Kia On Hunt Club

Best car buying experience I have EVER had thanks to Eli! Eli was super helpful and patient. He took the time to explain everything to me and to get me the BEST deal. This is my third Kia purchase. My othe Eli was super helpful and patient. He took the time to explain everything to me and to get me the BEST deal. This is my third Kia purchase. My other vehicles were purchased elsewhere and I will never go back. He really took my needs and budget seriously and didn't give me a run around which is very hard to find in the car industry. He is honest, reliable and a hardworking young man that I would recommend to anyone that wants to purchase a vehicle. Eli, I love my new Black Cherry Sportage. Thanks for all of your help!! Looking forward to doing business with you again. More

Worst customer service ever experienced! Bought a 2011 Kia Sorento. Noise in left wheel was never repaired, after 5 appointments for "it should be fine...wait 3 days for the noise to disappea Bought a 2011 Kia Sorento. Noise in left wheel was never repaired, after 5 appointments for "it should be fine...wait 3 days for the noise to disappear...or bring it back so we may check it again". 2 years later, still the same noise. I also purchased oil service for a total of $399, after calling "Service" and "Sales" to find out what should I do with the remaining balance, because I'm moving to AB, they said that it wasn't transferable and I will lose the rest of the oil changes if it's not done at Dilawri. NO solution, NO option, NO Choice and NO ownership by sales or service to find a solution, just blaming the financial manager for offering the service. I work in sales and service and I was expecting the same "service" offered to me when the car was sold. What about "we know that losing the oil service and what you paid is inconvenient, what about if we give you "something" for the same value that is left for the service you paid", but it didn't happened, it was just a lame "sorry, but you lose the money". Great way to keep a customer! Never again from Dilawri and Kia. More

Purchasing my First car ! Rush into purchase I'm a bit late on this review but I had to post it. I don't recommend this dealership to people for many reason. I was rush and push in buying my vehi I'm a bit late on this review but I had to post it. I don't recommend this dealership to people for many reason. I was rush and push in buying my vehicle when receiving my car it was supposed to be detailed and cleaned but was not got in the car with this horrible smell and carpet still had stain. I was told the body on the car was great but only had 2 dents witch I agreed but in fact the whole hood was dented with small chips and the roof was fully scratch. Issue #2 And also the day I went to pick up my car. They told me I had to wait 1 h more since they dint receive licensing since they have sent it late. Issue #3 They told me at the end of the deal that all was good once the car is ready I can go. I receive a call saying my car needed brakes and I had to pay 800$ to change them. I then got mad and told them I was not paying for anything and that they had to fix it. So they did and installed new brakes they said witch randomly lasted for me 5 months really ..... so I then brought the car to my mechanic and said the brakes were never maintenance and if they did they installed cheap ones Issue #4 They treat people with no respect at all. I have many other issue but putting it all in here would be to long but hopefully you understand the major from this. More

Great first new car buying experience Eli was knowledgeable and very patient. We were first time new car buyers and very budget conscience but Eli took the time to explain everything in d Eli was knowledgeable and very patient. We were first time new car buyers and very budget conscience but Eli took the time to explain everything in detail. Overall, great experience. More

Purchase of 2016 Kia Sorento (white floor model) Paul and I both agreed that this was our best car buying experience ever. Jason Sousa, our sales rep., was very knowledgeable and a pleasure to deal Paul and I both agreed that this was our best car buying experience ever. Jason Sousa, our sales rep., was very knowledgeable and a pleasure to deal with. We never felt rushed into buying something we didn't want. We were able to come into the showroom, look around, get the information we wanted, think about it and come back another day. It was a very pleasant experience and we're so happy with our new vehicle. Thank you Jason, Jane & Paul Lajoie More

Smooth transaction Everybody was very helpful and it made buying and taking possession of our new KIA Sedona a breeze. Highly recommended dealer and personnel, especiall Everybody was very helpful and it made buying and taking possession of our new KIA Sedona a breeze. Highly recommended dealer and personnel, especially Eli Farah More

it was great Nour was very pleasant to deal with. we asked him. we felt was very helpful and answered any question that we asked him. we felt no pressure I would r Nour was very pleasant to deal with. we asked him. we felt was very helpful and answered any question that we asked him. we felt no pressure I would recommend him to my friends . thank you Nour More

Incompetent sales managers, irresponsible assumptions Shocked at the incompetence of the sales manager. So desperate to make a deal that they misled and failed to confirm key criteria of the vehicle. Af Shocked at the incompetence of the sales manager. So desperate to make a deal that they misled and failed to confirm key criteria of the vehicle. After wasting the day haggling, we demanded they confirm capabilities rather than taking their word. They were completly wrong despite having the manual in front of them. Beware of Tony. More

Treated as Family Member ELi took care of all details, looking for my dream KIA Sedona all over Canada. Found more than one and selected the best for me. Paid attention to my ELi took care of all details, looking for my dream KIA Sedona all over Canada. Found more than one and selected the best for me. Paid attention to my requests and supporting me whenever it is required. Long story short, I have been treated as a family member. More

Excellent customer service I'd like to thank Rejean Shankar and Atheer Noman for their fantastic service. Rejean was very friendly and understanding. He was extremely patient a I'd like to thank Rejean Shankar and Atheer Noman for their fantastic service. Rejean was very friendly and understanding. He was extremely patient and tactful with me who started shopping in April and finally bought a brand new KIA SOUL in July. He would show me the car again ,again and again without any hesitation. I really appreciate his professional attitude. Atheer offered me a fantastic deal and made the purchase process painless. I would recommend Rejean Shankar and Atheer Noman at KIA on Hunt Club in Ottawa for any dealings. Tatiana Belova More