Lethbridge Toyota
Lethbridge, AB
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232 Reviews of Lethbridge Toyota
Friendly And Chill Staff Jorge was very knowledgeable and his easy going demeanor made it easy for us to decide on a Toyota. There was never any sales pressure and we were abl Jorge was very knowledgeable and his easy going demeanor made it easy for us to decide on a Toyota. There was never any sales pressure and we were able to engage in effective dialogue throughout the process. Definitely above the other dealerships we went to in the area More
Efficient and Professional Service We were impressed at the level of excellent service at Toyota Lethbridge. Sales agent was very knowledgeable and gave great information for our car pu We were impressed at the level of excellent service at Toyota Lethbridge. Sales agent was very knowledgeable and gave great information for our car purchase. More
Knowledgeable, friendly dealership Archie was well versed in the vehicles and had lots of insight into all the features. Easy, efficient buying process. We also met the Service Depart Archie was well versed in the vehicles and had lots of insight into all the features. Easy, efficient buying process. We also met the Service Department team who were very friendly. More
Helpful service! Prompt, informative, respectful service was given by everyone at the dealership. I was supported every step of the way in making my decision on which Prompt, informative, respectful service was given by everyone at the dealership. I was supported every step of the way in making my decision on which vehicle to purchase. More
Long Waits for Service. Advisors don't call back. Service dept is very slow. Had vehicle at service for 7 hours for only 0.5 hours shop time work. This has happened numerous times. Going somewhere els Service dept is very slow. Had vehicle at service for 7 hours for only 0.5 hours shop time work. This has happened numerous times. Going somewhere else for Toyota Service. ECP Platinum program warranty not worth the money. Toyota is very selective about what is covered and what isn't. Our A/C doesn't work after 60000km and is not covered under warranty. Love toyota, but this has been a very disappointing experience. More
Second Vehicle baught via Lethbridge Toyota! in 2013 we bought our 2007 Toyota sienna, we were very impressed with the customer service from Lethbridge Toyota! we knew right away that we would co in 2013 we bought our 2007 Toyota sienna, we were very impressed with the customer service from Lethbridge Toyota! we knew right away that we would come back when we were ready to buy a truck, last August we found our 2007 GMC Sierra in your lot and we once again were happy with the salesmen, and everything went very smooth again! we love both vehicles and if we ever need a new ride we will certainly stop by again! More
Lease of our third vehicle from Lethbridge Toyota This was our third leased vehicle from Lethbridge Toyota and Archie White has made each of these transactions smooth and enjoyable. When I walk into This was our third leased vehicle from Lethbridge Toyota and Archie White has made each of these transactions smooth and enjoyable. When I walk into the dealership they make me feel welcome and comfortable. Everyone is friendly and willing to help with whatever I require. Archie goes out of his way to make sure that I understand the vehicle operation and options, and I know I can call anytime if required. More
Excellent customer service I purchased my first dealership with Lethbridge Toyota in July 2015 and found that I had a very positive experience. I was matched with Archie White I purchased my first dealership with Lethbridge Toyota in July 2015 and found that I had a very positive experience. I was matched with Archie White who, from the first day, spoke realistically with me and agreed to work on finding the car that would be a good match for what I needed, both in terms of transportation as well as cost. Archie was friendly and went the extra mile to ensure that I received the customer service I was looking for. It was the 'small' things which actually made a big difference to me; things such as picking me up when the car I was hoping to purchase became available and I lived too far to bus, or giving me time to discuss this purchase with my family prior to making a decision. I am beyond appreciative of the time he took to make me feel welcome and to ensure I was getting the car I was looking for. I would not hesitate to recommend Lethbridge Toyota and Archie White to anyone who is looking to purchase a vehicle. More
Purchase of 2015 Toyota Tundra The purchase of my 2015 Toyota Tundra was a very pleasant experience. The Salesman, Archie White was great to purchase from and very knowledgeable ab The purchase of my 2015 Toyota Tundra was a very pleasant experience. The Salesman, Archie White was great to purchase from and very knowledgeable about the Toyota truck I bought. The Finance Manager, Logan Machacek was quick at getting financing approved and even sought out cheaper financing arrangements to reduce my monthly payments. I would definitely purchase another vehicle from Lethbridge Toyota. More
Great Customer Service as Usual As usual with our trade ins (roughly every 2 years) it was quick email to Reid to get the ball rolling. Within a day we had the vehicle and deal in p As usual with our trade ins (roughly every 2 years) it was quick email to Reid to get the ball rolling. Within a day we had the vehicle and deal in place, all done with us being 5 hours away in Spruce Grove (with that said, my schedule could not get me down to Lethbridge, so they delivered it up here, and picked up my old vehicle!!!!!). We have been dealing with Lethbridge Toyota for 12 years now, and even though we have moved 5 hours away, they are still our #1 go to dealer, you cannot beat the customer service from all their departments. I cannot say enough about Reid and the service we have received with the 5 vehicles we have dealt with him (4 Tacomas and 1 Sequoia), and 1 with Lethbridge Toyota before that (Rav 4). After we first moved from Lethbridge, we dealt with another Toyota dealership (another Sequoia) in the Calgary area, where we were living, it was okay, but not Lethbridge Toyota okay. It was then we made the commitment that no matter where we were, we would deal with Reid and Lethbridge Toyota. The one thing that really sticks out in our dealings with them was the purchase of our second vehicle from them (2003 used Sequoia) with the trade in of our Rav 4. I was working out of town and my wife went in to look at what they had, she started dealing with Andrea Ulmer on finding one. Andrea kept in touch with her as she checked across Canada, and then down in the States where she found one, a great deal in the end with the vehicle we ended up getting. Just the way how my wife was treated, as she did most of the dealing, with Andrea and Reid on that vehicle just shows how everyone who walks in that door is treated. Our kids are coming to the point of purchasing their first new vehicles in the near future, we have told them we will drive them down to Lethbridge when the time comes, as Reid does a great job on making sure the deal fits your needs and that the vehicle is all ready when you show up to drive it away. Thanks again Lethbridge Toyota and keep up the great work!!!!!!!! Jeff S. Spruce Grove, AB More