Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kentwood Ford
Edmonton, AB
514 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
514 Reviews of Kentwood Ford
August 24, 2018
Hate my vehicle We bought new vehicles. I wasn’t happy with the only choice I was given. But the payments made more sense so I took it. Called them back after a coupl We bought new vehicles. I wasn’t happy with the only choice I was given. But the payments made more sense so I took it. Called them back after a couple of days asking to exchange my car as I completely hate it. Got the run around and I’m still stuck with a car I absolutely hate! No one would call me back. Bottom line is I’m stuck with a vehicle that I hate !! More
by Karen
Employees Worked With
Darren Verhulst
August 24, 2018
Excellent customer service A group of super friendly staff and excellent work . Friendly from the time you call to the time you pick up your vehicle. They even go get your vehic A group of super friendly staff and excellent work . Friendly from the time you call to the time you pick up your vehicle. They even go get your vehicle for you More
by Happy customer
Employees Worked With
Darren Verhulst
August 22, 2018
Change oil Always had great experience with this branch, I dont even wait for long time, they assist me right away.May I suggest next time to use air compressor Always had great experience with this branch, I dont even wait for long time, they assist me right away.May I suggest next time to use air compressor to remove most of the old oil in the engine. More
by ahdy45
Employees Worked With
Thito, Darren Verhulst, Amin Al Adarah, Oliver Alaeddine
August 22, 2018
excellent service Everything went quickly and as expected with no negative surprises. My car went in right away and was done to my satisfaction. Cannot recommend high Everything went quickly and as expected with no negative surprises. My car went in right away and was done to my satisfaction. Cannot recommend highly enough More
by smm
Employees Worked With
Jen Iu
August 21, 2018
Well taken cared and worry free Ever since i bought my ford edge i always come for regular service at kentwood ford.I find that im always confident and worry free. Ever since i bought my ford edge i always come for regular service at kentwood ford.I find that im always confident and worry free. More
by derrick
Employees Worked With
Mike Aloneissi, Darren Verhulst
August 21, 2018
Oil change excellence Always a pleasure to visit the service dept ! Never a hassle and work is done as promised and on Time! Which is a must ! Kudos kentwood that’s why I h Always a pleasure to visit the service dept ! Never a hassle and work is done as promised and on Time! Which is a must ! Kudos kentwood that’s why I have been a loyal customer since 2008 and that autographed Mcdavid jersey was a bonus :) More
by T.vincent.morin
Employees Worked With
Kosta Arnidis, Ian Crowe, Jen B, Darren Verhulst, Amin Al Adarah, Kelcey Williams, Ashley Roy, Billy Abou Abbas, Said Fayad, Karlo David
August 21, 2018
Excellent service, friendly staff, I’ve been dealing with Kentwood Ford since I moved to Edmonton, 25 years ago. Never had in issue with them that wasn’t quickly resolved. I’ve been dealing with Kentwood Ford since I moved to Edmonton, 25 years ago. Never had in issue with them that wasn’t quickly resolved. More
by Puffin
Employees Worked With
Darren Verhulst
August 20, 2018
Great Service From buying my 2018 F150 to service. Everything has been great. Darren has been very easy to talk to and deal with. He has been extremely helpful and From buying my 2018 F150 to service. Everything has been great. Darren has been very easy to talk to and deal with. He has been extremely helpful and professional. When buying everyone was great with me. My experience was so good that I will buy my next truck from Kentwood and have been recommending Kentwood. Can't forget Owen he was excellent! More
by Jcmmah
Employees Worked With
Owen Black, Darren Verhulst
August 20, 2018
My ford Great service excellent product fun experience......make them take you out in a 5.0L mustang before you buy what you really want lol........i did 😉� Great service excellent product fun experience......make them take you out in a 5.0L mustang before you buy what you really want lol........i did 😉😎 More
by Neven
Employees Worked With
Mike Aloneissi, Bobby Alaeddine, Yusef Elbaalbaki, Dwayne Huisman, Subhi Qaraman, Gani Salman, Royce Aloneissi, Sam Qnibi, Danny.N. Onaissi, Jason Barr
August 18, 2018
Super happy Friday In the first 10 seconds I Was greeted by Jenn Lu ( sorry if I didn’t get the name right). I explained what was my visit purpose and they were able In the first 10 seconds I Was greeted by Jenn Lu ( sorry if I didn’t get the name right). I explained what was my visit purpose and they were able to take my Raptor in, without appointment. While I was waiting, Jenn Lu, explained me few interesting things about preventive maintenance in my unit. Didn’t felt like I was waiting bored. Visited to Show Room, coffee, few extra info... and time was pleasantly gone. Thank you Jenn Lu and thanks to the technician! Easy Friday! More
by Dumitru
Employees Worked With
Jen Iu
