Kentwood Ford

Recall was done I think that I was the one who managed the process, I called the shuttle to pick me up while my advisor didn’t call me to tell me that my car is ready I think that I was the one who managed the process, I called the shuttle to pick me up while my advisor didn’t call me to tell me that my car is ready to go, the shuttle told me that he is coming in 20 minutes and he took 40 m to reach me. It was a big wasting time and I believe I should have a loaner . More

Best yet!! We have been at Kentwood for many years now, I was pleasantly impressed with the service department, by a lady with the name of Jen Iu. And she has go We have been at Kentwood for many years now, I was pleasantly impressed with the service department, by a lady with the name of Jen Iu. And she has gone above and beyond, communication skills were top notch and I really enjoyed my experience with her and would highly recommend her. 5 stars ?? ???????? Sincerely, Carla W. More

Great Deal! Great staff working hard to close the deal. Go down to Kentwood Ford and talk with the team. They made everything come together to get me into my new Great staff working hard to close the deal. Go down to Kentwood Ford and talk with the team. They made everything come together to get me into my new 2018 F350. More

Best Service Jen Iu, she made my experience with Kentwood Ford an amazing one. She kept me informed of the progress of my service visit. Explained my charges in gr Jen Iu, she made my experience with Kentwood Ford an amazing one. She kept me informed of the progress of my service visit. Explained my charges in great detail. I would recommend everyone to take their vehicles to Kentwood. Great work Jen!!! More

Very personal and helpful and got me what I wanted i Couldn’t ask for a more friendly and professional sales person and finance staff! I got what I wanted in a fashionable amount of time! Couldn’t ask for a more friendly and professional sales person and finance staff! I got what I wanted in a fashionable amount of time! More

Awesome Customer service, fantastic job and deliver on time The staff are really nice to do business with, customer interest is paramount to them. I will recommend them to family and friends regarding my exper The staff are really nice to do business with, customer interest is paramount to them. I will recommend them to family and friends regarding my experience i had with them. More

Amazing customer service! This is not a typical dealership. Sean always goes above and beyond to make sure our vehicle is maintained properly. Unbeatable place to buy and servi This is not a typical dealership. Sean always goes above and beyond to make sure our vehicle is maintained properly. Unbeatable place to buy and service your vehicle! Thanks for keeping our vehicles maintained, safe, and confident that you are doing the right thing for our vehicle. More

Great service. Inform me me of any problems. Great service. Friendly and Truck done on time.inform me there was a base pan leak. Wanted to hold my truck for extra day but I told them I need it th Great service. Friendly and Truck done on time.inform me there was a base pan leak. Wanted to hold my truck for extra day but I told them I need it the next day so they did the work the day I took it in. More

Awesome Darren is great he's been through my whole journey on my truck from oil changes on the spot. too serious problems with my trans and he's always made m Darren is great he's been through my whole journey on my truck from oil changes on the spot. too serious problems with my trans and he's always made me feel like it's going to be okay and also asking me how my trucks doing Along with Mike A in sales there great n i tell evryone i know to go see them. Thanks again guys More

Service work Sean and his team always look after us when we need service. From the first moment you arrive till the final payment. We are greeted with friendly fac Sean and his team always look after us when we need service. From the first moment you arrive till the final payment. We are greeted with friendly faces who are informative and supportive. Sean and his team ensure that we are informed of the work that is needed and required to ensure our vehicle is safe and maintained. And the work is done on time everytime. More