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Lexus of London
London, ON
4,424 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,424 reviews
September 21, 2020
Allen gives me the best price around the London area. He is super helpful and realiable. I found my dream car by his guidance and I love my car! We had a great experience with purchasing our Lexus at Lexus is super helpful and realiable. I found my dream car by his guidance and I love my car! We had a great experience with purchasing our Lexus at Lexus of London. More
by 1357215973
Employees Worked With
Allen Zhang
September 20, 2020
Kevin made the buying process incredibly easy. A great staff. Test drive process was great, and they weighed several buying options out for me. Absolutely zero pressure sales. Everyone was kind and res staff. Test drive process was great, and they weighed several buying options out for me. Absolutely zero pressure sales. Everyone was kind and respectful. Much thanks to Kevin for answering my questions. Would highly recommend calling Lexus of London if you ever thought about owning a Lexus. You owe it to yourself to test drive one! More
by stewartb
Employees Worked With
Kevin Gittens
September 20, 2020
The sales provided a very thoughtful service. Thank Larry for helping me get a dream vehicle. The price is really great. All of experiences are 100% percent satisfaction. for helping me get a dream vehicle. The price is really great. All of experiences are 100% percent satisfaction. More
by Connie
September 19, 2020
Very good service！ Decent price！ Great quality. Larry is someone great to talk with, friendly and dedicated to his work! I would definitely recommend him to anyone someone great to talk with, friendly and dedicated to his work! I would definitely recommend him to anyone More
by Zhuohang bao
Employees Worked With
September 19, 2020
Top notch dealership. Sue made purchasing my new Lexus the most pleasurable experience. First class service, I will definitely return when ready to trade. Thanks Sue the most pleasurable experience. First class service, I will definitely return when ready to trade. Thanks Sue More
by Liz Badiuk
September 19, 2020
Thank you Larry and Jack for helping me find my perfect car! Especially thanks to Larry for solving all my questions and concerns! Amazing service and it was definitely a great experience. Thank you Larry! car! Especially thanks to Larry for solving all my questions and concerns! Amazing service and it was definitely a great experience. Thank you Larry! Thank you Jack! More
by Rosina
September 18, 2020
Larry gives me the best price around the London area. He is super helpful and realiable. I found my dream car by his guidance and I love my car! is super helpful and realiable. I found my dream car by his guidance and I love my car! More
by 345575482
Employees Worked With
September 16, 2020
He is very kind and treats us with positive mind. He listened our askings carefully, and managed them with his boss, even small things. Thanks Larry! listened our askings carefully, and managed them with his boss, even small things. Thanks Larry! More
by Soo
September 16, 2020
Very pleased with the customer service I was provided by Karen, she answered all my questions and was friendly. I will continue to book my future services with her. Karen, she answered all my questions and was friendly. I will continue to book my future services with her. More
by hinesh_becharbhai
Employees Worked With
Karen Campbell
