Koch Ford Lincoln

Mike an Excellent man to work with! Very helpful! Mike Sirman made it very easy to make a purchase! Very helpful and professional!!He went over the truck, Programed my phone and explained all the work Mike Sirman made it very easy to make a purchase! Very helpful and professional!!He went over the truck, Programed my phone and explained all the workings!! Lino Marrelli very nice person to talk to!!! More

Positive experience in purchasing our new Ford Edge We were initially meet at the dealership by Mike Sirman. He accommodated our requests to test drive a couple of models before we made our decision. On We were initially meet at the dealership by Mike Sirman. He accommodated our requests to test drive a couple of models before we made our decision. Once decision was made, Mike was knowledgeable and answered all of our questions. He personally took us to meet with Anna Marrazzo in Finance. She was very professional in her approach. Overall our experience at Koch Ford Lincoln was very positive. More

2014 MKX purchase Working with Yuchen was a pleasure. He was helpful and responsive without bring over bearing. He made this purchase easy and stress free. We will tell Working with Yuchen was a pleasure. He was helpful and responsive without bring over bearing. He made this purchase easy and stress free. We will tell our friends about the positive experience at Koch. Love my new ride! Thank you. Deb Cromwell More

Outstanding Customer Care Blair Martin goes above and beyond when it comes to his customers. He is professional, friendly, a team leader and genuinely cares. He took the time Blair Martin goes above and beyond when it comes to his customers. He is professional, friendly, a team leader and genuinely cares. He took the time to explain how to maximize the use of my extended warranty plan. My vehicle was ready early, even with all my little 'extra' add on requests. There is no doubt in my mind that KOCH FORD LINCOLN offers the best products at the best prices and stands behind them 100% with their outstanding warranty while providing the best in customer care. Looking forward to our next vehicle service and oil change! Thanks again Blair! More

Awesome Caring Customer Service As a longtime Koch customer, we purchased our new Lincoln MKX and Brittany Augusto was amazing!!! My wife and I were travelling in the US and made an As a longtime Koch customer, we purchased our new Lincoln MKX and Brittany Augusto was amazing!!! My wife and I were travelling in the US and made an inquiry online about a couple MKX's. Brittany not only responded immediately but guided my wife through the process of selecting the right vehicle for her and also took the time to ensure she was thoroughly acquainted with its features. Brittany also assisted me with a sensitive management issue concerning the sales process. Great job Brittany and thanks from both my wife and I. Terry More

Great service Brittany did a great job, quick sale, pleasant to work with, and an efficient team all in, I would recommend going to see Brittany for future sales at Brittany did a great job, quick sale, pleasant to work with, and an efficient team all in, I would recommend going to see Brittany for future sales at Koch ford. More

Friendly and Caring I could not explain anymore. Mike was friendly and knowledgeable. When I asked some questions about 2010 Ford Edge I got the satisfying and honest ans I could not explain anymore. Mike was friendly and knowledgeable. When I asked some questions about 2010 Ford Edge I got the satisfying and honest answers. Then I made the purchase. I love it. More

It was Great The process was great. Other then a minor problem the deal went through great. Finance was fast and easy. All were professional and did there job grea The process was great. Other then a minor problem the deal went through great. Finance was fast and easy. All were professional and did there job great. More

2009 Lariat F150 Pedro and Brittany are FAR from the stereotypical "used car salesman"! They were courteous and informed, making the buying experience low-pressure and Pedro and Brittany are FAR from the stereotypical "used car salesman"! They were courteous and informed, making the buying experience low-pressure and pleasant. We will definitely check back here for our next vehicle. More

Excellent client orientated service I had a very pleasant and client orientated service from Ty Lee and his support from the used car management. ++++ service and accommodating test dri I had a very pleasant and client orientated service from Ty Lee and his support from the used car management. ++++ service and accommodating test driving, pricing, information, background on the used car, after market item, handling of the pick up need scheduling due to winter road conditions and picking up a mustang GT. More