
Kentwood Ford
Edmonton, AB
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497 Reviews of Kentwood Ford
Had great service I had great service from the lady that helped me today at this location. I was told it would be a hour to get the work done and they did it in half th I had great service from the lady that helped me today at this location. I was told it would be a hour to get the work done and they did it in half that time . It was a very poasitive experience Thanks More
Excellent customer service from Jennifer Lu. I took my Lincoln to Kentwood to get started,as it had not been running for several months. Jennifer Lu took the point on this and kept me updated on I took my Lincoln to Kentwood to get started,as it had not been running for several months. Jennifer Lu took the point on this and kept me updated on a daily basis. Her patience in detailing what the problem was, how long it would take and what the cost would be, was above and beyond. The mechanics worked at diagnostics and were able to get the car going, thanks to their perseverance . (They even kept the car over the weekend to ensure everything was in working order.) I am grateful to all ! Jennifer was exceptional and I would tell anyone to ask for her in the service department at Kentwood Ford. More
Excellent customer service A group of super friendly staff and excellent work . Friendly from the time you call to the time you pick up your vehicle. They even go get your vehic A group of super friendly staff and excellent work . Friendly from the time you call to the time you pick up your vehicle. They even go get your vehicle for you More

Hate my vehicle We bought new vehicles. I wasn’t happy with the only choice I was given. But the payments made more sense so I took it. Called them back after a coupl We bought new vehicles. I wasn’t happy with the only choice I was given. But the payments made more sense so I took it. Called them back after a couple of days asking to exchange my car as I completely hate it. Got the run around and I’m still stuck with a car I absolutely hate! No one would call me back. Bottom line is I’m stuck with a vehicle that I hate !! More
Outstanding! Amazing customer service! I have purchased two vehicles from Gani at Kentwood and would never consider going anywhere else. Gani listened to my needs Amazing customer service! I have purchased two vehicles from Gani at Kentwood and would never consider going anywhere else. Gani listened to my needs and guided me to my perfect vehicle. I definitely recommend Kentwood! More

Excellent service, friendly staff, I’ve been dealing with Kentwood Ford since I moved to Edmonton, 25 years ago. Never had in issue with them that wasn’t quickly resolved. I’ve been dealing with Kentwood Ford since I moved to Edmonton, 25 years ago. Never had in issue with them that wasn’t quickly resolved. More
Well taken cared and worry free Ever since i bought my ford edge i always come for regular service at kentwood ford.I find that im always confident and worry free. Ever since i bought my ford edge i always come for regular service at kentwood ford.I find that im always confident and worry free. More

excellent service Everything went quickly and as expected with no negative surprises. My car went in right away and was done to my satisfaction. Cannot recommend high Everything went quickly and as expected with no negative surprises. My car went in right away and was done to my satisfaction. Cannot recommend highly enough More

Change oil Always had great experience with this branch, I dont even wait for long time, they assist me right away.May I suggest next time to use air compressor Always had great experience with this branch, I dont even wait for long time, they assist me right away.May I suggest next time to use air compressor to remove most of the old oil in the engine. More

Oil change excellence Always a pleasure to visit the service dept ! Never a hassle and work is done as promised and on Time! Which is a must ! Kudos kentwood that’s why I h Always a pleasure to visit the service dept ! Never a hassle and work is done as promised and on Time! Which is a must ! Kudos kentwood that’s why I have been a loyal customer since 2008 and that autographed Mcdavid jersey was a bonus :) More