Lexus of London

Didn't feel like a dealership, never pressured very relaxed Loved the layout, (showroom) very pleased with atmosphere bright, sales person very organized and professional, picking up my car right in the showroo Loved the layout, (showroom) very pleased with atmosphere bright, sales person very organized and professional, picking up my car right in the showroom awesome touch. We went through the car features etc. While inside and my car was warm, extremely clean, and my accessories were absolutely perfectly installed, just wanted to say the showroom with attached office cubicles, nice touch every office space was very clean, desks were not full of paper etc. Cleanest dealership I've been in. On the day of delivery my sales person Stephanie emailed me pictures of my car in the morning, and quoted "happy Thursday" I have never had a sales person actually be excited for the customer. It's a nice change and I think I've switched my brand of vehicle, as I have only ever bought Honda/Acura. But service/sales persons are all very polite, even if you didn't buy your vehicle from them, Loved it very professional. More

Wonderful service and great sales person From my first contact with the dealership, the staff specifically Stephanie, was detailed and professional in her approach and manner. She knows her From my first contact with the dealership, the staff specifically Stephanie, was detailed and professional in her approach and manner. She knows her cars. She does not force the sale, extremely easy to deal with. More

Excellent youth dealer This handsome dealer gave fair price and best service for me.He works very hard even called me after 7pm to tell me where my auto was.Thanks for his h This handsome dealer gave fair price and best service for me.He works very hard even called me after 7pm to tell me where my auto was.Thanks for his help More

Great Dealership I previously had a RX350 and had a great relationship with Chris Pinelli and Karen Campbell and the rest of the staff at Lexus of London who eliminate I previously had a RX350 and had a great relationship with Chris Pinelli and Karen Campbell and the rest of the staff at Lexus of London who eliminate the hassle associated with buying and servicing a car. When it was time to replace it I asked them to help me find a new one and within days I had what I was looking for. More

Great people, excellent service. Thank you! Have had two great experiences with the Lexus of London for service. Great work and friendly staff. I am really happy to switch to the Lexus of London Have had two great experiences with the Lexus of London for service. Great work and friendly staff. I am really happy to switch to the Lexus of London for services. More

Best dealership hands down This is the best dealership experience I have ever had at any dealership Lexus or not. After 5 years of great service, I was in a bad accident and I This is the best dealership experience I have ever had at any dealership Lexus or not. After 5 years of great service, I was in a bad accident and I had to quickly purchase another car. Allan treated me with such compassion and respect; everything possible was done to make my life easiest During such a stressful time. I have other Lexus dealerships in Toronto to compare them to, and the others pale in comparison. I would not take my car anywhere else. I have worked with almost all the staff in the service department and each are equally kind, genuine, and helpful. More

Present Sale and past Service helpful and efficient. Coming from another city, I have used this dealership for service over the past 3 years and been extremely pleased with how courteous and efficient th Coming from another city, I have used this dealership for service over the past 3 years and been extremely pleased with how courteous and efficient the staff have performed with results as expected. So when trading for a newer model I found interacting with sales equally successful as my sales person worked diligently to find us a fit on price and conditions. More

Great Job Again I have purchased my third vehicle from this dealership and from Tom Hiscott. I can't say enough good about my experience. Tom is always attentive, kno I have purchased my third vehicle from this dealership and from Tom Hiscott. I can't say enough good about my experience. Tom is always attentive, knowledgeable and easy to deal with. I have no doubt there will be a fourth Lexus from this dealership and Tom - some day. More

The Best Service Department The Lexus of London Service Department has never let me down. In fact they always amaze me with how easy they are to deal with. This is without a doub The Lexus of London Service Department has never let me down. In fact they always amaze me with how easy they are to deal with. This is without a doubt, the best service department I have ever dealt with. More

New Lease Leased my second RX350 recently. the transition to the new vehicle was quick and easy. All my expectations were met. This dealer has been terrific at Leased my second RX350 recently. the transition to the new vehicle was quick and easy. All my expectations were met. This dealer has been terrific at service during my first lease and i wanted to stay with them. More