Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus On The Park
Toronto, ON
1,361 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,361 Reviews of Lexus On The Park
June 08, 2017
I had a horrible experience. I bought a new LX570 from them. I gave them a certified draft and he would not confirm a pickup date for me. Horrible experience. You wait so long fo I bought a new LX570 from them. I gave them a certified draft and he would not confirm a pickup date for me. Horrible experience. You wait so long for your car and then they hold your cash for a week without any explantions. They claim to attempt contacting your bank and then don't contact them and Lie to your face about their company policy. The worst experience ever buying a car! Stay away from Lexus on the park as long as this Trever guy is the sales manager. Should be fired for how he treats customers. More
by amangul
Employees Worked With
Trevor Armstrong
June 08, 2017
Excellent Farzad Jafari was professional, helpful and honest in presenting the product, felt no pressure to purchase , gave good advise on options,financing a Farzad Jafari was professional, helpful and honest in presenting the product, felt no pressure to purchase , gave good advise on options,financing and mostly fully understood our driving needs. More
by keesari
Employees Worked With
Farzad (AJ) A. Jafari
May 31, 2017
It's a nice experience to have a Lexus! My family and I was looking for a new brand safe and luxury car and sport looking, as well. We visited Lexus on the park and introduced with Tom. He s My family and I was looking for a new brand safe and luxury car and sport looking, as well. We visited Lexus on the park and introduced with Tom. He showed us NX200t as our favorite one and explained its new facilities completely. He also tried to make us satisfied with the payments. He is hardworking and so interested in his job. I absolutely recommend him for anybody wanting to buy Lexus. More
by Niloufar
Employees Worked With
Thomas Homewood
May 30, 2017
The best customer service The best quality and customer service in auto industry in Canada. Thanks to the GM Alistair Baxter for incredible experience. I am recommending to a The best quality and customer service in auto industry in Canada. Thanks to the GM Alistair Baxter for incredible experience. I am recommending to anyone who is looking for buy sell or service. More
by Dusan
Employees Worked With
Alistair Baxter
May 27, 2017
Unexpected purchase, excellent experience We had a fantastic purchase experience with Lexus on the Park and Lee Vyner. We walked in one night en route to test drive another car and decided to We had a fantastic purchase experience with Lexus on the Park and Lee Vyner. We walked in one night en route to test drive another car and decided to stop at Lexus to take a look around. Lee patiently sat with us, inquired about what we need in a vehicle, showed us some different options before taking us on a test drive. We ended up purchasing a vehicle and took delivery soon after. We could not be more happy with our car and look forward to a long relationship with Lexus on the Park! More
by lcp
Employees Worked With
Lazar Lazarovski, Lee Vyner
May 25, 2017
Thank You Thank you to Brain and his service team for the prompt, amazing service! AFter having a mishap with the sunroof of my RX350 and the call for heavy ra Thank you to Brain and his service team for the prompt, amazing service! AFter having a mishap with the sunroof of my RX350 and the call for heavy rain, I was a little anxious for a quick repair....and that is what Brain achieved for me. I arrived at the dealership at 7:30pm with no appointment and was on my way home by 8:30 with the roof completely repaired. No one can ask for better service than that. This is my fourth RX and I have always received great service, this time was very special and greatly appreciated? Again thank you to Brian for his quick attention and the service team for a job well done and very much appreciated. More
by Mary
Employees Worked With
Brian Mitchell
May 25, 2017
Quality and Service Excellence Like None Other Service that goes above and beyond what I requested or even expected. I reside in the U.S., so accommodating all my requests isn't something so easil Service that goes above and beyond what I requested or even expected. I reside in the U.S., so accommodating all my requests isn't something so easily manageable, but Sam handled it all with ease. A pleasure to have someone with such professionalism handling my sales transaction, something you don't get to see/experience very often. More
by Peter146
Employees Worked With
Sam Shivji
May 24, 2017
Battery treatment Arriving back from 3 months in Spain I found my battery flat. Usually no problem with my BMW or my Jag or my Subaru as a quick jump and we are back on Arriving back from 3 months in Spain I found my battery flat. Usually no problem with my BMW or my Jag or my Subaru as a quick jump and we are back on the road. Not so with a hybrid! I am told by Brian, a service tech that this car needs to driven every week. Does Toyota understand that these boomer guys do take long winter holidays, that's why they call us "snowbirds." Someone forgot to tell Toyota that we buy a lot of cars, 'cause this doesn't work. Toyota should tell the salesmen not to sell hybrids to folks like us 'cause we get unhappy and have lot of time to do something about it! Mark, the sales guy tells me that it only happened once in three years and I should be happy, hummm, Mark, even your aggressive in your face defence won't fly here. I have owned 10 BMW's, some over 5 years and have yet to replace a $500 battery, stupidity or poor design? So, is it poor design or is it that a sales guy was poorly trained or is it that he just wanted to sell a car? Sounds like a good inquisition is needed. I am not sure what the solution is but it doesn't include this dealership or Mark or the service tech. What a bunch of bone heads! More
by Jim
Employees Worked With
Mark Easton, Brian Mitchell
May 23, 2017
Outstanding! I recently traded my infiniti for a Lexus. Thomas Homewood was my sales consultant. The level of customer care by Thomas and his crew was outstanding I recently traded my infiniti for a Lexus. Thomas Homewood was my sales consultant. The level of customer care by Thomas and his crew was outstanding from the beginning to the end. Thomas answered all my questions through emails and phone calls with prompt courteous service. I was able to get the car a month earlier than I was supposed to. He also added complementary lexus gears. I wanted to thank you Thomas for an outstanding service and for a great experience. I would highly recommend this dealership because of you and your crew. More
by Michael Cunanan
Employees Worked With
Thomas Homewood
May 23, 2017
WOW!!!! What a Ride! THANK YOU ALL for making it so Fantastic personnel!!!!!! I felt like a Queen!!!!! Attention to detail - from all is exceptional!!!! I said what I wanted and POOF - it was done. Fantastic personnel!!!!!! I felt like a Queen!!!!! Attention to detail - from all is exceptional!!!! I said what I wanted and POOF - it was done. Thanks!!!! More
by Lauri
Employees Worked With
Sean Johnson, Lazar Lazarovski, Benjamin Momayez, Christine Nam
