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Koch Ford Lincoln

Edmonton, AB

4.8
670 Reviews

5121 Gateway Blvd NW

Edmonton, AB

T6H 5W5

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670 Reviews of Koch Ford Lincoln

January 24, 2023

The service at the service desk was very good. They gave me a report on the cost of the repairs and helped with getting a rental car. The staff where courteous and helpful. More

by pstroyan01
Recommend Dealer
Yes
Employees Worked With
Angelean Larson
January 21, 2023

I had such a good experience at Koch Ford! The staff was so kind and I never felt any type of pressure, only support. I would definitely recommend Koch Ford to anyone looking for a family atmo More

by Kira
Recommend Dealer
Yes
Employees Worked With
Andre Jespersen
January 18, 2023

Very happy to deal with the customer. was greeted on arrival and kept informed regularly More

by apskinner
Recommend Dealer
Yes
Employees Worked With
Dax Stuckey
January 16, 2023

Koch's service department is exceptional. I was well taken care of right from the first cold contact while far from home in Saskatoon at noon on Dec 22nd to picking up my repaired F-150 on De More

by Bill
Recommend Dealer
Yes
Employees Worked With
Paula Bowman and others
January 11, 2023

The service was beyond my expectation. From starting from a phone call to when I drove out the staff went beyond an extra mile. More

by Denise
Recommend Dealer
Yes
Employees Worked With
Ryan Darbin, Service Department
January 09, 2023

They were able to get me in on short notice for my recall. Completed work within the same day. More

by Chelsey c.
Recommend Dealer
Yes
Employees Worked With
Brenda Radjo, Krissy Phillip, Mitchell Kolesnikoff
January 03, 2023

The dealership was easy to deal with. Very helpful. Great communication between the dealership and myself. More

by Barry
Recommend Dealer
Yes
Employees Worked With
Paula, Blair Martin
January 02, 2023

Fantastic Staff from Reception to sales, service and parts. Service takes care of my vehicle needs as well as is understanding of financial difficulties. The WHOLE team, as in KOCH FORD LINCOLN, goes ou More

by Bella T
Recommend Dealer
Yes
Employees Worked With
Paula in Service, Angie in Service, Front reception,, Blair Martin, Mitchell Kolesnikoff, Brennan Haycock
December 30, 2022

Clear and concise communication during day of service. Great customer service from the rep and appreciated the Uber service. More

by dcrawford
Recommend Dealer
Yes
Employees Worked With
Danielle
December 20, 2022

Very quick service and the lounge was comfortable for waiting in with free coffee and wi fi. They even offered me a free ride home to wait which is nice for people that want that. More

by Ben
Recommend Dealer
Yes
Employees Worked With
Brenda Radjo
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