Kentwood Ford

Great quick service Ian in service is very friendly and efficient I mentioned that I would like my car back earlier so I can pick up my child my school and he made sure I Ian in service is very friendly and efficient I mentioned that I would like my car back earlier so I can pick up my child my school and he made sure I was able to do that. He answers all my questions and explains things More

Regular Maintenance Service I gave a 5 star rating because of Brian Williams usual professionalism. He is always very cheerful welcoming and takes the time to explain the work do I gave a 5 star rating because of Brian Williams usual professionalism. He is always very cheerful welcoming and takes the time to explain the work done on my car. More

My experience at Kentwood Ford I have been using Kentwood Ford for a number of years now. From regular service of my Ford Edge, tire storage to the occasional repair, they have alwa I have been using Kentwood Ford for a number of years now. From regular service of my Ford Edge, tire storage to the occasional repair, they have always met or exceeded my expectations. Kentwood Ford has a high level of professionalism and customer service that keeps me coming back. They treat me so well when i go there, next time i go there its gonna be Tim's Donuts and coffee for everyone!!! Thanks again guys!!!!!! More

Oil change and inspection Kent wood is a fantastic dealership always good service they quoted me 35 to upgrade oil change then I go to pay they say 45, I told them the quote ov Kent wood is a fantastic dealership always good service they quoted me 35 to upgrade oil change then I go to pay they say 45, I told them the quote over the phone and they changed it is the best dealership I have had the pleasure to deal with they look after there clientele without a doubt I will purchase all my vechiles tgeee seeing I sm a ford fan anyway More

Excellent Service I have had a great experience for the last 15yrs. Loyal service gets loyal customer in the store, which makes this customer continue coming back. Loya I have had a great experience for the last 15yrs. Loyal service gets loyal customer in the store, which makes this customer continue coming back. Loyalty goes a long way!!! More

Great experience Brian clearly explained the details of my maintenance package and went over everything that was done with my car, as well as what to expect will be do Brian clearly explained the details of my maintenance package and went over everything that was done with my car, as well as what to expect will be done in my next maintenance appointment in 6 months. The work was also done in the time frame that was given to me. More

Quick effective service Darren was excellent. The best part by far was when he tried to upsell me something and I said no, he did not further push the product/service. I find Darren was excellent. The best part by far was when he tried to upsell me something and I said no, he did not further push the product/service. I find it really annoying when dealerships try to do this. Dealerships (including Go Auto) could learn a thing or two from Darren. Thank you More

I am amazed and humbled. I've been to Kentwood Ford a few times for past couple of month. And every time I go in to service I am totally blown away by how quickly they treat I've been to Kentwood Ford a few times for past couple of month. And every time I go in to service I am totally blown away by how quickly they treat me with so much dignity and respect. So Thank You All. More

Great service! Beyond expectation Went there for an oil change today and had a great experience. Darren was extremely friendly and provided excellent customer service. I will definitel Went there for an oil change today and had a great experience. Darren was extremely friendly and provided excellent customer service. I will definitely be coming back for my future car services! More

Best dealership experience I've ever had! I've gone through the new car process 4 times now, and Jeff and Kentwood Ford were the best team I have ever worked with. Great vehicle, great price, I've gone through the new car process 4 times now, and Jeff and Kentwood Ford were the best team I have ever worked with. Great vehicle, great price, and amazing service! More