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Lexus of London
London, ON
4,099 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,099 reviews
January 12, 2022
Karen Campbell was excellent. Don’t loose her. Thanks for standing behind the anti rust module which I bought from you. standing behind the anti rust module which I bought from you. More
by bag
January 11, 2022
I am very happy with my new car purchase, Susan at Lexus London has assisted me twice now. I highly recommend working with her. She is professional and made the experience very pleasant. London has assisted me twice now. I highly recommend working with her. She is professional and made the experience very pleasant. More
by Laurakeightley
January 10, 2022
Allen is a good dealer and bring me a good experience during buying the Lexus during buying the Lexus More
by Jialiang Yin
Employees Worked With
January 08, 2022
Outstanding service! Rick truly went above and beyond to help us find the perfect vehicle for our family. Thomas was also excellent, happily responding to our many questions. I will certainly be recommend help us find the perfect vehicle for our family. Thomas was also excellent, happily responding to our many questions. I will certainly be recommending Lexus of London! Thank you for a great customer experience! More
by Shauna
January 08, 2022
Sue was very responsive to our inquiries and assisted us to understand the Lexus RX350 options available to meet our needs. to understand the Lexus RX350 options available to meet our needs. More
by jsimpson785
Employees Worked With
January 07, 2022
Great service!! I've bought cars here a few times for a good price! nice！ good price! nice！ More
by Xrl
January 06, 2022
Always friendly courteous staff. Making sure you and your vehicle are taken care of 110%. your vehicle are taken care of 110%. More
by twinbrooklimited
Employees Worked With
January 06, 2022
Allen is a really nice person who provides precise details of information that you need. details of information that you need. More
by Janet
Employees Worked With
January 06, 2022
I recently purchased a Mazda CX5 at Lexus of London, and my experience was great. They were so kind, welcoming, and knowledgeable right from the beginning. Even though I wasn't there to purchase a Lexus, th my experience was great. They were so kind, welcoming, and knowledgeable right from the beginning. Even though I wasn't there to purchase a Lexus, the service was excellent from sales to financing. Kevin was an absolute pleasure to deal with and I would highly recommend him. Thanks everyone! More
by michellediebold
January 05, 2022
Very professional. Highly organized, great job of reviewing new vehicle features. Friendly staff and not pushy. reviewing new vehicle features. Friendly staff and not pushy. More
by leahabutler
