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Lexus of London

London, ON

4.9
4,108 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 4,108 reviews

December 11, 2020

Great service experience as always, my car is running great, always efficient dependable nice pleasant experience every time, Karen is always great to deal with. Look forward to every service appointment More

by Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2020

Allen is an excellent representative with great passion and positive attitude. This is my first order and this fantastic representative and this store will be recommended for sure. More

by Ywei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Ji, Allen Zhang
December 09, 2020

I am very impressed. This was my first experience at this location and I was very impressed. The work completed ahead of schedule and the attention to detail with the car wash and interior clean is more than More

by WC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rossini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CARMEN Jones
December 08, 2020

I recently purchased a 2020 Lexus and I love it! I previously owned a 2008 model RX 350 and decided to upgrade. Sue was very accommodating and patient while I test drove a few. When I found my favouri More

by klitrenta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Vincent
December 07, 2020

I was pleasantly surprised at the Lexus dealership when shopping for a used vehicle for the first time. Their used vehicle stock was very competitively priced. It is obvious in all their staff that custome More

by barb
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2020

Very nice and patient sales agent, exceptional service, really nice and quite car, tell all the details about the car. Thanks a lot for the great service. More

by Zxc
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2020

Great service and very friendly staff, already bought 2 cars from Larry! The visit is very pleasant and would recommend Larry to family and friends. More

by Czhang468
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Ji
December 03, 2020

Lexus has always made incredible products which go a long way toward achieving their stated objective “the pursuit of perfection” Every aspect of the sales and service experience has been fantastic even dur More

by Rob G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam McCallum, Allen Zhang, Thomas Geeves
December 03, 2020

Good service. Very patient. Full of knowledge on different type of vehicles and any specifications. Good manner and helpful advises. Comfortable experience and service while explaining the issues. More

by xlymx0426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Ji, Allen Zhang
December 03, 2020

Allen is a great sales man. He was very patient explaining details about functionalities, suggested me exactly the model I need for me family and got me a great deal. I'll recommand him to all of y More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Zhang
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