Kingscross Hyundai

DON'T WASTE YOUR TIME AT THIS DEALERSHIP This is probably the worst car dealership i have ever been to. It is poorly run and their attitude is very rude. To start off, I wanted to buy a car a This is probably the worst car dealership i have ever been to. It is poorly run and their attitude is very rude. To start off, I wanted to buy a car and this dealership was close by so i decided to give them a try. This would be the first time I was looking for a Hyundai as I have heard great things. I've always driven a Honda. When I walked in on a Tuesday evening, I was not greeted by anyone for a good 20 mins. Not even a single person and no one was busy. After a while, George Ye approached me and seemed nice at first and we discussed the new accent (their entry level car). As i made it clear it was all i could afford at the time. He gave me a few quotes and info and made another appointment for that Saturday. On Sat, my appt was at 9pm but George didn't show up till 10am. already 1 hr late. i should have known then this dealership was a joke. Even then i wanted to stick around and give them a chance. After sitting down for a bit, George would not budge from the posted online price. I have bought cars before and everyone knows, you go in and negotiate a price. If i wanted the online price, I would have bought the car online myself. He continued to try and be sneaky with his calculations when in the end, it was the regular price with a $100 discount. I asked him to go ask his manager and he wouldn't. I really wanted to buy a car (in cash as well so we get a cash price!) After a while he brought his manager to negotiate. His manager said that the accent was not an important car to them because it was too cheap. What an insult! to me...i would think a sale is a sale! The manager's name is Steven Huen who even took offense to me asking for a lower price on the car. He says "when I give you a price, its final! you don't counter with another one!" I let him know that it wasn't personal and just business. but he seemed to be insulted that I even wanted a discount from the sticker price. Of course, there was no deal and I walked out of there. I was only looking for a $500 discount and they said no. unbelievable! DO NOT GO TO THIS DEALERSHIP as apparently, they have a scale on which cars to sell and have a quota to upsell. They are money grabbers and can see someone taken advantage of. Both George Ye and Steven Huen should not be in the business of selling cars. They have no patience of manners. More

I went to the dealer for brake noise problem where Edwin Ho wrote me up at the time he tried to sell me $700 worth of work before my car was looked at I refused and he told me I would have no warranty left. Ho wrote me up at the time he tried to sell me $700 worth of work before my car was looked at I refused and he told me I would have no warranty left. After the vehicle was looked at I was told I need rear brakes and the cost was $458 + tax I agreed and the work was completed in 1.5 hrs. When I got home and looked at my bill I noticed that I was charged $239 in labour for 2.1 hrs labour. Their posted door rate is listed at $103 an hour so when I calculated it I was charged $113 and hour I find this to be very dishonest and I will never return to this dealer nor would I send anyone else to this dealer to be ripped off. More