
Kia On Hunt Club
Ottawa, ON
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591 Reviews of Kia On Hunt Club
Charged $90 for an oil change instead of promised $55 I made an appointment for Service #1 (oil change, lubrication and some inspections) and was told it would cost me $55 (with tax, oil and filter includ I made an appointment for Service #1 (oil change, lubrication and some inspections) and was told it would cost me $55 (with tax, oil and filter included) on the phone. When I arrived at there Greg at the reception confirmed the price and I signed the paper (a work order or whatever they call it). However, when I returned in 1.5 hour I was charged $90! The excuse was that Greg thought I'd purchased a service package which includes the oil price when I bought my car from them 7 month ago. But I hadn't and he could check it in my file or at least ask me before saying it would cost me $55. To add insult to injury, they made two short but deep scratches on my driver's door and got black grease stains all over the driver's carpet mat. I was quite satisfied with my car purchase from KIA and that's why I got back to them, I regret I did it and I regret I've been in no mood for arguing with them today. More
Good dealership Pleasant experience. Eli was very professional and always try to be helpful. It was one of the most helpful dealerships i have ever dealt with. Thanks Pleasant experience. Eli was very professional and always try to be helpful. It was one of the most helpful dealerships i have ever dealt with. Thanks again- More
no customer service to be seen. Almost every time I have been into the hunt club KIA it has been a disappointment. Service guys are all sarcastic and act as if I have no clue what I' Almost every time I have been into the hunt club KIA it has been a disappointment. Service guys are all sarcastic and act as if I have no clue what I'm talking about. After dropping my car off 48 hours ago for warranty work (undrivable). I have been told I will have an answer on what needs to be done at least 5 times still no answer. When asking when will the work start the answer I get is " I can't tell the future ". Not what I expect out of a reputable dealership like this. Not only that as they take their sweet time not working on the car I am left with no loaner car. Not happy with my choice of KIA. Will be making to the trip to a farther dealership from now on as they seem to be so much better to deal with. More
Kia Sorento Purchase Went to Kia on Hunt Club after a bad experience at a different Kia dealership. It was like day and night, everyone at Kia on Hunt Club was great to d Went to Kia on Hunt Club after a bad experience at a different Kia dealership. It was like day and night, everyone at Kia on Hunt Club was great to deal with from our sales agent, to the sales manager, to the finance department. I would recommend Kia on Hunt Club to anyone. More
A Wonderful experience I just bought a KIA Sportage 2015 at this dealership. The experience was fantastic and 100% stress free! What impressed me most was the professionalis I just bought a KIA Sportage 2015 at this dealership. The experience was fantastic and 100% stress free! What impressed me most was the professionalism of the team there. Especially Tony and Atheer who were always available to answer all of my questions. I also appreciated the fact that they took the time to understand my needs and found a way to deliver exactly what I was looking for while staying within my budget. Another thing I really liked is the fact that I never felt "pushed" or "rushed" to make a decision. Which is not always the case with car dealers! Once I took my decision though, everything was very fast and I got my car quickly. I would definitely recommend this dealership to anyone looking for a high-level of customer service / hassle-free experience! More
Demo Purchase Went to Hunt Club Kia, to view a demo 2015 Kia Sorento SX. Got the trade in value done with Eli's persistent help and purchased the vehicle the same Went to Hunt Club Kia, to view a demo 2015 Kia Sorento SX. Got the trade in value done with Eli's persistent help and purchased the vehicle the same day. Finance was more than helpful in closing the deal quickly and saved me more cash on the rust proofing We had a couple issues and a misunderstanding a few days later, but after a phone call to Atheer, in the end, the dealership was very accommodating. Service is second to none. One of the best dealerships I've ever dealt with.. Ray Russell More
Kia soul purchase Very plesent experience. Juan was very helpful, fun but most of all professional. My husband and I highly recommend this dealership for "stress free" Very plesent experience. Juan was very helpful, fun but most of all professional. My husband and I highly recommend this dealership for "stress free" car purchase. Svetlana. More
Got me a vehicle at MY budget All around great experience. Tony was courteous and on point. He made a conscious effort to work within my budget and didn't try to upsell. As a forme All around great experience. Tony was courteous and on point. He made a conscious effort to work within my budget and didn't try to upsell. As a former mechanic, Tony was helpful in answering any questions I had about the vehicle, anticipated repairs and accessories. More
Excellent Service Eli was most professional,helpful,prompt and got me a great deal. He even beat the price of another KIA dealership. I will definitely refer my friends Eli was most professional,helpful,prompt and got me a great deal. He even beat the price of another KIA dealership. I will definitely refer my friends and family to him. More
Good experience As you can see from the other reviews, Eli is the man you need to see when you want a new Kia. Don't waste your time; go to him and make a deal. As you can see from the other reviews, Eli is the man you need to see when you want a new Kia. Don't waste your time; go to him and make a deal. More