Lexus On The Park

Collision Repair Centre - 1897 Eglinton Avenue East, Toronto Lexus GS 350 - Matador Red. I had several small items to repair and one large dent by the right rear tire. The estaminet was made and an appointment Lexus GS 350 - Matador Red. I had several small items to repair and one large dent by the right rear tire. The estaminet was made and an appointment booked in quick time. There was a small delay in pick up due to the demand on the shop, however Avrom Brown kept me up to date and the vehicle was ready for pick up with a quick telephone call and an appreciated discount. The body work is wonderful, the colour match is perfect. I could not be happier with the end results. This is the second time I required so touch up work and highly recommend the shop. Thank you. Gail More

2014 IS250 The wife and I purchased a used vehicle from this dealership and have been very pleased with the service and friendliness of everyone we dealt with.. The wife and I purchased a used vehicle from this dealership and have been very pleased with the service and friendliness of everyone we dealt with.. highly recommend this dealership! More

Great service and was extremely helpful I went to look for a car was unsure on the model I wanted he was patient and narrowed out the best car for me . He gave helped me also choose color an I went to look for a car was unsure on the model I wanted he was patient and narrowed out the best car for me . He gave helped me also choose color and made my Lexus expience a lot better then an other delership was professional, helpful, resourceful on resell value and trade in value . I was thinking of getting a Mercedes however the customer service was horrible and was not comparable to Lexus on the park. Mercedes started implying I was going to ship my car to China and treated me as a child I was assumed I was not able to afford it, didn’t have the car ready. They made me test drive a extremely dirty suv and was just plane out rude. Fadi at Lexus was great professional, kind considerate and had told me that people sometimes ship cars to Asia and it was not permitted. However he did not make me feel like he was implicating I would do so. This is my second Lexus and due to my experience I would be considering always returning to Lexus for the resale value and quality of cars. More

Outstanding professionalism I have dealt with Stephen De Silva many times over the years---most recently to complete one lease period and start a new one---and have always foun I have dealt with Stephen De Silva many times over the years---most recently to complete one lease period and start a new one---and have always found him courteous, and highly professional. He is honest and extremely knowledgeable about the full range of Lexus products. I would certainly recommend him to any friend looking to inquire into Lexus options. More

Stephen de Silva is a Lexus treasure!!! When you walk into Lexus on the Park in. Toronto you just know you belong there. The ambience, surroundings and genuine hospitality of all Lexu When you walk into Lexus on the Park in. Toronto you just know you belong there. The ambience, surroundings and genuine hospitality of all Lexus personnel say: you’re welcome, no pressure, how can we help you. When you sit down with someone like Stephen de Silva to discuss your car interests etc. you know you’re dealing with the ‘ right guy’, Stephen is gracious, quiet and extremely competent in his work. You can be assured he’ll do his very best for you. More

Exceeds Expectations! I bought a Lexus RX450h from Benjamin Momayez and everything about the whole process was excellent. Benjamin is a honest, straightforward and most imp I bought a Lexus RX450h from Benjamin Momayez and everything about the whole process was excellent. Benjamin is a honest, straightforward and most importantly he will do everything that he promised. He did everything he could to assist in the purchase of the vehicle to make sure all expectations were met. Excellent knowledge of vehicle and very customer friendly. More

Thank you Alexandrine, thank you so much for your professionalism and taking care of all our paper work with the purchase of our Lexus! You are so friendly and Alexandrine, thank you so much for your professionalism and taking care of all our paper work with the purchase of our Lexus! You are so friendly and made us feel so comfortable. Love the energy and enthusiasm that you exude about your company, your work and your clients. You are Awesome!! Warm hugs, Michael and Mary Glynne Benjamin Momayes This was our first time at Lexus on the Park. We were shopping for another Lexus as our old one had 480,000km and was 14 years old! Ben was very friendly, professional and extremely knowledgeable.! He answered all our questions. His service was impeccable, making sure that all our needs were met Michael and I really appreciated his personal attention to all the fine details! Thank you Ben for making our purchase and experience flow so easily, and effortlessly. We are loving our new Lexus, it is so comfortable and luxurious! Mary and Michael Glynne More

Pleasant experience Anthony was amazing, his genuine approach to sales and marketing is remarkable. These days, people are just geared towards increasing their sales, no Anthony was amazing, his genuine approach to sales and marketing is remarkable. These days, people are just geared towards increasing their sales, no compassion, no human touch. It was a different experience with Anthony because he made us appreciate what we were buying, made us feel that we are just not customers walking in to your dealership ready to throw some money. This is our first time getting a luxury car, this deal is important to every member of our family and this is hard earned money. Anthony made our experience the best ever. More

Buying my new gs f sport 2018!!! Just recently purchased a new vehicle gs350 f sport 2018 from this dealership and I was very pleased with their service and courtesy. Fadi Zaatar is Just recently purchased a new vehicle gs350 f sport 2018 from this dealership and I was very pleased with their service and courtesy. Fadi Zaatar is the man to approach. Very straight forward, courteous and professional. He treated me like a friend. What an amazing experience! Fadi was fantastic to deal with and made the overall experience stress free. Highly recommended seeing him next time you are looking for a new Lexus! Thank you mr Fadi :) More

A Failed Quality Control & Slow Action to resolve Problems! Battery of new 2018 RX350 found dead at the delivery moment and replaced prior to delivery. It was terrible moment for me and my wife, not to recall a Battery of new 2018 RX350 found dead at the delivery moment and replaced prior to delivery. It was terrible moment for me and my wife, not to recall again. It is a human error to be forgiven, but it is also a critical failure in quality control process of the COMPANY. It is not clear yet which department of the company is responsible for the problems happening in the delivery process. Nobody cared this matter until it is raised to the top management and my Reviews is submitted to this DealerRater.ca. Ms. J Allen, delivery specialist, at around 11 AM on March 31, guided us to delivery room where RX would be parked, but no signals back . She jumped around in the room and outside yard for 10 more minutes w/out success. Then IT was located by number plate in the room. Josie said remote key might not be right one. After about 30 minutes, a door was opened manually by a technician and engine started jumped by the charger. RX was taken to Service to replace battery. All in all, we were told new battery was worn out during Easters because the staff in charge left for Easter Holidays with room lights on and also the doors open. Today, inspection and tests were made for the vehicle and its charging system by Service, we were told it is OK. Thanks to the Service ! More