Lexus of London

Lisa Ali was incredibly helpful and a delight to deal with.. We walked in without an appointment and she jumped in to help us right away. with.. We walked in without an appointment and she jumped in to help us right away. More

Friendly, knowledgeable staff comfortable waiting area with decent coffee and snacks. Clean environment. i was made to feel important as a potential buyer then validated as a new owner of a Lexus. with decent coffee and snacks. Clean environment. i was made to feel important as a potential buyer then validated as a new owner of a Lexus. More

Thank you Lisa Ali for all your assistance, knowledge and excellent customer service during my purchase of my first car. Lisa was very attentive, punctual and professional during emails, discussions, and tes excellent customer service during my purchase of my first car. Lisa was very attentive, punctual and professional during emails, discussions, and test driving. Everyone I meet at the dealership was very helpful, friendly and professional as well. Thank you everyone! More

We enjoyed our business with Lexus of London and especially Jillian. She was so patient and knowledgeable and made our journey to buy our vehicle much easier. especially Jillian. She was so patient and knowledgeable and made our journey to buy our vehicle much easier. More

Larry helped me a lot! Amazing service. He was really helpful and gave me a lot of guidance. Highly recommend! Amazing service. He was really helpful and gave me a lot of guidance. Highly recommend! More

I recently had the pleasure of purchasing a vehicle at Lexus of London and must commend the exceptional service I received from my sales representative Lisa Ali. From the moment we spoke on the phone to o Lexus of London and must commend the exceptional service I received from my sales representative Lisa Ali. From the moment we spoke on the phone to our interaction in person, I was throughly impressed by the professionalism and attentiveness Lisa provided. Her knowledge about the vehicle I was interested in was impressive. It showed that she took the time to understand my needs and preferences as a customer. She patiently answered all my questions and at no point did I feel rushed or pressured into making a decision. Her professionalism and transparency throughout the entire process were refreshing, greatly appreciated and a great reflection of the Lexus Brand. More

I recently visited Lexus of London to explore the Highlander Hybrid, and I am thoroughly impressed. Lisa Ali, my sales representative, was exceptionally knowledgeable and answered all my questions. T Highlander Hybrid, and I am thoroughly impressed. Lisa Ali, my sales representative, was exceptionally knowledgeable and answered all my questions. The test drive highlighted the comfort and efficiency of the hybrid engine. The dealership is well-maintained, and the professionalism of the team is evident in every interaction. I highly recommend Lexus of London, especially if you work with Lisa. Their customer service and expertise are top-notch! More

The team at Lexus, specifically Peter Engelmanas, went above and beyond to support and help me with an issue I had with a Lexus purchased from a dealership in North London.. even though it wasn't purchase above and beyond to support and help me with an issue I had with a Lexus purchased from a dealership in North London.. even though it wasn't purchased from them directly, they treated me as if I did and even helped to cover the cost of some parts that should have been out of pocket for me. I will be coming back for service for the remaining life of this vehicle. They are a honest group of people, something hard to find these days... More

I recently visited Lexus of London in search of a new Hybrid SUV to replace my 2018 Acura MDX Hybrid. Shortly after I started browsing the showroom, Jillian offered her assistance and we proceeded to sor Hybrid SUV to replace my 2018 Acura MDX Hybrid. Shortly after I started browsing the showroom, Jillian offered her assistance and we proceeded to sort out what my best option would be. The whole process was handled with warmth and professionalism, on the part of all staff involved. All staff I have encountered on my 4 visits to the dealership have been welcoming and projected, what has to be the dealership's corporate goal, excellent ( & verified) customer satisfaction. Well done all! More

I recently entrusted my vehicle to Peter for service, and his professionalism was exemplary. He maintained clear communication throughout the process and exceeded expectations by personally driving and inspe his professionalism was exemplary. He maintained clear communication throughout the process and exceeded expectations by personally driving and inspecting my Lexus IS300 to address two specific noise concerns. I highly recommend Peter as a service advisor. Thank you for the exceptional assistance. More