Kelowna Chevrolet

Two years ago we purchased a 2015 chevrolet cruze. We also purchased the extended warranty. We have spent the last two years trying to get the dealership/service department to fix a continuing problem We also purchased the extended warranty. We have spent the last two years trying to get the dealership/service department to fix a continuing problem. We have spent almost $3,000.00 for service and parts with NO corrective action. Now they want us to pay an additional $3,700.00 to attempt to fix the problem. All they are doing is easter egging the problem because they don't want to perform any warranty because the problem is most likely the transmission. Our recommendation is NEVER purchase a car from Kelowna Chevrolet and NEVER ever get your vehicle serviced there. More

They were able to find a soultion to an issue we had, and make an awful situation better! make an awful situation better! More

Everyone was helpful, and worked above and beyond! Friendly staff and listened to my wants and needs. Great experience! Friendly staff and listened to my wants and needs. Great experience! More

The Kelowna dealership was refered to me through family and friends both of whom had great experiences, and my experience here did not disappoint. Vik was terrific to deal with and he literally bent over b and friends both of whom had great experiences, and my experience here did not disappoint. Vik was terrific to deal with and he literally bent over backwards to accomidate me boys and I to have the veicle ready for us when we were coming in from 7 hours away. They've kept in contact over the last 2 months to ensure everything has gone well. All in all, one of the smoothest times Ive had with a dealership. More

My sales consultant Stacey Foster at Kelowna Chevrolet went out of his way to put together a deal that worked out perfectly for my wife and I and it was done very smoothly went out of his way to put together a deal that worked out perfectly for my wife and I and it was done very smoothly More

Dave is awesome to work with he is up front and honest keeping his word makes me want to keep doing business with him and the dealership keeping his word makes me want to keep doing business with him and the dealership More

Vik is an amazing guy. He made myself and my wife feel very comfortable during the purchasing of a new truck. A very genuine person. I would recommend using Vik to any one. He made myself and my wife feel very comfortable during the purchasing of a new truck. A very genuine person. I would recommend using Vik to any one. More

We went to Kelowna Chevrolet because we have had issues with our home dealership in the past and while in Kelowna the service department provided such great service we thought it would be the same with the with our home dealership in the past and while in Kelowna the service department provided such great service we thought it would be the same with the sales department. Our sales associate was very friendly and helped us order our new SUV with no issue. There were some issues when it came to delivery time, not being there on the dates stated, and for us who live 4 hours away, this was a big deal. We had also booked our other vehicle in for service thinking we could use the new car to get around. After a long discussion with the dealership they were quick to rectify the situation and helped us into our new car a few days later than expected and provided us a rental car to get around in. However it did cost us to return for the exterior protection services. There were some complications when we returned for that as well, we had asked for an extra piece to cover the back runner of the tailgate and was told it was done, but clearly wasn’t. Again, after a short discussion, they returned it to have it added. We had ordered winter tires as well, when we went to pick them up they were the wrong ones (turned out they couldn’t get the size we wanted in the style we wanted) but the parts manager was quick to find us what would work and have them incoming for our next trip to Kelowna. We also had some issues from factory with our new car that on our return trip we asked them to look at though and we were very happy with the services provided that day for that. I would say that the down side to this dealership is their communication. I would have liked more clear communication from all departments. I could go into detail, but we don’t need a novel. I felt very frustrated while the whole process was going down, but at the end of the day, they always came back to make it right and make sure we were happy with our new car. More

Very helpful staff and friendly buying my car there was painless as you can get very easy Kelowna Chevrolet is the way to go painless as you can get very easy Kelowna Chevrolet is the way to go More