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Kentwood Ford
Edmonton, AB
497 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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497 Reviews of Kentwood Ford
July 27, 2018
New tires I needed new tires, they quoted me some good options, and when I decided had the replacements in fast! Customer service was great, quick, friendly I needed new tires, they quoted me some good options, and when I decided had the replacements in fast! Customer service was great, quick, friendly and accommodating with my busy schedule. Very happy with the product, end result and turnaround time. More
by Jeep girl
Employees Worked With
Sean Meek
July 27, 2018
Finally a dealership that cares I have been using other dealers in the EDMONTON area and felt like they were just there to take my money, get me in and out. But the service team incl I have been using other dealers in the EDMONTON area and felt like they were just there to take my money, get me in and out. But the service team including Sean make me feel like it is a partnership where they actually care about me than my money. They are always going the distance to help out when problems arize. Great job guys!! More
by Tee kay
Employees Worked With
Sean Meek, Bryan Parsons
July 26, 2018
Amazing sales person I had a very knowledgeable professional sales person mike Aloneissi who was amazing through and through I would recommend Mike to anyone and all looki I had a very knowledgeable professional sales person mike Aloneissi who was amazing through and through I would recommend Mike to anyone and all looking More
by Joe car selling is great
Employees Worked With
Mike Aloneissi
July 25, 2018
Fabulous Car Buying Experience I saw a car on the website so sent an email asking for more information. Chad responded with professionalism and the tiniest bit of personality. I k I saw a car on the website so sent an email asking for more information. Chad responded with professionalism and the tiniest bit of personality. I knew then that these were my people. I didn't want to negotiate so I put in a fair offer and they accepted it. No fuss, no muss, no pretending, "I'll just have to check these numbers with my manager" BS hoping that I would increase my offer. I bought an extended warranty. When I signed the documents on Friday I thought I understood the deal but by Monday I was confused again. Angela in the finance department took my call and patiently explained to me again everything we talked about on Friday. I would highly recommend this team! More
by Kerri-Lynn
Employees Worked With
Angela Morrie, Chad Olexin, Chris Bitea
July 24, 2018
Amazing service! I brought my Ford Flex in for routine maintenance. I had additional work to be done, which involved troubleshooting my back hatch door. They were very I brought my Ford Flex in for routine maintenance. I had additional work to be done, which involved troubleshooting my back hatch door. They were very accommodating to my schedule, and changed a few parts to further the troubleshooting process. All parts needed were changed quickly, as I was able to stop by. I will not hesitate to come back for further work! The staff was great! More
by E Allan
Employees Worked With
Darren Verhulst
July 20, 2018
Maintenance experience Darren took a detailed survey of my vehicle prior to going in. This enabled him to show where I had dings in my vehicle, and would enable me to identi Darren took a detailed survey of my vehicle prior to going in. This enabled him to show where I had dings in my vehicle, and would enable me to identify if there were new ones. He said that my vehicle would be for an hour and it was. Darren provided me with an overview of the service and their findings. Very informative. I also am very pleased that Kentwood provides a video of the condition of the vehicle from the bottom. Overall I had a very good experience More
by Peter S
Employees Worked With
Darren Verhulst, Brian Williams, Ashley Roy
July 19, 2018
Courteous and pleasant Always easy to deal with, upfront and honest. Little things are not over looked. Feel very well taken care of when leaving my vehicle with kentwood Always easy to deal with, upfront and honest. Little things are not over looked. Feel very well taken care of when leaving my vehicle with kentwood More
by Midwinter
Verified CustomerEmployees Worked With
Kelly Poulin, Darren Verhulst, Kelcey Williams
July 17, 2018
Above and beyond I had an orfortunate incident where The side wall of my tire went out. Not only was a service person dispatched to change my tire, the Kentwood team w I had an orfortunate incident where The side wall of my tire went out. Not only was a service person dispatched to change my tire, the Kentwood team went above and beyond my expectations on getting my tire replaced but it was the follow-up and getting me back on the road in a timely manner. More
by Kenny g
Employees Worked With
Kelcey Williams
July 16, 2018
People were friendly and up front with everything I don’t think there is much more to say but I am happy with every thing, the truck was ready and clean, I live out of town and the fast serves was gre I don’t think there is much more to say but I am happy with every thing, the truck was ready and clean, I live out of town and the fast serves was great so I could get back on the road. More
by Jas123
Employees Worked With
Gani Salman
July 16, 2018
Awesome Service I didn’t have an appointment but they worked their magic to get my truck in for an oil change and went above and beyond and fixed a recall and found a I didn’t have an appointment but they worked their magic to get my truck in for an oil change and went above and beyond and fixed a recall and found a small leak and repaired all! More
by Bkoots
Employees Worked With
Asa Thomas, Darren Verhulst
