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Lexus of London

London, ON

4.9
3,916 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 3,916 reviews

May 26, 2015

Wow! What a great experience! Most of our transaction was done via email and when Stephanie and I finally meant in person it could not have gone better. She was efficient, professi More

by Barb 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 22, 2015

Great people dealing with Sue Vincent (sales) and Karen Campbell (service) at Lexus was a pleasure. Both employees are professional, courteous and prompt with any More

by Matt
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Recommend Dealer
Yes
Employees Worked With
May 22, 2015

Very informative and cooperative albeit unpursuasive staff.. As I said the reception, sales person, finance staffs all did well in terms of good marketing behaviour.......valued customer, and delt the matter ver More

by LexusRX350
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Recommend Dealer
Yes
Employees Worked With
May 19, 2015

Couldn't be happier with the price and service. I bought used car back in April, Jack help me find good vehicle. I like my new car. More

by Lee
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 19, 2015

Fantastic Service! Purchase of a 2015 RX350 F-Sport My dealings with Stephanie Shearsby were all amazing! She was extremely knowledgeable on all of the vehicles and gave me the real answers that I was l More

by Pete F
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Recommend Dealer
Yes
Employees Worked With
Other Employees : Amanda Tapley
May 18, 2015

Great Service!!! I had a great experience buying a car from Lexus of London. I was unsure what to think going in to the dealership as I was afraid I would feel pressu More

by Caroline
Recommend Dealer
Yes
Employees Worked With
May 11, 2015

purchase of new 2015 Lexus our dealings with Sue Vincent were great, she responded to our phone calls promptly and also e-mails in a very timely fashion. There were a couple mi More

by gerald1934
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 09, 2015

Lexus NX 200 April 2015 Started off with an email and was promptly answered by a salesperson named Sue Vincent. Sue quickly and patiently answered all my questions and made More

by JandL200T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 08, 2015

Great experience I got a used vehicle from Jack at Lexus of London. Since I walk in the dealership, the shopping experience is over the top. Great welcome, great vehi More

by James
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Price
Recommend Dealer
Yes
Employees Worked With
May 04, 2015

first experience From the time we entered the showroom until we made our purchase we couldn't have been treated any better. Our sales person Tom Hiscott was polite, kn More

by brian
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hiscott
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