Leavens Mazda

Trading in my old Mazda for a new one Everyone I dealt with at this dealership was friendly, very positive and professional. It made me feel relaxed and made the day an exciting one. The Everyone I dealt with at this dealership was friendly, very positive and professional. It made me feel relaxed and made the day an exciting one. The dealership feels exciting and like a very happening place with employees that were always smiling and great at listening to my wants and concerns. On a special note....sticking with Mazda was a decision largely based on my past service experiences with Dave Deweerd. Definitely a fantastic, professional and trustworthy technician! More

Feeling Blessed We have been back in Canada for 6 years and were at the point of needing to replace a 13yr old Van. We were blessed by the actions of this dealership We have been back in Canada for 6 years and were at the point of needing to replace a 13yr old Van. We were blessed by the actions of this dealership who were able to demonstrate generosity, kindness, compassion, patience and a good sense of a fair price. We are thrilled with the new Red @015 Mazda 3 Sport. Thanks to all at London City Mazda. We loved them so much we blessed them with some roses. Well done and thanks for making our time with you the best experience we have ever had at a dealer. Blessings from the Sissings. More

very professional Thank you very much for polite and professional services. You made the whole experience very enjoyable. I also like to thank Jamie Percival for his de Thank you very much for polite and professional services. You made the whole experience very enjoyable. I also like to thank Jamie Percival for his detail service,explaining every feature in the new car. Thank you both and highly recommend both of you two.Thanks again More

Thank you!!! I want to give a huge thank you to Billy Hall and team from London City Mazda. This was my first major purchase and I was anxious and stressed. I felt I want to give a huge thank you to Billy Hall and team from London City Mazda. This was my first major purchase and I was anxious and stressed. I felt no pressure from Billy. He worked hard and made me feel I was getting the best deal I could. I am thoroughly enjoying my vehicle and would recommend anyone looking for a new or used vehicle to contact Billy. Thanks again, Nicole More

No Pressure, EXCELLENT Treatment! We just picked up our brand new Mazda CX-5 last night, and the experiences we've had in dealing with London City Mazda, in particular Jamie Percival h We just picked up our brand new Mazda CX-5 last night, and the experiences we've had in dealing with London City Mazda, in particular Jamie Percival have been nothing but incredible. Our initial visit had Jamie show us a few different options and models, with a very thorough explanation of the options/benefits of each that we looked at. Following a couple of test drives, we knew what we wanted, but felt no pressure to make a decision on the spot. We returned a couple days later, and sat down to discuss our purchase with Jamie, and the process went smoother than could be expected, we were beyond happy with the end result on the purchase including the options we wanted and/or added. A brief sit-down with Mallory to get the financing process started, again, treated wonderfully, and we were off and waiting to hear back. I don't think we were gone from the dealership more than an hour and I received an email from Jamie confirming our financing, and that the sale was good to go. Keep in mind this was well after the dealership had closed, yet Jamie took the time out of his own schedule to let us know the great news. Last night we picked up our new ride, and again, Jamie impressed us with his thorough explanation of all the documents one needs to sign when buying a new car, and then took quite a bit of time with us to go over every button, control, lever, and option in our new CX-5. He even synched our phone to the in-car Bluetooth system, thankfully because I'm not tech savvy at all! At the end of the day, Jamie and the entire London City Mazda team made this process incredible for us, and I will not only highly recommend them to others, I most certainly will be a returning customer, I'll be due to replace my other vehicle in about a years time, and Jamie will definitely have first shot at helping me into something new. Thanks again Jamie and the entire team, you guys rock! More

Excellent service I highly recommend this dealership and have excellent customer service with no pressure! First time here and I will definitely be back!! I have alread I highly recommend this dealership and have excellent customer service with no pressure! First time here and I will definitely be back!! I have already recommended you to several people looking to purchase More

Inviting Environment I recently purchased a Mazda 3 at London City Mazda. The culture of this dealership is very different from others that I have been in over time. H I recently purchased a Mazda 3 at London City Mazda. The culture of this dealership is very different from others that I have been in over time. Here, a calm, friendly, no pressure atmosphere has replaced tension and high volume sales tactics. Jasmine Vegso, my sales consultant, sealed my deal, She was , knowledgeable, courteous and upfront. She followed up on any concerns I had and provided me with clear answers. Jasmine made the buying process smooth and concise. If you are looking at cars you need to 'zoom' over to this dealership. More

Royal Treatment! First time buying a Mazda vehicle. We always buy new and this has been the best service so far. The salesperson: Billy Hall was exceptionally attent First time buying a Mazda vehicle. We always buy new and this has been the best service so far. The salesperson: Billy Hall was exceptionally attentive, honest and courteous. He spend lots of time ensuring our knowledge of the vehicle we bought and follow-up on our satisfaction or questions we may have. I feel buying a car is really just the beginning not the end, and Billy has made himself available anytime afterwards. That is great customer service. We will definitely recommend him and his company. Thanks for the great service and guidance. Suzanne Charron-Greco Raymond Greco More

Excellent experience First time Mazda owner. Had a great experience - I hate shopping for a car. My family scouted around for me and had great service from Billy. I went t First time Mazda owner. Had a great experience - I hate shopping for a car. My family scouted around for me and had great service from Billy. I went to see the car they picked out and he was sensitive to all my concerns, answered all my questions. Great sales person but not sales pressure! Billy was thorough in going through all bells and whistles on new car. Made all the new Tech stuff easy to understand. thanks to Mallory too. She finished off the paper work efficiently and professionally. She was lovely as well. More

What a Relief! Recently we purchased a used car from LCM and words can not do justice to the customer service we received. We had checked out other dealerships searc Recently we purchased a used car from LCM and words can not do justice to the customer service we received. We had checked out other dealerships searching for our " new to us" SUV and found a couple of surprises First, London City Mazda offered the bet deal and secondly they offered the best customer service. Billy went over and above to ensure we were more than happy; he stayed late for us, researched and familiarized himself with a different import vehicle to ensure he could show us how to fully utilize all the options in this vehicle and called to ensure we were happy a few days after delivery. He is personable and kind, honest and forthcoming and acts with integrity, all with a no pressure manner. Mallory went out of her way to ensure that all our financing questions were answered and sought out the expertise of colleagues on the one occasion she didn't have an answer. She provided a personal touch to our purchase and made us feel like valued customers. I believe we will be lifetime customers thanks to the top notch attention we recieved. Thank you LCM Team and in particular Billy and Mallory! More