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Lexus of London
London, ON
4,069 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,069 reviews
September 30, 2024
Jillian was excellent to deal with, easy to talk to and very pleasant and professional. We changed our mind at the last minute for an upgraded RX350h and she quickly found us exactly what we wanted and it very pleasant and professional. We changed our mind at the last minute for an upgraded RX350h and she quickly found us exactly what we wanted and it was delivered within the same week as promised. More
by hkburdett
Employees Worked With
September 29, 2024
Jillian is a class act sales agent and she was a pleasure to deal with! to deal with! More
by gcvetkovic
Employees Worked With
September 27, 2024
Impeccable service from Peter E and crew. My car was taken care of quickly and carefully. Very pleased My car was taken care of quickly and carefully. Very pleased More
by Chuck
Employees Worked With
September 27, 2024
Thank you so much John. We will come back again with all our friends and family We will come back again with all our friends and family More
by HF
September 26, 2024
John . Thank you so much for all your help . We will refer our friend come to see you Thank you so much for all your help . We will refer our friend come to see you More
by Syx
September 26, 2024
Jillian was amazing. She was very knowledgeable and helpful through the process of our purchase and questions post the delivery of our vehicle. What was really nice w She was very knowledgeable and helpful through the process of our purchase and questions post the delivery of our vehicle. What was really nice was her friendliness and each time we were in the dealership she recognized us and came to talk with us about our needs. More
by Jan
Employees Worked With
September 24, 2024
Thank you so much for getting the car for me in a timely manner! I really need the car at this time with three babies. manner! I really need the car at this time with three babies. More
by Starstar
September 22, 2024
A very great and professional sales who can give you clearly advice and 100% patient. clearly advice and 100% patient. More
by Cecil
Employees Worked With
September 21, 2024
As usual Romeo and his team members (Dale Craig) always exceed my expectations ! Keep up the quality work exceed my expectations ! Keep up the quality work More
by stevepineau
September 21, 2024
John is responsive and trustworthy. I recommend him to anyone who needs assistance with cars I recommend him to anyone who needs assistance with cars More
by lmxxxxxxx
