Kingscross Hyundai

Tucson Ultimate 1.6 Turbo Edwin Ho, as he has been for almost 11 years, is extremely courteous, and prompt. Service was completed within 1 hour. Tires rotated, oil change, wash Edwin Ho, as he has been for almost 11 years, is extremely courteous, and prompt. Service was completed within 1 hour. Tires rotated, oil change, wash, and spring service all done efficiently and satisfactorily. More

Good experience I met with Edwin Ho today to do my car service and maintenance check up. He is very informative, smart and efficient to do my car service. He explaine I met with Edwin Ho today to do my car service and maintenance check up. He is very informative, smart and efficient to do my car service. He explained to me in details that I need to run my car very often in order to keep my car battery active. I am very appreciated with his excellent service. More

Imtiyaz has been very helpful and courteous during my visit. He addressed all my concern and efficiently provide more information to help me better understand what is necessary for my vehicle. Imtiyaz al visit. He addressed all my concern and efficiently provide more information to help me better understand what is necessary for my vehicle. Imtiyaz also made arrangement for my ride home and assured me of a quick follow up with the progress of work. Imtiyaz ensured that everything is explained when I picked up my vehicle. More

A very good experience at Kings cross Hyundai I have found the service professional and helpful. I could find my dream car and everything was satisfying. From the first meeting with Ivan, I've fo I have found the service professional and helpful. I could find my dream car and everything was satisfying. From the first meeting with Ivan, I've found his service professional and helpful. He cold help me perfectly from a to z. More

Edwin's attention to service details is impressive. I have been with this dealership more years than I can remember. You can checked my record for the satisfaction I got from using your products and I I have been with this dealership more years than I can remember. You can checked my record for the satisfaction I got from using your products and I am still impressed with the services I get at Kings Cross. More

Ivan Wu was extremely helpful and worked with me to get the deal I wanted. He was patient and answered all my questions right away. the deal I wanted. He was patient and answered all my questions right away. More

Very impressed with service at Kings Cross Hyundai. Edwin Ho was my point of contact and I found him and his staff to be courteous, professional and competent. I will return and recommend Kings Cross Hyundai Ho was my point of contact and I found him and his staff to be courteous, professional and competent. I will return and recommend Kings Cross Hyundai to my friends More

Always the best service at Kingscross Hyundai We have 2 Hyundai vehicles purchased from Kingscross . . . Edwin Ho and his team are the BEST, we have been taking our cars to Kingscross for service We have 2 Hyundai vehicles purchased from Kingscross . . . Edwin Ho and his team are the BEST, we have been taking our cars to Kingscross for service for the last 10 years. Everyone from the advisors to the receptionist have always looked after us. I have owned cars for 50+ years, Kingscross service has NEVER disappointed. More

Service I have dealt with this service department for several years and always receive excellent service. The staff are friendly and knowledgeable. I would re I have dealt with this service department for several years and always receive excellent service. The staff are friendly and knowledgeable. I would recommend them to anyone More

I have visited the service center today (14 Feb 2020) for an issue which i was facing since i purchased my car (Jan 2019). The issue is related to the driver side window, which makes a growling sound when i an issue which i was facing since i purchased my car (Jan 2019). The issue is related to the driver side window, which makes a growling sound when it goes up and down only in winter. I have visited service center several time and each time they did their max to fix it by applying new solutions. And they suggested me that may be its because of the cold. I was also thinking the same reason. I just ignored the sound for the 2019 winter but when this year winter (2020) started i faced the same issue. After several visits they replaced the window motor which i was pointing out from the starting of this issue. But even after this work the motor sound was fixed but i was experiencing a scratching sound of glass when it goes up and down. Today i visited again and they found out that the screw got loosened or not tightened enough. I agreed to fix it and they have done a good job. When i was about to leave the center i have noticed that one of my AC vent leg is misplaced which can be put back inside the slot. I tried myself to fix it but it was difficult and i don't need to screw it up. I have informed my service advisor Mr. Kaleem and he asked a technician to take a look at it. I was surprised that without touching it the technician said its broken and need to replace the full vent. And i was keep saying that it can be put back to the slot but i don't want to break it by doing myself. However, he already made a conclusion that it need to get replaced. After some discussions i was not planned to replace it and I left the center without fixing it and parked my car on the street. This time i tried to fix it by myself and i was prepared for the damage whatever going to happen. Fortunately, the vent got fixed by myself. So, i believe that the several visits which I made for one issue which i had with the driver side window could have been fixed if the technicians have shown minimum involvement in their work. I suggest that Kingcross Hyundai services should take some time to train your technicians on work ethics. I am only satisfied with the experience with my service advisor Mr. Kaleem. More