Kia of Newmarket

I recently bought a used 2011 Kia Soul that i am absolutely in LOVE with! I had the great pleasure of working with Jennifer Newlove. She was constantly smiling, upbeat, and ready to accommodate us a absolutely in LOVE with! I had the great pleasure of working with Jennifer Newlove. She was constantly smiling, upbeat, and ready to accommodate us any way possible. To all you future Kia buyers, i'm sure you are lucky to get any sales associate at Kia of Newmarket, HOW EVER, if you have the pleasure of getting Jennifer, you will be sure to not only enjoy your car but love the service you receive. More

I had stepped into many different dealer ships the day I bought my Kia , Luca was the only one who took me seriously.ad a young mom and person I told him what I was looking for ad he showed me a few differ bought my Kia , Luca was the only one who took me seriously.ad a young mom and person I told him what I was looking for ad he showed me a few different cars. As soon as I showe interest in one he pulled it around front and we went for a test drive . I had my Kia with in days the team was super fast and worked with me because they understood why it was so important for me to have the car . thank you do much luca for keeping in touch while I was waiting to hear what progress the finance department were making , also thanks for the cutoisy call the day after buying my Kia ! I have never had such amazing experience with a dealer ship who cared so much about there customers ! More

I had been a Toyota owner for almost 20 years but in recent years I have found their cursomer service to be lacking and when I was notified that my lease would soon be ending, my old dealership did not recent years I have found their cursomer service to be lacking and when I was notified that my lease would soon be ending, my old dealership did not seem to be interested in keeping me as a customer. From the moment I set foot inside the Kia of Newmarket dealership the customer service was beyond amazing. I loved working with Luca to purchase my new Rio. He knew the Kia products very well and listened to me as I desicrbed what I needed. He showed me the Rio, gave me information about its various features and answered all of my questions. He let me do what I needed to do to make a decision that was best for me. Not once did I feel uncomfortable or pressured. Helen and Elain made dealing with all of the paperwork as smooth and easy as possible. I really appreciate the time, effort and patience of all three of them - I was so exicted and nervous about making this purchase but they guided me through the entire process and helped make it a wonderful experience. Everyone at the dealership that I met were wonderful. A special thank you for all of the staff that took time to pose for a picture with me when I picked up my new car. You made a very special moment even better. I love my new 2013 Kia Rio and would definitely recommend this dealership to anyone and everyone. First class all the way! More

From the moment I entered the doors at Kia of Newmarket until I left with my new Forte, it was a great experience. I will certainly recommend Kia of Newmarket to friends and family, and would come back for until I left with my new Forte, it was a great experience. I will certainly recommend Kia of Newmarket to friends and family, and would come back for another car when the time comes. Kieran, Jay, Elaine and Lindsey were wonderful to speak with and I could not have asked for better people to be part of my "First car experience". Thanks Kia of Newmarket!! More

Jennifer was excellent. I had previously visited two other dealerships where one tried to upsale me and the other was too busy cutting up others products. I walked into Kia met Jennifer who listened to other dealerships where one tried to upsale me and the other was too busy cutting up others products. I walked into Kia met Jennifer who listened to exactly what I had to say. I had a set price I wanted to spend in mind. I wanted a to downsize from my van but I still needed room and wanted to be able to take my Special Needs sons bike with me when travelling. I have 4 boys 3 of which still travel with me. On the sales floor was a 2011 Forte 5 the hatchback was exactly what I needed for size. Jennifer brought around a 2012 for me to test drive but....when we opened the hatch to check it out we discovered the hatch had changed and well the bike wouldn't fit in new design. I looked at Jennifer and said "it won't work,I want that car in there. What will you sell it to me for" Jennifer came back with a great price and I walked away with the car I wanted spending exactly the amount of money I wanted to spend. I would reccomend Jennifer. I appreciate that Jennifer didn't try to upsale me and focused on the car at hand not everything else that could have also worked but would have cost me more. I should also add that since buying my car I have spoken to Jennifer because I had a few questions and she is prompt to call me back. Thanks Jennifer. Others I met at KIA were also very nice, Jay the manager the ladies at reception. Overall great experience. More

Lindsey was very professional and very helpful through the entire process of buy a new car. Anytime I had a question she did not hesitate to answer. When I had to bring by new car in for Service she the entire process of buy a new car. Anytime I had a question she did not hesitate to answer. When I had to bring by new car in for Service she arranged everything for me after one phone call. I have had a great experience with this Dealership and will certainly buy another car from here again. More

Jennifer was so wonderful! Jennifer was knowlegable, professional and attentive. I was out of the dealership feeling completely satisfied with the purchase and the experience. My parents and I are truly professional and attentive. I was out of the dealership feeling completely satisfied with the purchase and the experience. My parents and I are truly thankful for such a pleasant experience at the KIA of Newmarket dealership and we HIGHLY HIGHLY recommend Jennifer to anyone looking for a great new vehicle and awesome service. P.S. I LOVE my KIA Sportage!!!!! More

The whole experience buying a new vehicle from this Team was absolutely amazing. I had such a good feeling the whole time and would highly recommend people to go to this dealer. Everyone was fabulous, ver was absolutely amazing. I had such a good feeling the whole time and would highly recommend people to go to this dealer. Everyone was fabulous, very positive and honestly it's just a "feel good" place. More

Kieran is fantastic! He was very helpful, knowledgeable and not overly pushy. Most of all he understood what I was looking for and was very supportive. I love my KIA and am sure that I made the absolute be and not overly pushy. Most of all he understood what I was looking for and was very supportive. I love my KIA and am sure that I made the absolute best decision. More

Lindsay's great customer service and overall friendly attitude and knowledgeability helped us choose the right car for our needs. She had the answers to all of our questions and wasn't pushy, which made attitude and knowledgeability helped us choose the right car for our needs. She had the answers to all of our questions and wasn't pushy, which made us feel very comfortable around her. Her personality also drew us to purchasing the Kia Optima over the Hyundai Sonata. More