Kentwood Ford

Good news Thanks for the help. See you next time. Please tell Ford to fix their electronics. So far repairs have cost me over $10000. Display. Backup camera. Wi Thanks for the help. See you next time. Please tell Ford to fix their electronics. So far repairs have cost me over $10000. Display. Backup camera. Windows only go up so far on bumpy roads. I have ordered a new truck More

Happy camper I’ve been for service to a few different dealerships and it was amazing to be so welcomed. Jennifer’s wonderful personality and willingness to help ma I’ve been for service to a few different dealerships and it was amazing to be so welcomed. Jennifer’s wonderful personality and willingness to help made it that much better. I will continue to come to Kentwood for service because of the wonderful expirence I had. More

Customer service Without a doubt the best customer service that I've ever received from a car dealership. I was treated with respect and I was shown everything that wa Without a doubt the best customer service that I've ever received from a car dealership. I was treated with respect and I was shown everything that was going to be done to my vehicle. More

customer service Jennifer not only delivered the best customer service that every clients needs but also a hard working staff.two thumbs up!keep up the good work. Jennifer not only delivered the best customer service that every clients needs but also a hard working staff.two thumbs up!keep up the good work. More

Over and above My fuel pump went in my F150. I'm from out of town and was on my way to attend a 3 day conference. I was towed to Kentwood Ford and Rob filled out a My fuel pump went in my F150. I'm from out of town and was on my way to attend a 3 day conference. I was towed to Kentwood Ford and Rob filled out a work order immediately. He set me up with a loaner vehicle for the 3 days I needed it. When I returned 3 days later my truck was ready to go and to my surprise the had also changed a leading seal that was under warranty. Rob and Kentwood's service was exceptional. More

Service excellence I arrived at the dealership and was brought in and seen without a wait. Darren was thorough and professional. He advised of the wait time for the serv I arrived at the dealership and was brought in and seen without a wait. Darren was thorough and professional. He advised of the wait time for the service I was there for and my wait time was less that quoted - bonus! Darren was friendly and very professional. More

Great service I brought my 2016 Ford Edge into the service bat because I was unable to sync my phone to my car. I did not have an appointment and was helped right a I brought my 2016 Ford Edge into the service bat because I was unable to sync my phone to my car. I did not have an appointment and was helped right away - within minutes I was shown how to pair my phone and was told if i was ever stuck and needed assistance to just pop by and someone would help me out. Great service More

Vehicle maintenance Staff are always very pleasant and efficient. Jennifer was awesome during the last visit. The technician was quick and on time with the maintenance on Staff are always very pleasant and efficient. Jennifer was awesome during the last visit. The technician was quick and on time with the maintenance on my vehicle. More

They make you feel like part of the Kentwood team Suhby and the team made my wife and my purchase the best we have ever had. Over and above Lexus in Edmonton. Kentwood is our first stop when buying an Suhby and the team made my wife and my purchase the best we have ever had. Over and above Lexus in Edmonton. Kentwood is our first stop when buying and servicing our fleet More

Another great service appointment Came in for an oil change, and even though there was a big scheduling mixup Darren managed to sort me out immediately. Additionally, my sales guy Asa Came in for an oil change, and even though there was a big scheduling mixup Darren managed to sort me out immediately. Additionally, my sales guy Asa stopped by to check in, which he usually does when I stop by. Remembers family names and things about my job, etc. Really great experience, I felt valued and like my business really matters. There is a reason I drive from Leduc to Kentwood Ford in North Edmonton when my vehicle needs something done. Thanks again, guys. More