Lexus of London

A very professional team All the professionals at this dealership treat me in a very helpful and patient manner. This applies to Karen Campbell, Romeo Nissan, and Adam McCallu All the professionals at this dealership treat me in a very helpful and patient manner. This applies to Karen Campbell, Romeo Nissan, and Adam McCallum, who are a reflection of the level of excellence established by John Rossini. More

Great Experience I recently had the pleasure of dealing with Romeo Nissan at Lexus of London. Romeo went the extra mile to answer my questions and even consulted with I recently had the pleasure of dealing with Romeo Nissan at Lexus of London. Romeo went the extra mile to answer my questions and even consulted with one of the service centre's master technicians on my behalf. Romeo immediately put my mind at ease; my repairs were completed successfully and at much less cost than quoted by the dealership in my hometown. I highly recommend Lexus of London even if it means going out of your way. More

Loving my Lexus! I had an opportunity to purchase a new car and I was leaning towards a hybrid but not certain which car company I would purchase from. I started with I had an opportunity to purchase a new car and I was leaning towards a hybrid but not certain which car company I would purchase from. I started with the Lexus of London dealership and never continued with my research as the CT200 caught my attention and when the sales associate took his time educating me further with the Lexus brand and the hybrid technology I was convinced that I had found my car. My sales associate was never pushy or aggressive. He was pleasant and enjoyable to be around - a seasoned professional! The dealership is attractive, clean and full of amenities for an additional bit of comfort. Outside of the sales associate who helped me every other person I was in contact with at the dealership provided me with great service. More

Very good experience I had a very good experience in Lexus of London, and Jack is very nice and knowledgeable. He is patient with our requests. I would recommend him to my I had a very good experience in Lexus of London, and Jack is very nice and knowledgeable. He is patient with our requests. I would recommend him to my friends. More

a car expert and a kind person so lucky to meet Jack Ji when buying my first car. Amazing expertise, can judge a car's problem by hear its running. So gentle and kind, make you feel so lucky to meet Jack Ji when buying my first car. Amazing expertise, can judge a car's problem by hear its running. So gentle and kind, make you feel like home. Great experience! More

Purchased a 2010 Lexus IS250 MT Amazing experience at Lexus of London. Stephanie and Joe provided an honest, prompt, and painless service that went over and beyond my expectations. I Amazing experience at Lexus of London. Stephanie and Joe provided an honest, prompt, and painless service that went over and beyond my expectations. I am very satisfied and will be coming back in the future. The 1.5 hour drive was worth every second. More

A good dealer Jack Ji is a very friendly, patiently and helpful dealer in Lexus of London. The amazing thing is Jack speaks both English and Chinese which is Jack Ji is a very friendly, patiently and helpful dealer in Lexus of London. The amazing thing is Jack speaks both English and Chinese which is very helped for a new family when first time arrived in London. He explained every single detail patiently before and after the purchasing. Thank you, Jack and Lexus of London. More

EXCELLENT CUSTOMER SERVICE LEXUS OF LONDON is one of the best dealership that I have even been, it is magnificent and I felt comfortable every time i visit there. they have an e LEXUS OF LONDON is one of the best dealership that I have even been, it is magnificent and I felt comfortable every time i visit there. they have an excellent and profession team that provided me an great advices when I was having my new lexus. and especially for the agent I work with, JACK JI, who is really considering the need of the customer. More

Always great advice and service I've had my car serviced by Lexus of London for over a year now after having moved from Waterloo. Since coming to Lexus of London Karen, Romeo and th I've had my car serviced by Lexus of London for over a year now after having moved from Waterloo. Since coming to Lexus of London Karen, Romeo and the rest of their team have always handled all of my requests, questions, and my car with the utmost respect and care. They've always offered alternatives but when doing so they have given me both the pro's and the con's with every service or repair. I can't imagine taking my car to anyone else! More

Excellent Service I would like to acknowledge the excellent level of service provided by Karen Campbell at Lexus of London. Karen is extremely knowledgeable, friendly, I would like to acknowledge the excellent level of service provided by Karen Campbell at Lexus of London. Karen is extremely knowledgeable, friendly, professional, and accommodating from the time of booking through to completion of service. She takes the time to thoroughly explain the recommended work as well as what was done per the invoice. Karen has also gone above and beyond in answering questions on the phone and in the dealership by providing assistance with a loaner car when needed and showing me how to address smaller issues with my key fob, window washer fluid refill, and others. Thank you Karen! Nancy More