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Lexus of London

London, ON

4.9
4,113 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 4,113 reviews

July 28, 2020

Love it Very smooth ride, classic design and the safety features are excellent. Wonderful selection of interior and exterior.colors. I have received many co More

by MFoley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Vincent
July 28, 2020

Great sales representative. Larry was very helpful in many ways, and he was patient and informative for test drives. Larry always picked me up from home whenever I needed to go to the 4s store. More

by Joyce
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2020

Purchased my new vehicle with the great help from Rick Watson! Very knowledgeable & helpful. Highly recommend him if you're in the market to purchase a Lexus More

by SandyZ
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Geeves
July 27, 2020

My experience with Kevin was a wonderful one. All my wants and needs were considered and fulfilled with much care. All of my questions and concerns were quickly responded to during the process of gettin More

by Vera J
Recommend Dealer
Yes
Employees Worked With
Stephanie Shearsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Rossini, Kevin Gittens
July 27, 2020

Professional, knowledgeable and most important friendly - they really make you feel welcomed and important. Kevin was great. Hope to have a long relationship with Lexus. More

by tgph
Recommend Dealer
Yes
Employees Worked With
Kevin Gittens, Thomas Geeves
July 20, 2020

Rick was extremely helpful from the beginning of my first visit straight through to the purchase of my car. When I was held up by work he was willing to stay after the dealership closed to meet with me and w More

by mateomansilla9
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2020

Great People Biggest problem I have with them (and I expect this may be a standard ) is there reluctance to try repair any part, even if lubrication would fix it . More

by krodparkr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 12, 2020

Didn’t use service centre. Rick was very personable, professional and knowledgeable. Didn’t feel pressured at all. When we told him what we were looking for he came through an More

by Bottema
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2020

They are very friendly, and response with a good manner. I went there twice and was treated very well. The price is below the market price. More

by Jamie
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Ji, Allen Zhang
July 11, 2020

Larry is a very patient sale agent. And both Allen and Jack helped a lot too. Beside the financial part, my purchase experience is great because of Larry. I will 100% refer him to my friends More

by Jason_G
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Ji, Allen Zhang
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