us to contact her for a future trade in. She’s friendly, not pushy, thorough and considerate. More

Lexus of London has always been top shelf in the service area. I was so happy to hear Romeo Nissan is bk in a management capacity! Jillian was very helpful in my recent visit! I hope to make a decision soon area. I was so happy to hear Romeo Nissan is bk in a management capacity! Jillian was very helpful in my recent visit! I hope to make a decision soon on upgrading to a newer Lexus Suv! More

Bought an IS 500 from Jordan. S, He was efficient, informative and good communicator, he made the process smooth and hassle free....I love this car😊 S, He was efficient, informative and good communicator, he made the process smooth and hassle free....I love this car😊 More

Can't speak for the dealership, but I had a great experience with Jillian Cook. Knew what I was looking for, and kept me informed. I decided to hold off for the moment in buying a car, but would def experience with Jillian Cook. Knew what I was looking for, and kept me informed. I decided to hold off for the moment in buying a car, but would definitely come back to Ms. Cook and work with her in the future. More

We would rate this as one of the best car dealership experiences we’ve ever had. Kevin and the whole Lexus team made this an enjoyable experience. Kevin went above and beyond what we would ever expect f experiences we’ve ever had. Kevin and the whole Lexus team made this an enjoyable experience. Kevin went above and beyond what we would ever expect from a car salesperson. Ross & Donna More

Kevin was very knowledgeable and pleasant to deal with. He went out of his way to explain the different functions of my NX250. Thanks again. And a big shoutout to Lauren Rossini who made my day,she is very He went out of his way to explain the different functions of my NX250. Thanks again. And a big shoutout to Lauren Rossini who made my day,she is very pleasant to talk to and has a great sense of humour. Ron More

My experience with LEXUS was as always, excellent. Karen was professional, courteous and very pleasant as always. The first person that greeted me was also very courteous as I dropped off my vehicle i Karen was professional, courteous and very pleasant as always. The first person that greeted me was also very courteous as I dropped off my vehicle in the entrance to the service dept. More

superb service standard kindly lent me a loaner car for the duration of my service the duration of my service More