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Kia of Newmarket
Newmarket, ON
453 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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453 Reviews of Kia of Newmarket
July 09, 2012
Very knowledgeable and friendly staff that made my first experience of purchasing a new car very easy with no anxiety. I highly recommend their professionalism! experience of purchasing a new car very easy with no anxiety. I highly recommend their professionalism! More
by brimart11
Employees Worked With
Jordan Tobin
June 28, 2012
From the very early stages of contacting this dealership via email regarding an online ad to the completion of the sale and pick up of my car, the experience was great. One thing that stood out for me wa via email regarding an online ad to the completion of the sale and pick up of my car, the experience was great. One thing that stood out for me was not the friendliness of everyone, it was the sincerity of their friendliness and smiles. Either these people are honest or i've just met the greatest actors in the world ... my money is on the former. The final presentation of the vehicle in the showroom was a very nice, and unique, touch. If I have one critique of my experience, it was the wait to sit down to work through the contract agreement and financing ... that seemed to take much longer than I could understand as it was late in the day on a Saturday and i was the only customer in the dealership. And the sales effort with the dealer upgrades took quite some time. Kieran was great from the start of the sales process to the end. I never had the 'pushy' experience one comes to expect as a customer in a car dealership The receptionist/cashier was very friendly ... always had a smile. Jay the sales manager was very friendly, straight forward and accessible. All of the other staff were also very friendly throughout my time there. Helen was very thorough with the financing and sale contract, all in a very friendly manner. She made a strong case for the warranties and rustproofing Overall, a great group of individuals. I would strongly recommend this dealer, and i have purchased a Kia from another dealer so i do have a recent comparison for this auto manufacturer. More
by icam
Employees Worked With
Kieran Shepherd
June 22, 2012
The Kia of Newmarket staff are friendly and informative, creating a incredibly comfortable sales and service environment. They gladly answered all my questions (and I had a lot of them). They took the time creating a incredibly comfortable sales and service environment. They gladly answered all my questions (and I had a lot of them). They took the time to teach me the bluetooth system, even going as far as to upload my 'address book' so I was 'set' from the moment 'go'. Thanks so much Kia of Newmarket, you're the best!!!!! More
by smac2
Employees Worked With
Jordan Tobin, Elaine Liberatore
June 21, 2012
Overall the experience at Kia of Newmarket was a great one. All the employees were friendly and the service provided exceeded expectations. We really love the car as well. Definitely would return to this one. All the employees were friendly and the service provided exceeded expectations. We really love the car as well. Definitely would return to this dealership for my next car. More
by choshim
Employees Worked With
Elaine Liberatore
June 12, 2012
my husband and i went in to look around and as soon as we walked in jennifer walked right up to us with smiles. jennifer asked us some questions and helped us with what we were looking for! i loved how happy walked in jennifer walked right up to us with smiles. jennifer asked us some questions and helped us with what we were looking for! i loved how happy and positive she was with us and she was great with our son and was very patient with him. overall she was GREAT and we are so happy we got to do business with her! i would definitley recommend our friends and family to go to newmarket kia and see jennifer!!! More
by kennet
June 07, 2012
He was very informative, asked for our information then expanded on it, have us amazing customer service, walked up to us we didn't have to go looking. Great experience thank you. All your informatio expanded on it, have us amazing customer service, walked up to us we didn't have to go looking. Great experience thank you. All your information help in determining our next car :) More
by Oliveira4430
Employees Worked With
K
June 05, 2012
My wife and I were very impressed with the honesty and hospitality of the entire crew at Kia of Newmarket. Kieran has a "no pressure" approach that had us wanting to buy a car from him, even if we could hospitality of the entire crew at Kia of Newmarket. Kieran has a "no pressure" approach that had us wanting to buy a car from him, even if we could save a small amount by taking his price to another dealer. The staff we were not dealing with were very approachable and I even got to discuss a little Jays talk with the boys! Overall, depending on the performance of our new Sportage, we will become a Kia family for sure! More
by dezo35
Employees Worked With
Elaine Liberatore
May 25, 2012
It seems that every time I took my Kia Magentis in for repair I have to wait months for parts and then the car is not fixed properly. Every time I went in for transmission work which was under warranty, repair I have to wait months for parts and then the car is not fixed properly. Every time I went in for transmission work which was under warranty, someone drained the oil out instead of the transmission fluid and didn't replace it. This happened FOUR times. One time I was left stranded in a remote section of highway in a blizzard with my disabled spouse and if it wasn't for a Regional Works truck coming to our rescue, the outcome could have been a disaster. There was no oil in the car again. Unbelievable. There was a recall for some rust damage at the front of the car and we took it in to Newmarket Kia to have the work done. The car came back with several other problems including a damaged gas line but Kia would not take responsibility for it. They said they never touched the gas line but they had to move it out of the way to fix the rust damage. I have yet to take my vehicle in to Newmarket Kia and not have it come out with a slew of other problems. I could write a book about this dealership and it wouldn't be pretty. I never go back now, and I will never buy another Kia product. The warranty is all hype. I recently went to another Kia dealership to look at a 2011 Kia Sorento and found out it had come from an auction in Quebec where the Carfax guides are meaningless. Another reason why I am looking at a Toyota. More
by baglady9273
Employees Worked With
Don't know
April 09, 2012
I bought a 2010 Kia Forte brand new and have had nothing but problems with it, took it in and was told "Well we cant find out what's wrong with it but we'll order the parts anyway" it took more than 3 month but problems with it, took it in and was told "Well we cant find out what's wrong with it but we'll order the parts anyway" it took more than 3 months to get those parts in, and it didn't even fix the problem. Took it back with a different problem ( horn didn't always work ) was told we'll order it and when it comes in we'll let you know... almost 5 months later and I'm still waiting to hear about it. More
by NeverBuyingFromThereAgain
Employees Worked With
Dont Know
April 01, 2012
I own a 2008 Sorento and was servicing at another Kia dealer. I came to Kia of Newmarket for service and was a great experience , I was dealing with Nunzio and Debbie and got great service. The techs dealer. I came to Kia of Newmarket for service and was a great experience , I was dealing with Nunzio and Debbie and got great service. The techs took care of my vehicle and road tested it with me. Overall was a great service experience. I would highly recomend the service dept. More
by Emma d
