Leavens Mazda

Customer service above all else We had the pleasure of getting to work with a top notch team while choosing our new vehicle. Even though you could say that the Mazda 3 could sell its We had the pleasure of getting to work with a top notch team while choosing our new vehicle. Even though you could say that the Mazda 3 could sell itself, you wouldn't, and the reason would be because of Billy Hall...Mazda advocate/customer service aficionado... extroirdinaire! Billy not only sold us an amazing new vehicle, he also sold us on honesty. He took the time, and time again, to work with us to find the best possible options for purchase of the Mazda 3 within our budget. He then gave us a tour of London City Mazda,while introducing us to the wonderful team there. We were very pleased with our experience at London City Mazda, and will happily recommend Billy and your organization. More

Wonderful people at London City Mazda! Billy was very helpful and informative without being over bearing or pushy. He answered all our questions and was friendly and easy to talk too. We fe Billy was very helpful and informative without being over bearing or pushy. He answered all our questions and was friendly and easy to talk too. We felt comfortable buying our CX-7 in part to Mallory for her expertise in laying out all the finances and extras we could arrange. We would recommend checking out LCM for your next vehicle! More

Excellent experience with service and sales London City Mazda goes above and beyond for their customers. Jamie Percival is an exceptional sales associate and the service department with Kim Lesm London City Mazda goes above and beyond for their customers. Jamie Percival is an exceptional sales associate and the service department with Kim Lesmeister at the helm, creates a welcoming and inviting atmosphere. I have just purchased a Mazda 6 and will be going out of my way to make sure that I have my service completed at this location. Thank you! More

Great sales experience. Just a quick note to say thanks to sales associate Jamie Percival. Jamie assisted us with the purchase of a used Chrysler van in December 2014. He wa Just a quick note to say thanks to sales associate Jamie Percival. Jamie assisted us with the purchase of a used Chrysler van in December 2014. He was considerate, professional and without the usual pressure I anticipate while purchasing a vehicle. Jamie made the entire process smooth, quick and enjoyable. His professional attitude, no non-sense approach further lightened the sales experience. We look forward to dealing with Jamie again in the future. Thanks again and "get your pencil ready"! More

spoke with danielle on line. danielle was friendly, and if we decide to lease we will contact her. excellent customer service. we are waiting for some further information from h danielle was friendly, and if we decide to lease we will contact her. excellent customer service. we are waiting for some further information from her. More

Exceptional Sales Experience After a traumatic experience of having our car stolen, we needed to purchase a car without the usual lead time that we like. Many people recommended After a traumatic experience of having our car stolen, we needed to purchase a car without the usual lead time that we like. Many people recommended a Mazda. We were referred to London City Mazda, and in particular, Billy Hall. Our experience with Billy was exceptional. Billy took the time to determine our budget, our needs, and our comfort level with new vs used. Then he had us test drive five (5) vehicles all within our price range, in order to determine our preferences. Billy listened to us and honed in on the vehicle that would fit our needs the best, but there was never any pressure during the entire experience. Billy spent over a week with us providing the many facts and figures that we requested. He was generous with his time. He made us feel valued. In the end, we leased a new 2015 Mazda3 GS with the Comfort package, and we couldn't be happier. We intend on using London City Mazda's service department as well, with Dan Head. Thank you, London City Mazda and Billy Hall! More

fun and wonderful, the best service ever. I think that Jamie Percival should be the employee of the year. He was humble and sweet and personable but best of all" he knows his stuff." You shou I think that Jamie Percival should be the employee of the year. He was humble and sweet and personable but best of all" he knows his stuff." You should be very proud to have such a good and honest sales man as he. More

Buying made easy! We recently bought a 2015 Mazda3 and found the whole selecting and buying experience to be quite easy. Everyone we came into contact with was friendly We recently bought a 2015 Mazda3 and found the whole selecting and buying experience to be quite easy. Everyone we came into contact with was friendly and helpful. Billy was especially helpful and again made the 'closing the deal' phase quick and easy as well. More

Service with a smile I began my search for a new car online with submitting my needs to various dealerships in SW Ontario and receiving quotes. From the first email, I kne I began my search for a new car online with submitting my needs to various dealerships in SW Ontario and receiving quotes. From the first email, I knew that I wanted to deal with Billy. His enthusiasm, helpfulness, and willingness to negotiate on my behalf made the experience of purchasing a new car virtually stress-free. He was even more pleasant in person when I went for a test drive. In fact, all members of this dealership with whom I had contact went out of their way to assist me. I don't want to speak badly of other dealerships, but my husband purchased from another Mazda dealer in London and he has decided that his next car will FOR SURE be from London City Mazda. The service just doesn't come close to comparing! Congrats on doing things right and we look forward to a continued relationship with this dealership. More

Simply Amazing! First and foremost, Billy Hall is the best, hands down. In the search for my first car, Billy not only brought the vehicle to a location that was conv First and foremost, Billy Hall is the best, hands down. In the search for my first car, Billy not only brought the vehicle to a location that was convenient for me to test drive it, but gave me every piece of information about the vehicle possible to ensure I knew what I would potentially be purchasing. After deciding that the test drive was the car for me, Billy explained in detail all of the paperwork I needed to sign and what the process would be afterwards. He then passed me on to Mallory, who was extremely knowledgeable and just as detail oriented as Billy. Having visited other dealerships during this search, I cannot stress enough the difference in experience I had with London City Mazda. No pressure, very friendly and knowledgeable and above all else; honest. Thank you to all of the staff at London City Mazda for making my first car buying experience so fantastic. If you are looking to purchase your first, second or tenth car - go to Billy Hall at London City Mazda. More