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Kelowna Chevrolet
Kelowna, BC
777 Reviews
Let the auto professionals at Kelowna Chevrolet Inc. handle your car, truck or SUV. Our experts are located in Kelowna, BC, and are easily accessible from HWY-97. Our dealership offers sales, service, and parts for all the chevy models. We welcome not only those looking for a Chevrolet dealer near Kelowna, BC, but also any driver from Vernon and Penticton area. We put our customers first, so you know you'll drive away happy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 6:00 PM
Sunday Closed
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Showing 777 reviews
November 18, 2021
I've been very frustrated with their lack of communication with me and their lack of communication between departments. On 2 seperate occasions. It was in for the work that was to take all day. communication with me and their lack of communication between departments. On 2 seperate occasions. It was in for the work that was to take all day. Front and back breaks (recall issue), an alignment issue, a grinding when turning left and a clunk in the back end when stopping and rough idling. I was not told I was not scheduled in until I picked up the truck at the end of the day, after I was the one that reached out to them to see if it was done. It's very inconvenient to arrange my schedule to have them keep the truck all day then find out both times NOTHING was done with it. I feel that I was not treated with respect by Derrik. A simple phone call explaining that they messed up and didn't order parts and can't find the solutions to the issues would have gone along way. But instead he argued with me and gave me lame excuses after another with a condescending attitude. . One of the sales reps heard the entire conversation and was appalled at how I was treated and the situation I've been facing. He followed me out to the parking lot and took the time to listen to me as I was almost in tears. He said they would do his best to personally get to the bottom of this and do his best to make it up to us. I felt listened to and validated. Still don't know how to proceed at this point but as a woman I will never take the truck into them again, my husband will do it. More
by Rutherford
November 11, 2021
My 2009 Pontiac G8 GT blew the top hose off to my radiator on Tuesday Nov 2..I was able to get into the dealership before any damage was done.Derek was able to re-attach the hose and away I went.Got radiator on Tuesday Nov 2..I was able to get into the dealership before any damage was done.Derek was able to re-attach the hose and away I went.Got a far as the highway and the gauge went right off the end.Got back to the store and Derek added 7 litres of antifreeze to the radiator and the problem was solved. The Cost NO CHARGE.I have been bringing my G8 GT to dealership for at least 3 years now and the service has always been excellent Thank you dealership for the Service More
by castanet
November 09, 2021
Hands down the BEST experience from Logan, and everyone at Kelowna Chev. They went above and beyond to make sure I left happy. If you’re looking to buy a vehicle, Logan is definitely your man! Thank you ag at Kelowna Chev. They went above and beyond to make sure I left happy. If you’re looking to buy a vehicle, Logan is definitely your man! Thank you again for everything! More
by Kelsiebyrne
November 04, 2021
Last week my husband was in contact with Lucas by email regarding a truck and after several emails it was decided we would drive from Merritt to Kelowna to view the truck. An appointment was made for Frida regarding a truck and after several emails it was decided we would drive from Merritt to Kelowna to view the truck. An appointment was made for Friday at 1:00. Friday a.m. we contacted Lucas to say we were on our way and again at 1:02 to say we had been delayed on the Coquihalla due to snow and poor road conditions but we would be there in 15 minutes. Lucas said "see you in 15 minutes". 6 minutes later his manager, Joel called to say they had sold the vehicle an hour prior and that he had emailed us to notify us of that. First of all it was a very inconsiderate thing to do selling it knowing we were on our way and not giving us first refusal, secondly to email us (which we did not get as it went to junk mail) rather than the courtesy of a phone call to notify us of the sale was very unprofessional and thirdly why didn't Lucas the salesman, know and/or mention the sale when we called him at 1:02. We drove 2 1/2 hours in snow and fog in slushy slippery conditions and had to return another 2 1/2 hours home in the same conditions. We incurred not only a nail bitting 5 hr drive but incurred the cost of gas for no purpose. Had Lucas or Joel called us as soon as a local customer showed serious interest in the vehicle we would have turned around and saved ourselves a costly and unpleasant trip. It usually takes a good hour or more before a purchase deal is done so there was plenty of time to notify us so that we were saved the trip or could cut it short. We wrote them an email on our return home stating our dissatisfaction and they didn't even have the decency to reply to the email to apologize or try to make it right. Again, very unprofessional. We will definitely not be giving them any future business and would not recommend them. More
by Disatisfied
Employees Worked With
Joel, Sales Manager, Lucas Last
October 24, 2021
Wonderful experience, everyone awesome , insurance broker came in not at all awesomeness (didn’t even introduce himself :() came in not at all awesomeness (didn’t even introduce himself :() More
by marianneccharbonneau
October 23, 2021
I'm very happy with my new car. I thank Logan who was able to find the right car for me. He is polite, friendly and knowledgeable. The whole team gave me a great service and a great deal. Thank you Logan able to find the right car for me. He is polite, friendly and knowledgeable. The whole team gave me a great service and a great deal. Thank you Logan and team ! More
by moyaanam.d
October 21, 2021
Everyone who helped us was a pleasure to speak with and knowledgeable about the products/services they offered. Lucas and Leah were awesome and I recommend both of them to anyone who visits the dealership. knowledgeable about the products/services they offered. Lucas and Leah were awesome and I recommend both of them to anyone who visits the dealership. More
by jlnykilchuk
October 21, 2021
Excellent team!!Been with several dealership and this Excellent team!! Been with several dealership and this is the best at all. The team who assist me from sales Logan, sales manager: Brett, Finan Excellent team!! Been with several dealership and this is the best at all. The team who assist me from sales Logan, sales manager: Brett, Finance mgr: Leah, Bill the wonder dog and the personal touch base of the owner. Thank you so much. More
by romeo.medrano
Employees Worked With
Other Employees :
Billy
October 19, 2021
Logan is very knowledgeable, helpful and efficient at getting you into the vehicle you want or need getting you into the vehicle you want or need More
by Doylejake
Employees Worked With
Other Employees :
Dave Dunlop
October 12, 2021
My experience overall with Kelowna Chevrolet has been fantastic. It started with the sales experience and Lucas. He was fantastic. I was in the market for a suburban and with the state of the world the fantastic. It started with the sales experience and Lucas. He was fantastic. I was in the market for a suburban and with the state of the world these were quite difficult to find. He kept in communication till one arrived on the lot. The process was simple and friendly. They were able to put together a package that was more than I had expected. He keeps in contact with me when I need and always is pleasant. Thank you for an amazing car buying experience and continued relationship. Thanks James More
by jaddingtonconsulting
Employees Worked With
Other Employees :
Derek Powley, Adam Johnstone , Lucas Last
