Lexus of London

Great service Jack was patient throughout and answered all our questions. Couldn't have had a better dealer. Would recommend him to anyone anyday especially if it's Jack was patient throughout and answered all our questions. Couldn't have had a better dealer. Would recommend him to anyone anyday especially if it's your first vehicle. More

Surprise!! We received a phone call to discuss a trade-up to a 2014 CT 200. Sue Vincent greeted us and guided us through the most positive sales experience eithe We received a phone call to discuss a trade-up to a 2014 CT 200. Sue Vincent greeted us and guided us through the most positive sales experience either of us has had. In fact - she may have spoiled us for future transactions. Sue was kind, knowledgeable and a pleasure to work with! To our surprise - we have a new CT200 and are most happy. Thanks to Allan Calvert for his professional, friendly manner and John Rossini in Service for all his assistance. The entire experience was the best! Thanks Susie & Mike. More

A great 2015 RX350 and a great buying experience! This was my 2nd RX350 having bought the 1st one in Ottawa before moving here. The excellent service we had received in London brought us here for the This was my 2nd RX350 having bought the 1st one in Ottawa before moving here. The excellent service we had received in London brought us here for the new purchase. My wife and I were impressed when we met Sue Vincent. Sue was very knowledgeable on the product and colours. Sue was quick to respond to my interest in a wallet key card and trailer hitch. Sue compliments a great dealership and she is first on the list when we drop by. A pleasure to deal with and recommend. More

Wonderful Experience Hassle free/ no pressure process. Tom Hiscott found us the exact car we wanted. His knowledge & guidance was great. Spent time with us explaining ever Hassle free/ no pressure process. Tom Hiscott found us the exact car we wanted. His knowledge & guidance was great. Spent time with us explaining everything & guiding us through all the options on the car. Searched from Windsor to Toronto for a better deal - none out there. Lexus of London had the best price - backed up by a great dealership & personnel. . More

I Went Out of My Way & Well Worth It As most of us today I started my search online, and was very pleased to find Sue Vincent as my sales person. She worked very hard to meet my budget, As most of us today I started my search online, and was very pleased to find Sue Vincent as my sales person. She worked very hard to meet my budget, and I feel the car is a good one. I was pleased with the entire staff, and felt very comfortable with the dealership. I saw the car in the pre ready condition which was a good thing for me, as I was able to see how it was turned in. I could tell the previous owner took good car of their vehicle, the body was in great condition, as well as the interior. I am naturally a nervous buyer, and this dealership put me at ease. The day I received the car, it was really detailed well, and had many additional features which I wouldn't have got if done private, new tires, new brakes were a plus. More

Great buying experience! Sue Vincent was great and a pleasure to work with. She went above and beyond my expectations to accomodate my needs. As a conservative shopper she m Sue Vincent was great and a pleasure to work with. She went above and beyond my expectations to accomodate my needs. As a conservative shopper she made the purchase easy, enjoyable and relatively pain free. I would highly recommend purchasing a Lexus vehicle and working with Sue Vincent. More

Summer Because of u i didn't buy a Toyota ,Lexus should have 100 sales rep like u, Susan Vincent thanks , I love my beautiful car Because of u i didn't buy a Toyota ,Lexus should have 100 sales rep like u, Susan Vincent thanks , I love my beautiful car More

helpful friendly and knowledgable i had a great experience at the dealership. everyone was friendly and knew what they were talking about. they made the experience easy and would recom i had a great experience at the dealership. everyone was friendly and knew what they were talking about. they made the experience easy and would recommend it to anyone that i know. since i have had the car they stephanie has been there for my questions and i will be back to deal with her in the future. More

Efficient and friendly sales experience Stephanie was thorough, very efficient with my time and a pleasure to work with in my recent purchase. Lexus of London is an excellent dealership wit Stephanie was thorough, very efficient with my time and a pleasure to work with in my recent purchase. Lexus of London is an excellent dealership with friendly and knowledgeable people. I will definitely be back int he future. More

Excellent Dealership Excellent dealership. Everything from my initial inquiry to picking up the car was handled very professionally. Sales person I dealt with, Stephanie S Excellent dealership. Everything from my initial inquiry to picking up the car was handled very professionally. Sales person I dealt with, Stephanie Shearsby, is friendly, professional, efficient, and has great knowledge of the industry. When I picked up the car, I felt confident that I purchased a great car and that Stephanie worked hard to get me the best deal she could. Great experience. More