Kelowna Chevrolet

Rude customer service Recently leased a car at the dealership and was experiencing a minor issue with the paint and bird mess that made a stain on my car that I had noticed Recently leased a car at the dealership and was experiencing a minor issue with the paint and bird mess that made a stain on my car that I had noticed after the fact. Before coming to the dealer ship in kelowna I went the dealership in Langley who were more than willing to fix the problem for me, but due to time were not able. They said take back to kelowna and they will be able to help. Well that was not the case. Mike was more concerned about the cost then understanding the actual problem. I felt he blew the entire situation way out of proportion, it wasn't until I broke out in tears that he went and got the body specialist who came and looked at it and said it was a simple fix and was of no cost to the company or me. At no time was I being unreasonable in my request or asking for them to spend money on my car, but they made me feel that way. All I wanted was to be treated with kindness. I felt money was more important than the way they treated a human. At this time I will take my servicing to penticton chevy. More

Great service My trucks brakes were done right on time with gm parts ! And the service staff were great to work with . And I’ll be back again as Kelowna Chevy is be My trucks brakes were done right on time with gm parts ! And the service staff were great to work with . And I’ll be back again as Kelowna Chevy is best More

Efficient, thorough and knowledgeable staff We were interested in a "Volt" and were accommodated, at very short notice, to a test drive with Tristan who was respectful, understanding and willing We were interested in a "Volt" and were accommodated, at very short notice, to a test drive with Tristan who was respectful, understanding and willing to answer any, and all, of the questions we had regarding the vehicle's specs. Tristan referred us to Mike/Kris regarding finances and incentives related to Electric vehicles. We have since purchased our Volt and are extremely happy with our vehicle. We know that we have the support of the dealership and therefore we'd certainly recommend this dealership to others. More

Always a pleasure Always enjoy getting my vehicle serviced because I know I will be treated well and informed every step of the way. Also the prices are reasonable. Always enjoy getting my vehicle serviced because I know I will be treated well and informed every step of the way. Also the prices are reasonable. More

Positive experience, helpful staff I've been to a few dealerships and talked to several salesmen and I have to say it was refreshing talking to Myles. Typically when I ask a salesperson I've been to a few dealerships and talked to several salesmen and I have to say it was refreshing talking to Myles. Typically when I ask a salesperson for information or opinions about a vehicle I'm looking at I get nothing but rave reviews. "It's great this, it's great that, it's the best, you'll love this". It makes it hard to believe that they're actually considering your best interests. Myles, on the other hand, was honest about what features he liked and didn't like about the cars I was looking at and didn't pressure me to buy the first day I came. Overall, I got the sense he was a credible guy who I could trust to help me buy a car rather than a just salesman looking for his commission. I wish more salespeople would adopt this attitude. What's so much more valuable than convincing me to spend a few extra bucks is the trust that's built. That trust is what will make me come ask for Myles the next time I'm looking at vehicles rather than spending weeks shopping around. One side note: I don't like your rating system where 9/10 is a fail and 10/10 is a pass. That's so Chevrolet can say "we have a 10/10 customer rating", when really 1-9 are all the same and they're effectively saying "we have a passing customer rating". It might as well be a 100 point scale where 99 or less is a fail. I find that misleading. More

Great experience Very good, genuine, informative salesman, Not pushy. Really liked his ability to speak Punjabi which made everything easier. They helped me to find a Very good, genuine, informative salesman, Not pushy. Really liked his ability to speak Punjabi which made everything easier. They helped me to find a right vehicle, gave me enough time to decide. Also dealership have very competitive pricing. More

The kindness of the team was impressive! Tristan and Brent were a great help during my car purchase, they were both extremely kind & honest. I was really made to feel like part of the "family Tristan and Brent were a great help during my car purchase, they were both extremely kind & honest. I was really made to feel like part of the "family" and they worked as a team to get me into the best car for me, at a great price! I will certainly be back when it is time to purchase my next car! Also the after purchase care has been amazing! Thanks so much Guys!! More

Excellent friendly staff. I was very pleased with the service and my new car. The whole Chevy team worked together and Tristen lead the team, making sure my experience was a go I was very pleased with the service and my new car. The whole Chevy team worked together and Tristen lead the team, making sure my experience was a good one. More