Kelowna Chevrolet

My sales consultant Stacey Foster at Kelowna Chevrolet went out of his way to put together a deal that worked out perfectly for my wife and I and it was done very smoothly went out of his way to put together a deal that worked out perfectly for my wife and I and it was done very smoothly More

Dave is awesome to work with he is up front and honest keeping his word makes me want to keep doing business with him and the dealership keeping his word makes me want to keep doing business with him and the dealership More

Vik is an amazing guy. He made myself and my wife feel very comfortable during the purchasing of a new truck. A very genuine person. I would recommend using Vik to any one. He made myself and my wife feel very comfortable during the purchasing of a new truck. A very genuine person. I would recommend using Vik to any one. More

We went to Kelowna Chevrolet because we have had issues with our home dealership in the past and while in Kelowna the service department provided such great service we thought it would be the same with the with our home dealership in the past and while in Kelowna the service department provided such great service we thought it would be the same with the sales department. Our sales associate was very friendly and helped us order our new SUV with no issue. There were some issues when it came to delivery time, not being there on the dates stated, and for us who live 4 hours away, this was a big deal. We had also booked our other vehicle in for service thinking we could use the new car to get around. After a long discussion with the dealership they were quick to rectify the situation and helped us into our new car a few days later than expected and provided us a rental car to get around in. However it did cost us to return for the exterior protection services. There were some complications when we returned for that as well, we had asked for an extra piece to cover the back runner of the tailgate and was told it was done, but clearly wasn’t. Again, after a short discussion, they returned it to have it added. We had ordered winter tires as well, when we went to pick them up they were the wrong ones (turned out they couldn’t get the size we wanted in the style we wanted) but the parts manager was quick to find us what would work and have them incoming for our next trip to Kelowna. We also had some issues from factory with our new car that on our return trip we asked them to look at though and we were very happy with the services provided that day for that. I would say that the down side to this dealership is their communication. I would have liked more clear communication from all departments. I could go into detail, but we don’t need a novel. I felt very frustrated while the whole process was going down, but at the end of the day, they always came back to make it right and make sure we were happy with our new car. More

Very helpful staff and friendly buying my car there was painless as you can get very easy Kelowna Chevrolet is the way to go painless as you can get very easy Kelowna Chevrolet is the way to go More

This is the very first time that I have ever left a review for anything. My wife and I purchased a new C8 Corvette Z51 convertible while on vacation driving around B.C., Alberta and Alaska note several review for anything. My wife and I purchased a new C8 Corvette Z51 convertible while on vacation driving around B.C., Alberta and Alaska note several months ago. We came across several dealerships in our travels which were all very good. What made us satisfied with the purchase of the car from the Kelowna location was based on several factors. Price as you may have guessed. FYI. We felt we did not get a screaming deal that was a once in a life time opportunity. But a price that was better than the next. In the price was swapping out some wheels that my wife liked and there were some extras that I am sure no other purchaser had ever requested from them in the past included. On our travels I could not make it on my own to see the car and pick it up so they sent a super nice lady named Joy to get me in Merritt (3-hour drive round trip for her). At this time, I have not purchased the car. After getting there and inspecting the car I noticed that only 3 of the extras that I wanted were in the car as I requested. I did not make any comments and the sales person reassured me that they would ship the other items to me at a later date. Which they did ship them down to our location in the lower mainland. Plus, while picking up the car I had several technical question about the car for track purpose that the service manager nailed them for me. About 7 weeks later my wife saw a letter on the back of the car broken that I had missed when picking up the car. They took care of that as well sending me a letter package with the word “Corvette” and said they would arrange the local dealer at our location to install it. But it was a simple fix so I took care of it myself. I hate lawyers, dealerships and car sale people. But these guys from the start with an e-mail from my phone driving along in Alberta to replacing the letter on the car weeks later are not bull xxxxters and they do what they say. So if you want to get a car buy it from them without getting a stick rammed up your you know where. Best Regards Kim More

I really enjoyed my salesman Lucas, he went above and beyond. The dealership however was not fair with my trade in value..I put over $25,000.00 maintenance into my 2003 duramax diesel, plus it had an aw beyond. The dealership however was not fair with my trade in value..I put over $25,000.00 maintenance into my 2003 duramax diesel, plus it had an awesome winch, iron cross bumper, no rust and so much more.. this dealership only gave me $2,500 trade in value!!! Horrible. I live 11 hours away. I got home and saw the same truck sold for $16,000.00. Book value is $11,000.00..this dealership wouldn't even provide me with 50% off voucher for 1st time oil change at my local dealership, nor returning my phone calls. I'm trying to let them know that my used 2018 chevy trax that I just paid this dealership $24,000.00 for is acually falling apart after driving it for 3 weeks... More