Lexus of London

We have been dealing with Lexus since 2004, have fully serviced all 7 vehicles we've purchased new from them, service took a little dip in 2016 in service, but improved after moving 1 out of service, came serviced all 7 vehicles we've purchased new from them, service took a little dip in 2016 in service, but improved after moving 1 out of service, came back great till 2022 when it took another little dip in personal department, but have come back with a well running overall crew, keep up the great work. More

January 17th, 2025 I purchased a 2023 Lexus from Lexus of London, My sales rep was Steve MacIsaac and the entire experience was phenomenal. Steve knew exactly the car I was looking for and made it his of London, My sales rep was Steve MacIsaac and the entire experience was phenomenal. Steve knew exactly the car I was looking for and made it his priority to find the right vehicle for me. Steve was very helpful, knowledgeable, patient and great to deal with. I drove up from Windsor and Steve ensured he stayed at the dealership till I arrived. I have to definitely state that when you walk into this dealership you can already feel the VIP treatment. I have to admit that I am not the most patient person but this establishment with its amazing customer service thanks to Steve; I came away a very satisfied customer. My recommendation is if you are looking for a new or used vehicle, you have found the right salesman with Steve and the right dealership with Lexus of London. Thank you, thank you, thank you. Connie More

Professional and dedicated services provided, very knowledgeable on the auto and transaction processes, very patient and detailed introduction and answers knowledgeable on the auto and transaction processes, very patient and detailed introduction and answers More

very considerate and professional service. Working hard and high efficiently. Upgrade my car with only twenty bucks extra payment biweekly. I like my new car very much! Working hard and high efficiently. Upgrade my car with only twenty bucks extra payment biweekly. I like my new car very much! More

Larry makes me really nice service and provide good deal. Thank you very much Larry. Thank you very much Larry. More

Mara is a great asset to the dealership. You need more people like here She is excellent You need more people like here She is excellent More

Shanna was absolutely fabulous to deal with. She has excellent customer service skills and goes out of her way to respect client time. I’ve always had amazing service at Lexus of London and will She has excellent customer service skills and goes out of her way to respect client time. I’ve always had amazing service at Lexus of London and will happily purchase from them again, when the time comes. More

I purchased a used Lexus is300 in St. Catharines and didn’t receive a tutorial in the use of settings or even what all could be controlled on my screen. Shanna explained and demonstrated Catharines and didn’t receive a tutorial in the use of settings or even what all could be controlled on my screen. Shanna explained and demonstrated and solved issues I was having with locks, text messages, calls, and many other things. She’s very tech savvy and there was nothing she couldn’t answer or figure out. Grateful to her for the demo and all of her help and time. She was so knowledgable! Thanks Shanna!! More

After finding compatible dealership options that were unsatisfying, I found Gent Raka at the Lexus of London Dealership. I am in my mid-30s with my spouse and we do not spend much time trying to look aff unsatisfying, I found Gent Raka at the Lexus of London Dealership. I am in my mid-30s with my spouse and we do not spend much time trying to look affluent but Lexus was on my list of cars we'd like to own. We were treated with a welcoming and warm demeanour, negotiations were fair and the after-deal treatment has been nothing short of stellar. So far I am fully enjoying my Lexus. More

Excellent sales representative. Knows her product . Followed up on a regular basis. Extremely helpful and courteous in my search for a certified new vehicle. I would certainly recom Knows her product . Followed up on a regular basis. Extremely helpful and courteous in my search for a certified new vehicle. I would certainly recommend Jillian Cook to friends and family. More