Back

Koch Ford Lincoln

Edmonton, AB

4.7
635 Reviews

5121 Gateway Blvd NW

Edmonton, AB

T6H 5W5

Directions

By Type

635 Reviews of Koch Ford Lincoln

June 17, 2014

Great Experience! Walked in and knew what I wanted, was introduced to Shelly Posey and the experience was unforgettable! Quick, easy and efficient! Best car ever! Thank More

by rcmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Posey
Jun 17, 2014 -

Koch Ford Lincoln responded

That is awesome to hear! We are glad that you had an amazing experience with us. Thank you for the feedback!

June 15, 2014

NEW TRUCK PURCHASE I was looking for, and eventually purchased a new Ford F150 FX4. Dax Stuckey made the whole buying experience rather enjoyable. Using his experience More

by grobart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacinda Beckham, Dax Stuckey
Jun 17, 2014 -

Koch Ford Lincoln responded

Thank you very much for the feedback! We are happy that we could help you find what you were looking for and thank you for the opportunity. Enjoy your new purchase!

June 11, 2014

Great! We bought a 2014 Ford Fiesta and got everything we wanted for the price we wanted. Turned out the car had more options then we expected. Thanks for me More

by majamorz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Posey
Jun 12, 2014 -

Koch Ford Lincoln responded

Thanks for the feedback. Happy we could help out!

June 10, 2014

Purchasing my new vehicle For the first 6 months of 2014, I was evaluating new vehicles. I was in the market for a 6/7 seat SUV, and wanted something with full amenities, power More

by kieronquigley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacinda Beckham, Kelly Dakus
Jun 12, 2014 -

Koch Ford Lincoln responded

Glad we could help you find exactly what you were looking for and we do appreciate your patience! Thank you so much and enjoy your new Ford Explorer!

June 09, 2014

Purchase of CMax SEL I really enjoyed the service and the people we dealt with. They were so friendly, accommodating and helpful which enhanced the appreciation of this am More

by annwycs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandan Randall & Robert Mahoney, Dax Stuckey
Jun 12, 2014 -

Koch Ford Lincoln responded

That is awesome to hear! Glad we could make your buying experience amazing! Enjoy you new vehicle.

June 09, 2014

Our new home We were made to feel like part of the family. It's not often that you feel so at home. I highly recommend Koch Ford!!! More

by JK1719
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Posey, Jeremy Koch, Shelly Posey
Jun 12, 2014 -

Koch Ford Lincoln responded

Thanks for the feedback and welcome to the family!

June 08, 2014

New Ford 150 Platinum Purchase - Excellent experience It had been a number of years since doing a new vehicle purchase. Shelly was very friendly, patient and she worked in the rain to bring back vehicle a More

by cjdarby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Koch, Shelly Posey
Jun 09, 2014 -

Koch Ford Lincoln responded

Thanks for the feedback! Happy to hear that you had an excellent experience with Shelly!

June 07, 2014

Great Salesperson, Fantastic Buying Experience, No BS! My old SUV was on borrowed time and I needed something reliable but I didn't have a huge budget. I found Chase and a short while later he found me a f More

by lsale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Flatekval
Jun 09, 2014 -

Koch Ford Lincoln responded

That is awesome! We are so happy that Chase was able to help you out. Thanks for the feedback and enjoy your new SUV!

May 29, 2014

Very Bad Service Bought my used Ford Explorer 2011 ( was 66,000 KM) from Koch Ford back in MAR 2014 and while doing a service maintienance last week ,the service advis More

by Mac_hero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Darryl Brouse, Blair Martin
Jun 13, 2014 -

Koch Ford Lincoln responded

Hi there, As with all of our customers, we want to ensure that you are provided with an exceptional experience with us and we apologize for the oversight on our part. I understand that you have been contacted by one of our managers and your concern has been addressed. Once the situation has been corrected and you are fully satisfied with our service, we would very much appreciate if you could re-write a review for us. Thank you very much for your patience and understanding and we hope that we will have the opportunity to serve you again soon. -Amy

May 29, 2014

You are only as good as your sales people I have had my 2005 Focus serviced at Koch Ford Lincoln for a few years. I guess it was time to get a new car. Since I enjoyed the excellent service fr More

by weiyew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Posey
Jun 03, 2014 -

Koch Ford Lincoln responded

Thanks for the feedback. Happy to hear that you were provided with excellent service from Shelley. Enjoy your new Focus!

...
51
...