Lexus On The Park
Toronto, ON
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1,361 Reviews of Lexus On The Park
pro's It is difficult to improve on perfection and they have! Professional , courteous , friendly. Way to go Lexus on the park you have set the bar. It is difficult to improve on perfection and they have! Professional , courteous , friendly. Way to go Lexus on the park you have set the bar. More
Good experience Bought my first Lexus and dealt with Ali, She was very patient and professional in dealing with all the bumps along the way, as I am an American livin Bought my first Lexus and dealt with Ali, She was very patient and professional in dealing with all the bumps along the way, as I am an American living in Canada. The car is great as was the service. More
Amazing Purchase Experience I had an amazing experience with David Lee and Alistair Baxter. We became instant friends and I unquestionably recommend anyone interested in a Lexus I had an amazing experience with David Lee and Alistair Baxter. We became instant friends and I unquestionably recommend anyone interested in a Lexus to go to Lexus On The Park! More
"Very Professional" We recently purchased our first Lexus from Lexus on the Park, it was great buying experience with an excellent customer service. Our sales representa We recently purchased our first Lexus from Lexus on the Park, it was great buying experience with an excellent customer service. Our sales representative Kevin Loth found us the vehicle we were looking for. He was very helpful and very easy to talk to. The whole team, Kevin, Lazar, Anthony and Christine are very knowledgeable and accommodating. We like to thank them all for their professional customer service, they made us very comfortable from beginning to end and we are very satisfied with our vehicle GX 460. Marijan & Anita More
Great experience! Recently, I started looking for a used Lexus IS and I have a preference for white cars. I checked several dealer's websites and only Lexus On The Park Recently, I started looking for a used Lexus IS and I have a preference for white cars. I checked several dealer's websites and only Lexus On The Park had the exact colour I wanted. Everyone I met there were very professional and helpful. They made sure that I received good quality of service. The whole purchasing process went smoothly and I'm quite satisfied. I will definitely consider Lexus On The Park for future purchase and recommend it to my friends as well. More
Nice location Located on a major intersection in central Toronto, it's a wonderful place to chose your car, take a drive test - employees are cordial & efficient. Located on a major intersection in central Toronto, it's a wonderful place to chose your car, take a drive test - employees are cordial & efficient. More
Not honest from sale manager to the sale person To me honesty is everything. I called to book an appointment for that specific pre-owned 2014 black RX350. Today Saturday May 14 the sale manager call To me honesty is everything. I called to book an appointment for that specific pre-owned 2014 black RX350. Today Saturday May 14 the sale manager call me at 10:19 to confirm my 11:00 appointment with Lee ( I select both Lee below because, I don't know if he was David or John). On my way to the dealership it was raining and it's took me longer than I plan, by respect for people, I called to let them know that I will make it around 1;30- 12:00 instead, once again they confirm that I will me with Lee for the pre-owned . I arrived there at 11:37 and Lee told me that the car is sold. When I asked him why him and his manager did not mention that to me earlier, he replied that he knows that one hour ago. I replied that 1 hour ago I was on the phone with you. He then try to show me a list of available cars which I quickly look at and kindly refused and left the dealership. I then called the sale manager and told him directly that he's not honest and I won't never be or referred someone at his store. He had the same answer we have more than 40 cars available, I had to tell him that I don't care about 40 + cars I was there for the specific car. More
Amazing experience! My wife and I had a very specific make and model in mind when we started looking for a car. After trying our luck at a couple of other Lexus dealershi My wife and I had a very specific make and model in mind when we started looking for a car. After trying our luck at a couple of other Lexus dealerships, we made our way to Lexus on the Park. Boy was that a good decision! Apart from being a picturesque location (trust me, I'm not using the word frivolously), the service dad par excellence. Ben was extremely friendly and made a real effort to understand our needs. He then went out of his way to show us the best car for our needs, and all the while was completely upfront about everything. What made it even better was that neither he nor his manager tried to haggle with us. They have definitely found a customer for life! More
Professional and Friendly Everyone that I met was very professional and made me feel that that they appreciated that I had come to their facility to look at cars. They seemed t Everyone that I met was very professional and made me feel that that they appreciated that I had come to their facility to look at cars. They seemed to go out of their way to make sure I had everything I needed and to make me feel like a valued customer. Even though I purchased a used car, I will certainly consider Lexus on the Park for future auto purchases. More
Legendary Experience On April 28, 2016, we went to look for a pre-owned Lexus RX350 at a different Lexus dealership but no one seemed to be interested in our business. We On April 28, 2016, we went to look for a pre-owned Lexus RX350 at a different Lexus dealership but no one seemed to be interested in our business. We left upset. As soon as I got home, I logged in to the Lexus On The Park website just to see if there is anything available for the model we were looking for, and to get an idea about cost. I left my contact information and some questions about the car, negotiability, financing and specified that we planned to buy in September this year. By 9:00 of the same night, I received a very warm response from Cedric Meshino. I did not get a chance to respond back. Very early the next morning, Cedric sent a follow up email. I said "wow, this guy means business". So my husband and I went to the dealership on the afternoon of April 30th without booking an appointment and hoped to meet Cedric, As soon as we walked in, Samantha and another girl made us very welcome, checked if Cedric was available and when he was not, wanted to make sure that someone else looked after us. While waiting, we were given the list of inventory available on that day. Ben Momayez approached us at the waiting area. Ben listened to our ideas and concerns with undivided attention, let us meet Sean, his manager, then took us to the lot to show some options. In less than an hour at the dealership, my husband was already test-driving the car. Primarily, we were so impressed by the quality of the service to that point, secondarily, we found the car that we were looking and within our budget. Ben was also very professional in his approach, gave us options without us feeling like being rushed or forced to make a deal. Ben treated us so well, with respect and he made us changed our minds. Instead of waiting till September, we decided to proceed with the purchase right there and then. Product quality, knowledge and professionalism of employees, quality of customer service and trust - these are some of the things that made our car shopping experience legendary. Keep up the good work Lexus On The Park team! More