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Lexus of London

London, ON

4.9
4,121 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 4,121 reviews

May 13, 2024

They are very professional and I have the up most confidence in their review of my car More

by Ron Demnomy
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Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Broderick
May 11, 2024

Very nice service, John is very patient with every steps. He was able to answer all our questions and was very organized and professional. More

by Black
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Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Ji
May 10, 2024

Heather was welcoming, pleasant and kept me informed through messaging. As indicated in previous reviews our Lexus experience has always been more than positive. The personal element and attention to de More

by drnick
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Yes
Employees Worked With
Heather Broderick
May 10, 2024

I have been dealing with Dale numerous times and the level of service is phenomenal! Dale has always been there for advice and assistant! Kudos More

by ppham20
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Recommend Dealer
Yes
Employees Worked With
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Our experience at Lexus of London was friendly and very professional. Our sales agent, Lisa, was most helpful in finding the best vehicle for us. She was most helpful and did not any way pressure the sale. More

by Keith
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Recommend Dealer
Yes
Employees Worked With
Stephanie Shearsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Rossini
May 07, 2024

It’s was so much good of the experience I had at this location expert people it was there I did love the way they treat me and I never stop to recommend to all friends and family about the Lexus dealer s More

by NAZAR Youkhana
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Recommend Dealer
Yes
Employees Worked With
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Cohen
May 07, 2024

Heather was friendly and professional as she checked the vehicle in. After a short conversation about my winter tires not having rims, as of yet, she volunteered to provide quotes for a set. Thanks for bein More

by Steve Haagsma
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Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Broderick
May 05, 2024

I waited for service to be completed, was completed in time promised by service rep. the waiting very clean and functional. amenities were good More

by LexusLover
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Recommend Dealer
Yes
Employees Worked With
Heather Broderick
May 02, 2024

Everyone at the dealership from salesman, SHAWN LONGWORTH, was helpful and accommodating. They are very organized, which I value. More

by kateb
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Recommend Dealer
Yes
Employees Worked With
SHAWN LONGWORTH
May 02, 2024

This Lexus car we have recently purchased is our firth (5) Lexus vehicle. We have owned other makes of vehicles in the past but it is the Lexus models, their reliability and options along with the suppor More

by PVJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Shearsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Cohen, Lauren Mouliakis, Mara Sesink
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