Kia Vancouver

Excellent customer service! I've been coming to Kia for years to service my Honda. They have excellent hours which works well with my work schedule, I'm able to drop it off befo I've been coming to Kia for years to service my Honda. They have excellent hours which works well with my work schedule, I'm able to drop it off before work and pick it up after work with no hassles. I recently had my car serviced this winter as my fluid seemed to be leaking from my car. I took it to Canadian Tire (huge mistake, I know) as it was the closest service repair shop to me, and they told me I needed to replace my transmission as I had blown it...I couldn't believe that as my car was running fine so, I took it to Kia Vancouver for a second opinion. Turns out all I needed was to replace my radiation cap.....my car is running excellent! More

5 star experience! Completely satisfied with the excellent service provided by Bojan. It was by far my best new car buying experience from the moment I walked in the doo Completely satisfied with the excellent service provided by Bojan. It was by far my best new car buying experience from the moment I walked in the door. I highly recommend Kia Vancouver. Thank you! More

MAINTENANCE APPOINTMENT HANDLED BY ASHLEY SMITH My car has been serviced 3 times in accordance to the manufacturer maintenance schedule. The last time was on February 16, 2015. I have always bee My car has been serviced 3 times in accordance to the manufacturer maintenance schedule. The last time was on February 16, 2015. I have always been fully satisfied by the maintenance services done on my car as well as very much pleased with the courtesy and service of Miss Ashley Smith. She is very efficient , professional, courteous and a very clear voice, For someone hard of hearing like me that is a bonus. Ettore de Merich More

Excellent Kia dealer Came in looking for a used vehicle and met Phil on the lot. He showed us some options and we ended up taking home a brand new Kia Forte. Really loving Came in looking for a used vehicle and met Phil on the lot. He showed us some options and we ended up taking home a brand new Kia Forte. Really loving the car and really appreciate Phil's help in guiding us through the process and making it smooth and painless. A true professional. Thanks to Phil and all the staff at Kia Vancouver. More

Dave O'Bryne Sales manager I purchased a 2013 Kia Rio from Dave O'Byrne when he was working at Kia Vancouver. He gave me free oil changes while I owned the car. My first few w I purchased a 2013 Kia Rio from Dave O'Byrne when he was working at Kia Vancouver. He gave me free oil changes while I owned the car. My first few were done no problem. Then the the deal ended. I was told that I had to have all my services done at their shop (other than the oil changes). This was not stated at the time of purchase. I have information from a Kia employee that I am one of a few people that have been mislead with this scheme. DAVE O'BYRNE IS NOW SALES MANAGER AT NORTH SHORE KIA. BUYER BEWARE! More

harpist loves her Rondo fits my grand pedal harp which is fab!!!! Great on gas! Had a good time with Phil he drove the car to my house and helped me load the harp into the c fits my grand pedal harp which is fab!!!! Great on gas! Had a good time with Phil he drove the car to my house and helped me load the harp into the car, , I can put the seats down flat and fit 7 people Where as before I had 2 seats and a harp Friendly staff Love Kia More

Ask for Bojan! Very pleased with our experiences at Kia Vancouver and specifically with Bojan. We purchased our first Kia Sorento 3 years ago from Bojan - were so pl Very pleased with our experiences at Kia Vancouver and specifically with Bojan. We purchased our first Kia Sorento 3 years ago from Bojan - were so pleased with the product and his customer service we returned to buy a Sportage soon thereafter. When we needed to replace the Sorento recently (ICBC write-off) Bojan greeted us by first and last names though he hadn't seen us in years. Impressive! So refreshing to meet someone committed to doing his job so exceptionally well; he makes every effort to go above and beyond. We've had a few miscommunications with the Service department but generally they are good - Ashley is a star and we know all will go well when she's on the case! Happy to recommend the Kia products and Bojan and Ashley! More

Great Customer Service When it was time to purchase a new vehicle, we new we wanted something brand new, not just new to us, and we new we wanted a Kia, however, a lack of c When it was time to purchase a new vehicle, we new we wanted something brand new, not just new to us, and we new we wanted a Kia, however, a lack of customer service at a different location made us a little hesitant with the process. We decided to give the Vancouver location a try to see if the experience would be any different. We were immediately greeted upon entering the lot - even in the rain - and were told that someone would be right out to help us; we ended up getting lucky, and having Phil come out. We were upfront with Phil about what we wanted, and what we knew we didn't need. We had really just come to test drive the Rondo to see how it compared with the Soul, which we had already fallen in love with at the previous dealership. Phil was more than happy to show us both the Rondo and the Soul, simultaneously, and talk us through their differences. Once we realized that we were only interested in the Soul, we talked more about the things that we wanted (smart key, push button start), and didn't want (the panoramic roof, navigation). Instead of trying to sell us on the things we weren't looking for, Phil immediately told us about the few remaining 2014 Soul Special Editions that checked all of these boxes. We weren't necessarily thrilled with the colour choices left, and were figuring out which one we could deal with, when Phil did some digging, and found the last remaining blue and white two-tone left in BC, that he was going to have it brought down from Prince George. When we were doing the financial side, Brock came over to let us know that the car was listed as a demo, but there was one left in Calgary that they were going to look into getting brought down. This all happened on a Tuesday night, and by Thursday night, they had managed to get the Soul down from Calgary, and put us in it. We also dealt with Jodi for the signing of the papers, and she made what has been a very stressful process in the past actually kind of fun. When we told her that we didn't need certain things, she didn't push, which we really appreciated. She has a really nice demeanor, and was great at explaining things. We cannot say enough good things about the entire experience, and everyone involved. It's safe to say we are now a Kia family, and when it's time to upgrade, we will be heading back here. More

Great painless experience I bought my new KIA Rio from this dealership. Phil was a very informed and easy going guy as was the rest of the staff we encountered. I honestly felt I bought my new KIA Rio from this dealership. Phil was a very informed and easy going guy as was the rest of the staff we encountered. I honestly felt like I left with a great deal as well as piece of mind. More

Great experience! My experience at Kia Vancouver was wonderful! The staff were so friendly and Bojan did a great job in finding the perfect car for me. Definitely left My experience at Kia Vancouver was wonderful! The staff were so friendly and Bojan did a great job in finding the perfect car for me. Definitely left incredibly happy with my new car! Thanks Kia & Bojan! More