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Lexus of London
London, ON
4,437 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,437 reviews
October 08, 2023
Rick was very easy to deal with. I had the car delievered and it worked out very well for me. Thank you Lexus.... I had the car delievered and it worked out very well for me. Thank you Lexus.... More
by huelsfamily
October 08, 2023
Jillian gave me the best car buying experience. knowledgeable, pleasant, professional and reliable. I would refer her to friends. knowledgeable, pleasant, professional and reliable. I would refer her to friends. More
by Bassel
Employees Worked With
October 08, 2023
Jillian was a great dealer! She was very helpful, knowledge and professional. I would recommend her for everyone. She was very helpful, knowledge and professional. I would recommend her for everyone. More
by Sabih
Employees Worked With
October 05, 2023
Was pleased with this dealer from first day we walked in here. Turn around time was amazing for my new vehicle. here. Turn around time was amazing for my new vehicle. More
by Lexus 350
October 04, 2023
Rick was amazing ,very easy to communicate with ! Highly recommended lexus of london. 5 plus stars ! Highly recommended lexus of london. 5 plus stars ! More
by Schep_32
October 03, 2023
Larry is a fantastic sales person. Already got my second UXh with him. Very nice experience with him Already got my second UXh with him. Very nice experience with him More
by wyywyb
October 03, 2023
Dear Sue, Thank you for taking the extra time to thoroughly review the IS300 / IS350 with Vicki and me. Using your personal car as a demonstrator clearly shows you go above and beyond. The main pu thoroughly review the IS300 / IS350 with Vicki and me. Using your personal car as a demonstrator clearly shows you go above and beyond. The main purpose and urgency of my getting a new car was for business travel. We were very impressed with your knowledge, professionalism, and patience in supporting us in making the best decision for our needs. We will certainly recommend and will remember you for our future vehicle purchases. Thank you, Brian More
by Brian-2011 IS250 300000 km
October 03, 2023
Courteous, professional staff. Corey and Rick were wonderful. Kevin was also always very helpful. Very clean and comfortable waiting area. My car was delivered on time and all ex Corey and Rick were wonderful. Kevin was also always very helpful. Very clean and comfortable waiting area. My car was delivered on time and all expectations were met. Excellent experience purchasing there. More
by marvaannmarie
